To delete a Google review you wrote, open Maps > Your Contributions > Reviews, tap More on that review, then choose Delete.
You can remove feedback you wrote on a place in a few taps. The path is slightly different on phone and on a computer, but the end result is the same: the rating and text vanish from the listing. This guide walks you through fast steps, common snags, and what to do when you need a business to take down someone else’s post.
Remove Your Own Google Review: Phone And Desktop Steps
Here’s the short path across devices. Use the platform that matches how you posted it. If you don’t see the entry, check that you’re signed in with the same Gmail you used when you wrote it.
| Platform | Where To Tap/Click | Final Action |
|---|---|---|
| Android | Maps app → profile photo → Your Profile → See all reviews | Three dots → Delete review |
| iPhone/iPad | Maps app → profile photo → Your Profile → See all reviews | Three dots → Delete review |
| Computer | maps.google.com → Menu → Your contributions → Reviews | More → Delete review |
Step-By-Step On A Phone
Open the Google Maps app. Tap your profile photo. Pick Your Profile, then open See all reviews. Find the post you want to remove. Tap the three dots, pick Delete review, and confirm. That removes both the stars and the text. If you only want to change the wording or the rating, pick Edit review instead and save your changes.
Step-By-Step On A Computer
Go to maps.google.com and sign in. Click the menu at the top left, choose Your contributions, then open Reviews. Find your post, click More, and pick Delete review. If you pick Edit review, the last edit date replaces the original date on the public view.
Can You Restore A Deleted Post?
No. Deletion is permanent. If you think you may want to reuse your wording, copy it before you remove it. You can always post a fresh review later.
Why Your Review Might Not Show Up In Your List
Sometimes people can’t find the item they want to remove. These are the usual reasons and the quick fixes that solve them.
Signed In With The Wrong Account
Reviews live under the Google account that posted them. Switch accounts in Maps and check again. Many people have a personal Gmail and a work Gmail; reviews won’t cross over.
The Place Listing Changed
If a business merged, moved, or renamed, your post may sit on an older listing. Search the place by address and by new name. You can also check the photos tab you added at the time; that helps trace the right page.
Content Was Removed For Policy Reasons
Reviews that break rules can vanish on their own. That can include spam, off-topic rants, hate speech, or private info. If yours disappeared, you wouldn’t be able to restore it. When in doubt, rewrite and keep it factual.
Want A Business To Remove Someone Else’s Review?
You can’t delete a stranger’s post yourself. The business owner or manager has tools to flag items that break policy. If you are that owner or manager, use Google’s review tools to send a report and track the decision. If a report is denied, you get one appeal per case.
Policy-Based Removals Only
Google removes reviews that break the posted rules. That includes obvious spam, fake engagement, harassment, illegal content, or posted personal data. Tough feedback that reflects a real visit usually stays, even if it stings.
Use The Reviews Management Tool
Owners can open the Reviews Management Tool, pick the profile, select the item, and send a report. Status lines like “Decision pending” or “No policy violation” appear in the tool. If you disagree, you can submit a one-time appeal on the same screen.
Where To Respond While You Wait
Most cases take a few days. While the case is pending, post a short, calm reply under the review. Thank the person, give a helpful next step, and invite them to reach you by phone or email. Keep it short and free of emotion; the reply is for later readers as much as for the original poster.
Proof-Backed Steps And Rules
The steps above match the Google Maps Help Center guide on editing or deleting your own review, and the Business Profile instructions for flagging policy-breaking posts. You can read the precise wording here: Edit Or Delete Your Review (Maps Help) and the Report Inappropriate Reviews (Business Profile).
What Happens After You Remove Or Edit
When you delete a post, the stars and text disappear from the business page. If you edit instead, the updated wording and rating replace the old ones, and the public date shows the last edit. Photos you attached remain linked to your account unless you delete them in the Photos tab. If you change your mind later, you can write a fresh review from scratch.
Will The Business Be Notified?
Businesses don’t get a special notice when you delete your review. If they replied to your post, the thread disappears with it. If you only edit, the reply stays, and the conversation may look odd. In that case, delete and post again with clear wording.
Should You Edit Or Delete?
Editing keeps your history in one place, which helps readers see that the issue was fixed. Deleting is cleaner when your take has changed completely, or when you posted by mistake under the wrong place.
Common Scenarios And Quick Answers
You Posted Photos With The Review
Removing the text does not delete the images. Open the Photos tab for that place, find your uploads, and remove them one by one if needed.
Your Review Shows The Old Date
That happens only if you haven’t edited. Once you change the review, the date updates to the last edit time that Maps displays.
You Can’t See The Three Dots Menu
Some app layouts hide icons on smaller screens. Rotate the phone to landscape or update the app, then try again. On a computer, click the post’s More button on the right edge.
For Business Owners: Removal Paths And Outcomes
Here is a quick reference for owners and managers who need to deal with bad posts. These actions only apply when content breaks policy. Normal negative feedback stays up.
| Scenario | What To Do | Where |
|---|---|---|
| Spam, fake names, or review swaps | Flag for removal with a short reason | Reviews Management Tool |
| Hate speech, threats, or doxxing | Flag under the matching rule and add context | Reviews Management Tool |
| Extortion pattern | File a report and keep evidence | Business Profile Help flow |
| Decision says “No policy violation” | Use the one-time appeal | Reviews Management Tool |
| Photos violate rules | Flag the image tied to the post | Maps photo reporting |
Tips To Keep Your Reviews Clean And Useful
Stick To First-Hand Facts
Describe what you saw, what you paid, and who you spoke with. Skip hearsay. Short, direct notes help others the most.
Leave Names And Private Info Out
Don’t post phone numbers, personal emails, or medical details. That kind of content gets removed and can put people at risk.
Skip Incentives
Don’t give perks for reviews and don’t accept gifts to post one. Google bans paid or bartered feedback. If a business asks you to do that, report it.
Quick Troubleshooting Checklist
- Use the same Google account you used when you wrote the post.
- Update the Maps app to the latest version.
- Try the desktop path if the phone view hides menu icons.
- Copy your text before you delete if you may write it again.
- As an owner, submit one clean report per item. Add context, then wait for the decision before you appeal.
You Posted Under A Brand Page
Some people publish reviews while using a brand account that’s linked to their main Google login. In that case, switch to that brand identity in the account switcher and open the reviews list again. The delete and edit options appear only when the right identity is active.
Slow Network Or App Glitch
A choppy connection can hide menus that should be there. Move to stable Wi-Fi, force-quit the app, and try once more. If nothing changes, sign out and sign back in on Maps to refresh the view. The desktop path also works as a fallback.
Edit Instead Of Removing: When It Makes Sense
Small updates can carry more weight than a full removal. If a business fixed the issue, edit the text, keep the star rating fair, and add a line about what changed.
How To Write A Helpful Revision
- Start with what went wrong, in one line.
- Add what the team did to make it right.
Third-Party Sources And Hotel Feeds
Some listings display reviews pulled from outside sources. Those items don’t sit under your personal reviews list. To change or remove one of those, follow the steps at the original site. On your Business Profile, you can still report content that breaks policy; Google will point you to the right channel if the item came from elsewhere. You won’t be able to edit it from Maps. That is by design.
One-Minute Recap
If you wrote a review and want it gone, open Maps, find your list of reviews, and delete it from the menu. If you manage a business and need a policy-breaking post removed, flag it in the official tool and, if needed, use the one-time appeal. Keep replies calm and factual while you wait. That’s the path that works.