The Amazon review process is simple: open your order, choose “Write a product review,” rate with stars, add text, and submit.
Posting feedback helps shoppers pick the right product and gives sellers clear signals on what works. This guide walks you through the process on desktop and in the app, shows what to include, and shares fixes for the issues that block many people from posting. You’ll also see the ground rules that keep reviews fair on the platform.
How To Leave A Product Review On Amazon: Step-By-Step
Method 1: From Your Orders (Desktop)
- Sign in at amazon.com and open Your Orders.
- Find the item and pick Write a product review.
- Select a star rating (1–5).
- Add a short headline that sums up your take.
- Write your review text. Keep it honest, specific, and based on real use.
- (Optional) Upload photos or a short clip that shows the item in use.
- Submit.
Method 2: From The Product Page (Desktop)
- Open the product page.
- Scroll to the Customer reviews section.
- Click Write a customer review and follow the prompts above.
Method 3: In The Amazon App (iOS/Android)
- Open the app and tap the profile icon or menu.
- Tap Your Orders, pick the item, and tap Write a product review.
- Choose your stars, add a headline and review text, attach media if needed, and submit.
Quick Paths To The Review Form
The routes below all end at the same form. Pick the one that matches where you already are.
| Where You Start | How To Get There | Best For |
|---|---|---|
| Your Orders | Profile > Your Orders > Write a product review | Items you bought on your account |
| Product Page | Scroll to reviews > Write a customer review | Items you received as a gift or from another store |
| Order Email | Click the rate/review link in the delivery email | Fast access right after delivery |
What To Include For A Helpful, Trustworthy Review
Keep It Focused On Real Use
- Context: Share how you used it (daily carry, gaming desk, small kitchen, wet climate).
- Setup: Note any parts, tools, or app steps needed to get started.
- Performance: Tell the reader what worked and what didn’t, in plain language.
- Fit & sizing: For apparel and gear, add your dimensions and the size you picked.
- Time-in-use: Add how long you’ve owned it.
Trim The Fluff
Readers want clear takeaways. Cut hype. Keep sentences short. Use simple words. If you had issues, explain the situation and what you tried before reaching support or returning.
Use Photos And Video
Pictures of the label, ports, seams, or the finished result beat long paragraphs. A 10–20 second clip can show noise levels, wobble, or color shift better than text. You can add media from desktop or the app when you post a review. Amazon’s help page titled Submit a Review describes star ratings and media options in plain terms.
Write A Headline That Signals Value
- “Fits narrow feet; returns took 2 days.”
- “Quiet at low speed; hum on max.”
- “Great print quality; refills cost more.”
Star Ratings And “Verified Purchase”
The star label may show as Verified Purchase if the item was bought on your account. Reviews can still post for gifts or items bought elsewhere, but the label helps readers weigh trust. Amazon also explains that the overall star score uses a machine-learned model, not a simple average, which can factor in recency and verification. See Understanding Customer Reviews and Ratings for details.
Policies That Shape What You Can Post
Two pages matter most for shoppers who leave feedback:
- Community Guidelines — who can post, what’s not allowed, and how violations are handled.
- Anti-Manipulation Policy for Customer Reviews — no paid reviews, no quid-pro-quo, no review swaps.
Stick to your experience with the product. Skip order problems, shipping delays, or seller disputes; those belong in seller feedback or a support ticket, not a product review.
What’s Not Allowed In Product Reviews
- Compensation of any kind, gift cards, or discounts linked to a positive rating.
- Links that send readers to a store, coupon site, or social profile.
- Private details like order numbers, emails, or phone numbers.
- Profanity, slurs, or threats.
- Copy-pasted blurbs from a brand page or another review.
Common Roadblocks And Quick Fixes
If the Write a review button is missing or you see a message about eligibility, work through the checks below.
| Issue | What It Means | Fix |
|---|---|---|
| “Not eligible to review” | Your account hasn’t met current posting criteria in your region. | Sign in to the right account and review the Community Guidelines. Try again after you meet the stated criteria. |
| No review button | The listing may be locked or the category has tighter rules. | Open the product page and try the reviews section. If still missing, the item may not accept reviews now. |
| Media won’t upload | File type or size is outside limits, or your network is slow. | Use JPG/PNG/MP4, trim clips, and retry on Wi-Fi. Post text first, add media later. |
| Review removed | Content broke a rule or looked linked to incentives. | Rewrite with neutral wording, no links, no promo language, and resubmit. |
| Posted, but hidden | Reviews can take time to surface across devices. | Wait a bit, then refresh the product page and your profile. |
Desktop Walkthrough With Pro Tips
Find The Right Item
From Your Orders, use the search bar to narrow by item name or filter by purchase date. This is handy if you buy refills or multiple variants. Pick the exact color, size, or model you used so the review sits under the right listing.
Rate With Stars
Pick the number that matches your experience. A 3-star write-up that explains trade-offs can help more than a one-liner at 5 stars. Avoid rating a listing for issues tied only to shipping or a third-party seller; that feedback belongs elsewhere.
Write Clear, Skimmable Text
- Lead with the verdict: One line that sums up your take.
- Then the details: Build 3–5 short paragraphs that cover setup, use, and results.
- List pros and cons: Two to four bullets each keep things tidy.
Add Photos Or Video That Prove The Point
Think “show, don’t tell.” A close-up of stitching, a meter reading, or a before/after frame carries more weight than a long claim about quality.
App Walkthrough With Time-Saving Tips
Start In Your Orders
Open your latest purchases and tap the item. The review button sits near View order details. If you received the item as a gift, use the product page route and post from there.
Dictate, Then Edit
Voice-to-text can speed up the first draft. Read it once and fix names, numbers, or units so your message stays clear.
Upload Media From Your Camera Roll
Crop a tight frame that shows the detail you’re writing about. Keep clips short and steady. If you’re on mobile data, post text first and add media over Wi-Fi later.
Make Your Review More Useful Than The Rest
Answer The Questions Shoppers Always Ask
- Does it match the product photos and the spec sheet?
- What are the first three things you liked?
- What would you change or watch out for?
- Would you buy the same model again, or a different variant?
Share Numbers When You Can
Battery life in hours, measured weight, water temp, desk depth, decibel readings, or true speed help readers compare across brands. If you used a meter or app, mention the tool in plain terms.
Keep It Fair And Independent
Say no to gifts, rebates, coupons, or refunds tied to a rating. Posting with any incentive breaks the rules and risks account action under the platform’s anti-manipulation policy. If a brand sent a sample with no strings, state that in one short line and keep your tone neutral.
Edit, Update, Or Delete Your Review
You can change your text or star rating later:
- Open your profile on Amazon.
- Find the review under Community activity.
- Pick Edit review or Delete.
Edits are handy when a product improves with a firmware update or fails after a few months. Add the time-in-use so readers can weigh early results against long-term wear.
When Your Feedback Belongs Somewhere Else
- Delivery, packaging, or seller conduct: Leave seller feedback from your order details or contact support.
- Listing errors: Report an issue with the detail page from the product page.
- Safety issues: Contact support and the brand. Use review text only for your product experience.
Fast Checklist Before You Hit Submit
- Headline sums up your take in 6–10 words.
- Three to five short paragraphs that cover setup, use, and results.
- Two to four pros and two to four cons.
- One or two photos, or a short clip that proves the claim.
- No promo language, links, coupons, or private data.
Why Your Review Matters
Feedback steers brands to fix weak points and guides shoppers toward the right match. The platform uses models to weigh recency and verified status, so timely, honest posts can move the score that buyers see on the page. Clear, proof-backed notes and clean media make your voice stand out.