To leave a review on Depop: Profile > Receipts > your order > Leave feedback; add 1–5 stars and a short comment.
Reviews on Depop shape trust. Buyers rate sellers after an order, and sellers can rate buyers once a sale closes. The process sits in one place inside the app, takes under a minute, and helps other shoppers decide. This guide shows the exact taps, timing, and tips to write feedback that’s clear and fair.
How To Post Feedback On Depop (Step-By-Step)
Here’s the quick path for both sides of a deal. The steps are the same whether you bought or sold the item.
- Open the app and go to Profile.
- Tap Receipts.
- Select the purchase or sale you want to rate.
- Tap Leave feedback.
- Choose 1–5 stars and add a short, honest comment.
What You’ll See And What It Means
Star ratings set the tone. Your words add context: fit, shipping speed, packaging, accuracy, and how the chat went. Keep it factual and based on the real transaction. Personal attacks, spam, or copied text can get removed, and repeat abuse can trigger account action.
Common Actions And Where To Tap
Use this cheat sheet to find the right screen fast. It also shows what each action does to your public profile and to the other person’s profile.
| Goal | Where To Tap | What Happens |
|---|---|---|
| Rate a seller after delivery | Profile → Receipts → Purchase → Leave feedback | Stars + comment appear on the seller’s page |
| Rate a buyer after a sale | Profile → Receipts → Sale → Leave feedback | Stars + comment appear on the buyer’s page |
| Delete a comment you left | Profile → Receipts → Order → Your feedback → Trash icon | Feedback is removed; you can’t post it again for that order |
| Ask the other person to rate you | Message politely in the order chat | They may post a rating; don’t offer perks without the required label |
| Report abusive or fake feedback | Help Centre form (Feedback removal path) | Depop reviews the case and may remove the comment |
Buyer Steps, Tips, And Examples
When your parcel arrives, check the item, try it on if needed, and confirm fit and condition against the listing photos. Then post feedback while it’s fresh. Short and direct beats long and vague.
Quick Buyer Template Lines
- Five stars: “Item as described, fast ship, neat packing. Thanks!”
- Four stars: “Good item and price; shipping took longer than expected.”
- Three stars: “Looks fine, small stain not shown. Seller replied and offered a small partial refund.”
- One–two stars: “Listing photos didn’t match. Opened a case through the app.”
When You Should Wait
If something feels off—missing item, no tracking, or a damaged parcel—open an in-app issue from the order page first. Reviews aren’t a ticket system. Give the seller a chance to fix the problem through the Resolution Centre. You can still leave feedback once the case is closed.
Seller Steps, Tips, And Examples
After the buyer pays, ship on time, upload tracking, and send a short message with the ETA. When the sale shows as complete, post your review of the buyer. Keep it simple and fair; don’t mention private info.
Quick Seller Template Lines
- Five stars: “Prompt payment, friendly chat, smooth sale.”
- Four stars: “All good. Slight delay confirming address.”
- Three stars: “Paid on time; slow replies during shipping.”
- One–two stars: “Order issues; raised through in-app process.”
Official Rules And Help Links
You can read the platform’s policy on ratings, deletion, and request rules in the Feedback policy. If an order goes wrong, start a case via the Resolution Centre for buyers and follow the guided steps in-app.
Timing, Edits, And Removal Rules
Your star count on your profile can rise or fall as new ratings land because the app looks at a set window of reviews. You can delete a comment you wrote by tapping the trash icon on that order’s feedback screen, but you can’t edit it or post it again for that same order later. If someone offers perks in exchange for a rating, any feedback you post must begin with the words “Commissioned Feedback”. Keep your words honest even in those cases.
When A Review Goes Wrong
Fake claims, harassment, and spammy promos breach policy. If a comment against you doesn’t reflect the real transaction or crosses the line, you can send a removal request through the Help Centre path for buying or selling issues. Attach screenshots of messages, tracking, and the listing. Be specific about what’s wrong in the comment, then submit the form.
Pro Tips For Clear, Fair Feedback
Keep every line tied to the deal. Mention fit, wear, stains, packaging, and ship speed. If you praise, say what worked. If you had a snag, describe steps taken and the outcome. Avoid sarcasm. Keep names of third parties out of the comment. No outside links.
What To Say About Common Situations
- Item matches photos: note fit and condition.
- Minor flaw: say where it is and whether the seller responded.
- Wrong size or damaged: mention that you opened a case.
- Late ship: mention timing and whether tracking updated.
- Great chat: mention clear replies and updates.
Asking For Feedback The Right Way
Polite nudges work. After a smooth handoff, send a short thank-you in the order chat: “Glad it arrived—would you mind rating the transaction?” Never spam. Never ask for a certain star count. If you offer a token like a small discount on a later order, label the review “Commissioned Feedback” as policy requires. Keep your message friendly and short.
What Not To Include In Comments
Skip personal info, off-platform contact details, and accusations that you can’t back up with order evidence. Don’t paste the same sentence on every deal. Don’t threaten someone over a rating. If a fix is in motion through the Resolution Centre, wait until that path ends before you post your take.
Star Ratings And What They Signal
Stars are a quick scan tool for shoppers. Your goal isn’t a perfect score at all times; it’s consistent service. Add clear photos, list flaws, ship promptly, and message if plans change. Over time, those habits keep your profile strong.
Review Examples You Can Copy
Use these complete lines when the order is done. Adjust to match your deal.
| Scenario | Stars | Sample Comment |
|---|---|---|
| Perfect match, fast ship | ★★★★★ | “Exactly as listed, speedy post, careful packing. Thanks!” |
| Good item, slow ship | ★★★★☆ | “Nice piece and price. Shipping ran a bit slow.” |
| Item different from listing | ★★☆☆☆ | “Not as shown. Opened a case through the app.” |
| Great buyer behavior | ★★★★★ | “Paid fast, polite chat, smooth transaction.” |
| Buyer slow to reply | ★★★☆☆ | “Order completed; replies were slow during shipping.” |
Policy Mini-Guide You Can Rely On
Edits: you can’t edit a posted review. Deletion: you can remove your own comment from the order screen, but you can’t post again on that order. Perk-linked ratings: start the comment with “Commissioned Feedback”. Disputes: send a removal request through the Help Centre path with screenshots.
What Buyers Care About In Comments
Shoppers skim reviews fast. They look for plain details they can trust. Aim for short lines that answer three things: did the piece match the photos, did shipping go smoothly, and did the seller respond when asked a question. If sizing runs small or fabric feels stiff, say it. If colours in hand differ from the listing due to lighting, say that too. These notes help the next person choose the right size and avoid returns.
What Sellers Care About In Comments
Sellers read buyer feedback to improve packing and comms. Helpful points include whether the box arrived intact, if the label scanned at drop-off, and whether updates were timely. If a seller fixed a hiccup fast, include that win. If the fix took many days, state the gap. Straight talk helps a shop tune its workflow and gives shoppers the full picture.
Where Reviews Live And How They Roll Up
Each rating appears on the other person’s profile and rolls into their star score. That score isn’t a lifetime average; it reflects a set slice of recent reviews, so numbers can shift as new orders finish. One low star line won’t define a profile forever. Consistent service over time steadies the score.
iOS, Android, And Web Differences
The wording of menu items can vary by device, but the path stays the same: profile, receipts, the order, then the feedback button. If buttons move after an app update, use the order screen’s footer to find the rating action. The same rules on deletion, no edits, and perk-linked wording apply across platforms.
Checklist Before You Tap “Leave Feedback”
- Check fit, condition, and listing notes.
- Look at tracking and delivery date.
- Save photos of issues and the mailer if there’s damage.
- Contact the other person in the order chat about any problem.
- If needed, open a case from the order page before you post a rating.
Make Feedback Work For You
Smart sellers and buyers use reviews as a loop. Mention wins, own misses, and fix what you can. Keep messages polite and on-platform. Over time, the comments on your profile tell a clear story new shoppers can trust.
Keep ratings steady, keep comments honest, and the marketplace runs smoothly for everyone.
Sources and help: See Depop’s policy and help flows linked above for taps, wording rules, and the feedback removal request path.