Open your Marketplace order, tap Rate, pick stars and tags, then submit your buyer or seller feedback.
You can post feedback on Marketplace from a completed chat or the Order details screen. The option appears once a deal is done, and your rating helps others decide who to trade with. Below you’ll find the exact taps on phone and clicks on desktop, plus fixes when the Rate button is missing.
Fast Ways To Rate Someone On Marketplace
The paths differ a little by device. Use any route that matches how your deal finished—local pickup with chat, or a shipped order with an Order ID.
| Device | Where To Tap/Click | When It Appears |
|---|---|---|
| iPhone/iPad | Facebook app > Menu > Marketplace > Buying/Selling > Order or chat > Rate | After the item is marked received or after a completed meet-up |
| Android | Facebook app > Marketplace tab > Inbox or Your listings > Open thread > Rate | Once the deal is complete or you mark an order delivered |
| Desktop | facebook.com > Marketplace > Buying/Selling > Order details or message > Rate | When Facebook recognizes a completed transaction |
Leave Feedback On A Seller: Mobile Steps
Most people shop on a phone. Here’s the cleanest route to rate a seller after you get the item.
iPhone Or iPad
- Open the Facebook app and tap Marketplace.
- Tap Buying, then choose your purchase.
- Tap Rate.
- Pick a star rating, choose the behavior tags that fit (fast shipper, friendly, item as described), and add a short comment.
- Tap Submit.
Android
- Open Marketplace and go to Buying.
- Select the order or chat thread with the seller.
- Hit Rate, select stars and tags, add a brief note, and send.
On shipped orders, the prompt may also appear as a notification once delivery shows complete. That takes you straight to the rating screen. See Facebook’s page on how ratings work on Marketplace for more on stars, tags, and visibility.
Rate A Buyer After You Sell
Feedback isn’t just for shoppers. Sellers can add a rating for the buyer to help others decide on meet-ups and payments.
Mobile Steps For Sellers
- Open Marketplace and tap Selling.
- Choose the order or message thread for the finished sale.
- Tap Rate, pick stars, select tags (showed up on time, paid promptly), and write a line if you’d like.
- Submit.
Desktop Steps
- Go to Marketplace from the left menu on facebook.com.
- Click Selling and open the completed order or chat.
- Click Rate, choose stars and tags, enter a short note, and post.
If you need a refresher, Facebook’s help page on rating a Marketplace seller outlines the basics.
What The Rating Screen Looks Like
The feedback screen is simple: a star picker, a set of behavior tags, and an optional comment. The tags help standardize feedback so buyers and sellers can scan patterns at a glance.
- Stars: 1–5 scale that rolls up into a profile score.
- Tags: Choose from prompts like responsive, item as listed, no-show, or late.
- Comment: A short line that adds color, such as “Met at police station, A+ communication.”
Facebook explains how ratings work in its help pages; the tags and stars combine into a summary others can see on your Marketplace profile.
Where To Find Ratings (Yours And Theirs)
You can view your own score from Marketplace settings, and you can check another person’s score on their Marketplace profile card during a chat or on a listing. Ratings show the number of reviews and common tags that others selected, plus recent notes when available. You can open a profile card from a listing or message to scan feedback quickly.
When The Rate Button Is Missing
Sometimes the option to rate doesn’t appear. These are the common reasons and fixes.
Why It’s Not Showing
- The deal isn’t marked complete in the thread or order record.
- The buyer or seller used outside payments and never updated status.
- You’re checking too soon; shipped orders need a delivery signal.
- Your app is outdated or your account is flagged from past issues.
Quick Fixes
- In the chat, tap the status banner and mark the item picked up or delivered.
- Open the order and confirm delivery or item received.
- Update the app, clear cache, then reopen Marketplace.
- If you still can’t see it, report the problem from the order screen.
Timing Windows And Prompts
Rating prompts tend to appear right after delivery scans for shipped orders, or once both sides update the pickup status for local trades. If the prompt doesn’t land, you can still rate from the order or chat. Many users notice the option within a day of completion, but it can take longer when a carrier’s tracking is slow to update or when the seller marks the order late.
Writing Feedback That Helps
Short, factual notes work best and keep both sides safe. Keep these tips in mind when you write a comment.
- Stick to the deal: condition, timing, communication, pickup, shipping, and payment.
- Use neutral words that describe the experience, not the person.
- Mention strong positives like careful packing or flexible meetup plans.
- For issues, be specific: “Box damaged, accessory missing” beats a vague complaint.
- Skip private info, insults, or anything that breaks site rules.
Can You Edit Or Delete A Rating?
Edits are limited. Once you post feedback, you may not be able to change the star count. You can try removing a comment or reporting a review if it breaks rules, but star changes are rare.
Disputes And Reporting
If a review on your profile includes hate speech, threats, or spam, you can report it from the rating’s menu. If an order went wrong, use the order’s Help or Problem link. That route ties your case to an Order ID and speeds responses.
Privacy Notes
Ratings are tied to the Marketplace profile people see when they message you. Keep your comment about the transaction. Don’t include phone numbers, addresses, or any sensitive details about either party.
Safety Basics Before You Rate
Feedback is not a safety tool, but it helps steer good trades. Use public meet-up spots, pay in traceable ways, and keep conversations inside the app so order and delivery info can trigger the rating prompt later.
Troubleshooting: No Access To Marketplace
If the Marketplace tab is missing, you might be in a region or age bracket where the feature isn’t available, or your account may be restricted. Log in on desktop, check the left menu, and review account notifications.
Common Problems And Fixes
| Issue | Why It Happens | What To Do |
|---|---|---|
| Rate button never appears | Deal not marked complete or no delivery signal | Update status to picked up/delivered; wait for tracking to show delivered |
| Can’t rate a buyer | Thread closed too early or app cache glitch | Reopen thread from Selling; update the app; clear cache, then try again |
| Want to change stars | Star edits aren’t widely supported | Report clear rule breaks; add a follow-up comment if prompted |
| Abusive review on your profile | Rule-breaking language or spam | Use the rating’s menu to report; block if needed |
| Can’t find someone’s score | They have too few ratings to show | Ask to meet at a staffed location or use a safer payment method |
Policy Basics That Matter For Reviews
Feedback should reflect a real interaction that others could verify from the chat or order timeline. Ratings tied to a completed chat or order carry the most weight. Spam, fake reviews, and quid-pro-quo trades can get removed and may lead to account limits or loss of selling privileges.
Need-To-Know Details
When A Completed Order Is Required
No for some local deals—the chat thread can still unlock the option after both sides mark the item picked up. Shipped orders usually require delivered status.
Rating Without A Comment
Yes. Stars and tags alone are allowed. A one-line note helps future buyers and sellers read context.
Where Feedback Appears
It appears on the Marketplace profile card and on listing overlays where Facebook shows summary tags.
Smart Habits That Lead To Better Ratings
- Reply within a day and confirm meetup details early.
- Use clear photos and accurate titles so buyers aren’t surprised.
- Add tracking right after you ship and message the buyer with the ETA.
- After pickup or delivery, politely ask the other party to share feedback.
Step-By-Step: Desktop Walkthrough For Shipped Orders
- Visit facebook.com, open Marketplace, and click Buying.
- Select your order; look for the delivery line.
- Click Rate, choose stars, check the best tags, and write one helpful line about packing, timing, or accuracy.
- Post the rating.
What Happens After You Submit
Your score updates and your comment may appear on the other party’s profile after review checks. Severe rule breaks in a comment can hide it; simple edits are limited, so write carefully before you post.
Examples Of Helpful One-Line Comments
- “Pickup at library lot, item matched photos.”
- “Shipped next day; packed with bubble wrap; as described.”
- “Buyer late by 15 minutes but messaged; smooth handoff.”
- “Missing charger; partial refund agreed in chat.”
Best Practices For Neutral Language
State what happened and avoid personal remarks. Mention times, places, and item details. Keep it short so others can scan and decide. If you had a dispute, stick to facts the other party would agree with, such as delivery dates or condition notes from the listing.
Why Your Feedback Matters
Clear, honest notes raise the signal for good trading partners and flag patterns like slow shipping or no-shows. That helps people decide where to spend money and time across Marketplace each week.