To post a review on Vrbo, go to My Trips, open the past reservation, select Leave a Review, add your rating and comments, then submit.
Writing a traveller review on the platform helps hosts refine listings and helps guests pick the right place. This guide gives clear steps and a checklist so nothing gets missed.
Post Your Vrbo Review Step-By-Step
There are two easy paths. Use the email link sent on checkout day, or post straight from your account. The table below compares both routes, then the sections that follow give the exact taps and clicks.
| Method | Where It Starts | What You’ll Do |
|---|---|---|
| Email Invite | Checkout-day email about your stay | Hit the prompt, rate from 1–5 stars, write comments, submit |
| From Your Account | Desktop or app, signed in | My Trips → Past trips → Reservation → Leave a Review → rate → write → submit |
| If No Link | Your account | The account route works even when the email got lost or filtered |
Use The Checkout-Day Email
- Open the message sent to the booking address.
- Tap the prompt asking whether you enjoyed the stay. A form opens in your browser.
- Pick a star rating.
- Add a short title and clear comments.
- Press submit. You’ll get a confirmation.
Post From Your Account
- Sign in with the same email you used to book.
- Select My Trips.
- Open the reservation under past trips.
- Choose Leave a Review.
- Rate, write, and hit Submit.
What Hosts And Travellers Can Rate
Traveller reviews include an overall score and a text block. Hosts can post a guest rating on their side across categories such as overall experience, cleanliness, house rules, and communication. Guest ratings aren’t public; they sit inside the host account. Your review of the property is public once the system releases it.
Write Comments That Help The Next Guest
Short, direct lines work best. Mention specifics: bed type, morning noise, parking, Wi-Fi speed, cookware, or beach gear. If something needed a fix, say what it was and how the host handled it. Keep names, phone numbers, and booking codes out of the text. Avoid pricing details or links, since those get filtered.
- Lead with what you liked.
- Add two or three details later guests can use.
- If a hiccup happened, write it plainly and stick to facts.
- Never include personal data.
Rules That Affect Your Review
The platform runs a two-way system. Once either side submits a review, the other side has fourteen days to submit. After that, one review can publish on its own. Reviews must also follow the site’s content rules, and they need to be submitted within a set window from your stay.
After you submit, you’ll get a confirmation email. The system hides your text until both sides finish or the fourteen-day timer ends. That blind period keeps each side from reacting to the other. If the other party never writes, your review still goes live when the timer runs out. For source details, see the official submit a review steps and Vrbo’s content guidelines. It’s the same policy on the website and in the app.
Eligibility And The Time Window
You must be 18 or older, the stay must have been booked and paid on the site, and the booking can’t have been canceled more than a day before check-in. Stays canceled within 24 hours of arrival, or shortened after arrival, still qualify. The system allows reviews for stays that took place in the last six months. When one side submits, the blind period lasts fourteen days; when that ends, a review can go live on its own. If the host posts first, you’ll get a reminder so you don’t miss it. Reviews are tied to the reservation code, not to messages.
What The Content Filter Rejects
The moderation rules screen out profanity, personal data, quoted passages from other sites, and pricing references. They also reject links and HTML tags. Keep your write-up focused on your own experience, with plain language.
Step-By-Step Template You Can Copy
Use this structure to keep your review tight and easy to approve.
One-Line Summary
Start with a short verdict that names the place and the type of trip. Example: “Cozy condo near the pier—great for a quiet weekend.”
What Went Well
- Clean arrival and easy entry.
- Listing matched reality: layout, view, parking.
- Responsive host through the app.
What Could Be Better
- Note minor issues that a later guest would want solved.
- Be fair and stick to facts; tone stays calm.
Troubleshooting: When The Button Isn’t There
Sometimes the Leave a Review button doesn’t show. Work through these checks before you contact customer service.
| Problem | Likely Cause | Fix |
|---|---|---|
| No review button in My Trips | Not signed in with the booking email, or the stay isn’t under past trips yet | Sign in with the booking email; wait until checkout passes, then refresh |
| Email never arrived | Spam filter or a typo in your address | Use the account route; check spam |
| Form rejects text | Blocked content: links, prices, phone numbers, or copied lines | Remove personal data and links; write in your own words |
| Window closed | Stays outside the six-month limit or blind period has passed with no submission | The window can’t be reopened |
| Wrong booking source | Stay wasn’t booked and paid through the site | Only bookings made on the platform open reviews |
What To Write: Clear, Fair, And Helpful
Think like a later guest scanning on a phone. Short blocks and concrete details beat long essays. Drop brand slogans. If you share photos, use shots that show truth: the deck at noon, the kitchen counter space, the walk to the sand, the path to the unit at night.
Quick Lines That Work
- Arrival and entry: parking, door code, path lighting.
- Sleep: mattress feel and noise at night.
- Cleanliness: floors, linens, bath.
- Listing match: layout, view, surprises.
- Host response: speed and tone.
How The Two-Way Release Works
Both sides can submit. Neither side sees the other review until both are in or the fourteen days pass. When the clock hits day fifteen, the first review can publish.
Can You Edit Or Delete?
Edits aren’t available after you submit. If you need to remove your own review, you can request removal through customer service. Star ratings can’t be corrected without removing the full review.
Sample Reviews You Can Adapt
Positive Stay
“Bright townhouse on a quiet lane. Entry was simple with the keypad. The place was spotless and matched the photos. Wi-Fi hit 150 Mbps. Beds leaned medium-firm and the blackout curtains did their job. Host replied within ten minutes. We’d book again.”
Mixed Stay
“Beachfront condo with a clear view. Check-in ran smooth. Kitchen gear was enough for breakfast and a simple dinner. The second bedroom faced the walkway and picked up chatter at night. Patio furniture could use an update. We messaged the host and they offered a white-noise machine the next day.”
Quick Answers To Common Roadblocks
Can I Post If My Stay Was Cut Short?
Yes. If you arrived and had to leave early due to an issue, you can still submit under the same booking as long as it meets the rules above.
What If The Host Rates Me First?
You still get fourteen days to write. Watch for the email nudge and finish your review before the window closes.
What About Bookings Made On A Different Site?
Only bookings made and paid on the platform open the review form. If you booked elsewhere, use that site’s review tools.
Checklist Before You Hit Submit
- Star rating matches the text.
- No personal data, links, or price talk.
- One-line summary added.
- Two or three helpful details for later guests.
- Tone stays calm and fair.
Why Your Review Matters
Reviews help guests find a good fit and help hosts refine the stay.