On Google Maps, open Your contributions, find the place review, and tap Edit to change text, rating, or photos.
Editing a rating on Google Maps is quick once you know where Google keeps your past contributions. Screens match current menu labels and icons. This guide shows the exact taps and clicks on phone and desktop, what you can change inside an existing post, why edits fail, and simple fixes that get your words and images live again.
How To Update Your Google Review: Quick Paths
You can change your own review from the Maps app or a browser. The Edit button appears next to your rating and text. Use it to rewrite, adjust stars, and add or remove images. The steps below keep the process short.
Pick the route that matches your device. The menu names below match what you see on screen, so you can follow line by line.
| Platform | Menu Path | What You Can Edit |
|---|---|---|
| Phone (Maps app) | Profile photo → Your profile / Your contributions → Reviews → (⋮) → Edit review | Text, stars, photos, video |
| Desktop (maps.google.com) | Menu ☰ → Your contributions → Reviews → (⋮) → Edit review | Text, stars, photos |
| Search panel | Find place → Your review → (⋮) or Edit link | Text, stars, photos |
Phone Steps (Android And IPhone)
Open Google Maps. Tap your profile photo, then Your profile or Your contributions. Tap Reviews, find the place, tap the three dots, then Edit review. Change the text or stars, add photos with the camera icon, and Post.
Desktop Steps (Browser)
Open Google Maps on the web. Click the menu icon, then Your contributions. Open the Reviews tab, find the place, click the three dots, then Edit review. Update your text and rating, attach images if you like, and click Post.
What You Can Change Inside An Existing Post
Edits can replace the full text, adjust the star rating, and attach or remove photos and videos. Maps keeps one review per profile per place. Updating that post refreshes what others see at that location.
Content Rules You Must Respect
Your words and media must follow Google Maps content policies. That means first-hand experiences, no spam, no personal info, no harassing language, and no incentive driven posts. If you cross a policy line, the system can block the edit or remove the entire post.
For the official step list, see Edit or delete your review. Before you post, check the Maps content policy to avoid removals.
Step-By-Step: Edit From Each Entry Point
There are three common entry points. Use whatever is closest at hand.
From A Business Panel In Search
Search the place name in Google. On the right panel, scroll to the Reviews summary. If you posted a rating there, you will see an Edit link or a three-dot menu next to your text. Click that, make changes, and Save.
From The Place Page In Maps
Open the listing on Google Maps. Scroll to the reviews section. Find your profile card and open the menu next to your post. Pick Edit review, change stars or text, attach a photo, and Post.
From Your Profile Or Contributions
Open Your profile or Your contributions. Go to Reviews. Use the search bar to jump to a place if you have many posts. Open the menu next to the target review and hit Edit.
Why Edits Fail And How To Fix Them
Most issues trace back to policy, account access, or a network glitch. The table below lists common messages and the quickest remedy.
Before You Start: Confirm The Right Account
Edits only work from the profile that posted the rating. If you use more than one Gmail address, check the avatar at the top right. Switch to the profile that owns the post, then try again.
Change Your Star Rating Without Rewriting
You can move the stars up or down and keep the same text. Open the edit screen and tap the new rating. Maps will save the new number and keep the rest as is. You can also do the reverse: keep the stars and refresh the text.
Add Photos After Posting
Forgot to attach proof? Open the edit screen and use the camera icon to upload images from your gallery or files. Pick clear shots that show signage, product labels, menus, receipts, or the exact item you are reviewing. Skip faces and private details to keep the post compliant.
Rewrite With Clarity: A Mini Template
When your view changes, keep the edit structured so readers grasp the update at a glance. Use a short opener, a concrete detail block, and a closing line with your current take.
- Opener: one line with visit date and context.
- Details: what you ordered, used, or saw, and what changed since your first post.
- Proof: a price, wait time, model name, or photo mention.
- Current take: one line that explains your new rating.
Sample Before And After
Before: “Slow service.”
After: “Visit on 15 May. Latte and croissant. Line took 6 minutes, staff kept it moving. Pastry fresh, coffee smooth. Raised from 3 to 4 stars.”
What Businesses See And Do
A verified owner can reply to public posts on the listing. Replies sit under your text, so your update and the reply will appear together on the page.
Advanced Troubleshooting
Clear the cache in the Maps app if the interface looks stuck. Sign out and back in on the web. Remove VPN for a moment if uploads stall. Large videos can fail on mobile data, so try Wi-Fi. Reboot the phone after updating the app to clear stale processes and permissions. Try another browser.
| Problem Or Message | Likely Cause | Quick Fix |
|---|---|---|
| Edit button missing | Not signed in, wrong account, or no prior post | Sign in to the account that posted; check Your contributions → Reviews |
| “Couldn’t post” | Network issue or image too large | Switch network; trim or compress media; try again |
| Post hidden or removed | Policy violation or automated filter | Rewrite with first-hand detail; remove private data or links |
Tips That Make Updates Stick And Help Readers
Keep your wording clear and specific. Mention the visit date, what you bought or used, and what changed since your first post. A short timeline helps people understand why your rating moved.
Smart Photo And Video Additions
Attach images that show the place, menu, product, or before-and-after context. Crop out faces and private info. Upload only media you created yourself. Short clips work when they show service speed or product function without private details.
Tone That Builds Trust
Be fair. Point to concrete details like wait time, pricing on receipt, or the exact item name. Share both wins and misses if both happened. Clear details make your post helpful and harder to dispute.
Edits Versus Removal: Pick The Right Move
Use Edit when your experience changed, you found better words, or you want to add proof. Use Delete when the post targets the wrong place or includes info that should not be public. If a place asks you to change a rating in exchange for a perk, keep your independence and report that request.
When A Review Breaks The Rules
You can flag a post that breaks policy on the place page. Only items that violate rules qualify for removal. Disagreement with an opinion does not qualify for flagging.
Frequently Missed Details That Save Time
Edits publish under your profile. The place owner and readers will see the new text and rating in the same slot as before. Large photo uploads can take longer to appear. If you posted while offline, wait for sync and then refresh the listing.
Privacy And Safety
Do not post private info about yourself or others. Skip faces, license plates, phone numbers, and email addresses. Keep claims tied to what you saw and did. When in doubt, leave out personal data.
Do’s And Don’ts Checklist
- Do sign in with the profile that posted the rating.
- Do add a visit date when context matters.
- Do attach clear images you created yourself.
- Do keep names and contact info out of the text and photos.
- Don’t paste links that promote a business or a product.
- Don’t copy text from another site or a friend.
- Don’t post the same content to many places.
If The Place Closed Or Moved
If your post is tied to the wrong address because the shop moved or closed, open the place page and use Suggest an edit to report the change. This keeps maps data clean and helps your review land on the right listing.
If Your Edit Or Review Was Removed
Content can be taken down for quality, policy, or legal reasons. You can check your Maps profile for status and file an appeal when available. Fix any issues first; changing the post during an active appeal can cancel the case.
When Posting Is Temporarily Turned Off
During sensitive periods, Maps can pause new posts on a place to curb abuse. Once the risk fades, posting returns. Try again later if you see a notice on the page.
Accessibility And Language Tips
Plain language helps readers who use screen readers and translation tools. Short sentences and concrete nouns are easier to process. Describe images in the text if the photo content is key to your point. Break long thoughts into two lines when a pause improves clarity for readers.
How This Guide Was Compiled
Steps mirror the labels you see in the Maps app and on the web interface. Policy notes come from the public rules that govern user content on Maps.