Open your eBay feedback profile to read comments, ratings, and seller stars by tapping the number next to your username or through account menus.
Finding your feedback on the site or app takes only a minute once you know where the links live. This guide shows every path to your feedback profile, what each section means, and simple fixes if something seems missing.
Ways To View Your eBay Feedback (Web, App, Email)
Your score sits in brackets next to your username. That number opens your profile on most screens. You can also reach the same page through account menus or Seller Hub. Pick the route that fits the device you use today.
| Platform | Quick Path | What You See |
|---|---|---|
| Desktop Web | Click the bracketed score beside your username, or go to My eBay > Account > Feedback. | Overall score, % positive, detailed seller ratings, and recent comments. |
| Mobile App | Menu ☰ > tap your username > Recent feedback ratings. | Ratings as buyer and as seller, plus short comment list. |
| Seller Hub | Performance > Feedback, or open your public profile from any listing. | Same profile view, with quick links to respond or request a revision. |
Open Your Profile On A Computer
The desktop site gives the widest view with tabs for All Received, As Seller, As Buyer, and Left For Others. Use these steps:
- Sign in and look at the top left or top right header for your bracketed score next to the username. Click the number.
- On the profile page, switch tabs to see recent comments, older entries, or the feedback you left for other members.
- Use the search box under All Received to filter by buyer name, item title, or item number when you need a record fast.
- From the Action column, choose Reply if you want to add a public response beneath a comment.
- For seller stars, scroll to the Detailed Seller Ratings panel to see averages for item description, shipping cost, shipping time, and communication.
On any profile you visit, the bracketed number is the total score, and the percentage is the share of recent ratings that are positive. eBay’s help page on feedback profiles explains what appears on that page.
Check Reviews In The App
The app shows a trimmed version of the same profile. Here is the quick path that works on both iOS and Android builds:
- Open the app and tap the ☰ menu.
- Tap your username at the top of the menu drawer.
- Tap Recent feedback ratings, then pick As Seller or As Buyer.
- Swipe to read comments. Tap a comment to view the related order if a link is present.
If you want the Left For Others tab or the full star panel, switch to a desktop browser. The full profile loads on mobile browsers too if you request desktop view.
Understand What Each Section Means
Score And Percentage
Your score is the net of positives minus negatives across time. The percentage reflects positives from recent windows. Buyers glance at both numbers to judge consistency.
Recent Comments
This stream lists the newest entries first. Each line shows the rating, a short note, the item, and the date. As a seller, this area tends to drive trust more than the raw score, since it reflects current service.
Detailed Seller Ratings
Four star ratings appear only for sellers and cover description accuracy, shipping cost, shipping speed, and messages. eBay’s page on seller ratings describes the star scale and what buyers grade.
See The Feedback You Left For Others
You can view every rating you posted. On desktop, open the profile and select the Left For Others tab. The timeline shows comments you left for sellers and buyers with links back to each order. From the same page you can also add a follow-up note to expand on an earlier message when needed.
Reply To A Comment Or Ask For A Change
Post A Public Reply
Sometimes a short reply adds context for future shoppers. From your profile, find the entry and pick Reply in the Action column, then write a clear, factual note. Your reply sits right under the original comment.
Request A Revision
When you fix an issue, the site lets a seller invite the buyer to revise a neutral or negative rating within the allowed window. The full rules and steps appear under viewing and changing feedback. If a comment breaks site rules, you can ask for removal through the policy route instead.
Ask For Removal If The Comment Breaks Rules
Some feedback can be removed when it violates policy, such as complaints about a bid that could not be retracted or comments with abusive language. You can file a request through Seller Help within the stated window. See the official feedback policy for examples and limits.
Troubleshoot Common Roadblocks
I Click The Number, But The Page Looks Empty
If the profile loads without data, refresh once, then try another tab such as As Seller. Browser extensions can block parts of the page, so open a private window or another browser to test. If your device pushes you back into the app, switch to a desktop view in mobile Safari or Chrome.
I Can’t Find The Feedback I Left
Open the Left For Others tab on desktop. On the mobile app, that tab may not appear. Use a browser and your public profile when you need older entries or the full timeline.
I Want To See Feedback For A Specific Member
Enter the exact username in the Member Profile finder and open their public page. The quickest route is the official Feedback Forum search tool. Bookmark it for quick checks.
Use Your Reviews To Guide Better Sales
Patterns inside the comments tell you where buyers feel delight or friction. Read ten to twenty recent lines and jot repeat themes. Then adjust listings and process points that match those themes. Small fixes tend to reduce future snags and raise order satisfaction.
Listing Details
- Match titles and photos to the actual item and its condition.
- Fill item specifics so search can match buyer filters.
- Call out wear, missing parts, or refurb notes in plain terms.
Shipping And Packaging
- Pick a carrier speed that aligns with your handling time and location.
- Use sturdy boxes, sealed bags for loose parts, and simple inserts.
- Upload tracking the same day the label prints.
Messages And Resolution
- Reply with short, clear answers and one next step.
- Offer a return label when the case calls for it; avoid back-and-forth.
- After a fix, send a brief note to close the loop.
What You’ll See On The Profile Page
The layout can change slightly across regions and tests, but the core blocks stay similar. Use this quick map while scanning your page.
| Section | Where It Appears | Action You Can Take |
|---|---|---|
| Overall Score & % Positive | Top summary bar | Click the tabs to compare windows and rating types. |
| Recent Feedback | Main stream | Reply to a line or follow the order link. |
| Detailed Seller Ratings | Right rail or mid-page | Review star averages to spot weak spots. |
| Search Box | Above the stream | Filter by user, item, or order number. |
| Left For Others | Profile tabs | View comments you posted and add follow-ups. |
| Policy Links | Footer area | Open rules on removals and revision requests. |
Fast Paths You Can Memorize
Desktop Shortcut
From any page, click the number in brackets next to your username. That jump lands on the profile page with tabs ready.
My eBay Route
Go to My eBay > Account > Feedback. This path works when the header number is not visible on a given layout.
Seller Hub Route
Open Performance > Feedback for quick access while you work on orders.
Extra Tips For Buyers
Before you bid or make an offer, open the seller’s profile and scan the latest thirty days. Look at the words inside the negative and neutral lines first, then the star averages. Specifics in that area often reveal service habits that matter to you.
Extra Tips For Sellers
Build a short weekly habit. Open your own profile, read new lines, and pick one fix you can complete the same day. Package tweaks, clearer photos, or a tighter handling time often show up as kinder comments next week.