On Vrbo, sign in, open Profile → Reviews, then choose the stay to view your posted feedback and any response.
You wrote feedback after a stay and now you want to read it, share it, or check whether it’s live. This guide shows the exact screens to tap on, why a review may be missing, and how guest ratings work on the platform. You’ll find step-by-step paths for travelers and hosts, plus timing rules that control when feedback appears.
Where To Find Your Vrbo Reviews (Desktop And App)
The path differs a little by role and device. Use the table below to jump to the route that matches how you use Vrbo. Then follow the short steps right after the table.
| User & Device | Menu Path | What You’ll See |
|---|---|---|
| Traveler on Desktop | Sign in → Profile avatar → Reviews | Your posted feedback, status (pending/live), and any host response |
| Traveler In App | Open app → Profile → Reviews | Your feedback history and average guest rating in your profile |
| Host on Desktop | Owner dashboard → Reviews | Reviews you’ve received on listings and the option to rate guests |
| Host In Owner App | Menu → Reviews | All property feedback and guest reviews tied to reservations |
| During The 14-Day Window | Account → Trips/Reservations → Stay card | Review prompts and status while submissions remain private |
| After Go-Live | Listing page (public) or Profile | Published review under the stay; replies if posted |
Traveler: Read Your Posted Feedback (Desktop)
- Go to vrbo.com and sign in.
- Select your profile avatar (top-right).
- Choose Reviews. Your feedback is grouped by trip.
- Pick the stay. Open the review to read the full text and any reply.
That same panel also shows items in moderation or within the private window. Vrbo keeps submissions hidden until both sides finish or the countdown ends. The platform confirms this timing on its help pages, including the blind period and the point when feedback goes live.
Traveler: Read Your Posted Feedback (App)
- Open the Vrbo app and sign in.
- Tap Profile → Reviews.
- Open the stay to view your text, star score, and any host reply.
Your profile also shows an average guest rating that only you can see. Hosts can see their own view of a guest’s average when handling bookings. Vrbo’s help center states that guest ratings aren’t public, while travelers can see their own average inside the profile area.
Host: See Reviews On Your Listings
- Open your owner dashboard.
- Select Reviews. You’ll find upcoming and past reservations here, plus review prompts after checkout.
- Choose a reservation to read the traveler’s text and star scores.
On the owner app, use Menu → Reviews for the full list tied to your property portfolio. Vrbo outlines this route on its “About the Reviews page” help article.
Timing Rules: When A Review Appears
Vrbo uses a two-step schedule: a wide window to submit, and a short private period once one side posts. These rules explain most delays.
Submission Window
You and the other party have up to 180 days to send feedback after the stay. That long window exists so both sides can write when ready.
Private Period
When either side submits, a 14-day blind window starts. During that time, neither side can read the other’s text. Once both finish or the window ends, the system publishes. This policy is stated on Vrbo’s help pages and in the review submission guidance.
Moderation Check
After you send feedback, Vrbo runs a quick content check. You’ll also get a confirmation email with a copy and a review ID.
Step-By-Step: Post A Traveler Review, Then View It
Need to write the feedback first? Here’s the fast route from start to finish so you can later read it on your profile.
- Sign in and open My Trips. Pick the completed stay.
- Select Write a review.
- Give your star score and write clear, specific notes about the property, check-in, and location accuracy.
- Submit. Watch for the confirmation email with your review copy and ID.
- During the 14-day private period, your review stays hidden. When the window closes or the host also posts, it appears under the stay and on the listing.
Traveler Ratings Vs. Written Reviews
Two things live in your account:
- Written reviews about a property that show on the listing once published.
- Your guest rating, an average score from hosts about you as a traveler.
Your own average guest rating is visible to you in your profile. Vrbo’s help article notes that guest ratings aren’t public. Hosts see a guest’s average rating inside owner tools, not on a public page.
Rules That Affect Visibility (With Official References)
Here are the platform rules that control what you can see and when. These links open the exact Vrbo help pages that describe each rule.
- About the Reviews page — paths on web and owner app, blind window, guest-rating visibility.
- Submit a property review — confirmation email, content check, publish timing.
Can’t See Your Feedback? Likely Reasons
If your text isn’t appearing where you expect, run through these quick checks.
The 14-Day Countdown Is Still Running
Open the trip card and look for prompts or status messages. During the blind window, reviews remain hidden to both sides.
It Hasn’t Passed Moderation Yet
New submissions go through a quick policy check. Review the confirmation email; your review ID proves the submission reached the system.
You Used A Different Account
Feedback attaches to the account used for the booking. If you checked out with Apple/Google credentials or an alternate email, sign in with that method.
The Stay Wasn’t Booked Through Vrbo
Only platform stays can be reviewed and displayed on listing pages. Direct bookings outside the platform won’t generate a review slot.
The Review Window Closed
There’s a wide window to submit. If that period expires and no one posted, the system won’t accept new feedback for that stay.
Troubleshooting Table: Symptom → Cause → Fix
| Symptom | Likely Cause | What To Do |
|---|---|---|
| Review not visible anywhere | Private period still running | Wait for the 14-day window or for both parties to submit |
| No “Write a review” button | Stay isn’t marked complete or window closed | Check the trip’s checkout date; confirm the review period is open |
| No confirmation email | Submission didn’t finish | Resubmit and look for the email with a review ID |
| Host reply missing | Owner hasn’t replied yet | Revisit later; replies can be added after your post goes live |
| Wrong account view | Signed in with a different email or SSO | Sign out, then sign in with the booking account |
| Guest rating unclear | Mix-up between private rating and public review | Open Profile → Reviews to see your own average; it isn’t public |
Clean, Helpful Review Writing (So Your Post Gets Read)
Short, specific notes help travelers and hosts. Aim for two or three crisp paragraphs that cover the parts other guests care about most.
- Accuracy: Was the listing description and photo set aligned with what you found on arrival?
- Check-in: Share how the lockbox or key handoff went, and whether directions were clear.
- Cleanliness: Note the level you observed with simple, factual lines.
- Noise & location: Mention street noise, parking ease, and distance to the main draw.
- Stand-out details: Call out any small touches that helped your stay.
Write in the same language you booked with. Keep names, phone numbers, and URLs out of the text. If something went sideways, lay out what happened in plain wording without personal data or insults. The platform’s content guidelines apply to both sides.
Hosts: Where To Read And Reply Fast
Speedy, polite replies help readers interpret a one-off issue. In your owner tools, open the Reviews area, pick the guest comment, and press Reply. Stick to facts, thank the guest, and outline the fix if you’ve already addressed the point. Vrbo’s owner help page also shows how to access reviews from the app, which makes same-day replies easy.
What “Pending,” “Private,” And “Published” Mean
Pending can show during moderation right after you submit. Private covers the blind period after one side posts. Published means both sides posted or the timer ended. These states match the timing rules in Vrbo’s help center. If a post doesn’t match policy, Customer Service can review a removal request; edits aren’t available once a post is live.
Quick Paths You Can Try Right Now
Traveler
- Open the app → Profile → Reviews.
- Tap the stay card to read your post and check for a reply.
- If it’s missing, open My Trips and confirm the checkout date and review status.
Host
- Owner dashboard → Reviews.
- Filter by property to scan new comments since your last login.
- Reply with a short note that addresses the main point in the first line.
Policy Nuggets That Save You Time
- You have up to 180 days to leave feedback after the stay.
- Once one side submits, both can post within a 14-day blind window. After both submit or when the window ends, the system publishes.
- Guest ratings live inside profiles. They aren’t public, but travelers can see their own average.
- After submission, you’ll receive an email with your review ID. Keep it for reference.
When To Contact Customer Service
Reach out if you see a policy breach, personal data inside a post, or a clear mismatch between what you submitted and what appears. The help article notes that reviews can’t be edited, but you can send a removal request for review.
Recap: Find, Read, And Share Your Feedback Fast
For travelers, the path is Profile → Reviews. For hosts, it’s the owner dashboard → Reviews or the owner app route. If a stay just ended, give the system time to pass the blind window. Check the confirmation email for your review ID, and keep the help links handy: About the Reviews page and Submit a property review.