Open Google Maps, go to your profile, then tap or click Reviews to see your posted ratings and comments.
Here’s a clear, no-nonsense guide to viewing everything you’ve written on Google, plus how owners can check customer feedback on a Business Profile. You’ll get fast paths for phone and desktop, a handy table for every route, and fixes for common hiccups.
How To View Your Google Reviews Step By Step
You can find your past ratings and comments from the Google Maps app on iPhone or Android, and from maps.google.com on a computer. The paths are slightly different on each.
On A Phone (iPhone Or Android)
- Open the Google Maps app and sign in with the right account.
- Tap your profile photo or initials in the top corner.
- Choose Your profile, then pick Reviews.
- Scroll to see every place you rated, the text you wrote, and the photos you attached.
From this list, you can edit or delete a past post, or add photos. Maps may take a short while to refresh counts after an edit.
On A Computer (maps.google.com)
- Visit maps.google.com and sign in.
- Select the menu icon, then choose Your contributions.
- Open the Reviews tab to see all entries tied to that account.
- Use the three-dot menu on any item to edit or remove it.
Quick Paths To Your Reviews
Use this cheat sheet to jump straight to the right place on any platform.
| Platform | Where To Tap Or Click | Works For |
|---|---|---|
| iPhone / Android | Maps app → Profile → Reviews | Your posts |
| Computer | maps.google.com → Menu → Your contributions → Reviews | Your posts |
| Google Search (owners) | Search your business name → Reviews | Customer feedback |
| Google Maps (owners) | Find your Business Profile → Reviews | Customer feedback |
See Customer Feedback On Your Business Profile
If you manage a Business Profile, you can read and respond to what customers wrote straight from Search or Maps. Make sure you’re signed in with the owner or manager account.
From Google Search
- Type your business name in Google.
- In the Business Profile panel, select Reviews.
- Filter by rating or keyword, then reply where needed. Your public response shows under the customer’s note.
From Google Maps
- Open Google Maps and look up your business.
- Open Reviews on the profile.
- Use the three-dot menu to share a review, report an issue, or copy a link.
Google’s Manage customer reviews help page shows extra options, like sharing a single review link and downloading a QR code for it.
Tips To Scan, Sort, And Share
Filter Smartly
Use the rating filter to spot low-star items first. Then sort by “Newest” to catch fresh notes. On desktop, the browser’s find box helps you scan long pages for product names or staff names.
Share Reviews
Owners can share a standout quote in an email or on social channels. In the Reviews tab, use the share option on a single item or copy a link to the full list. Google also offers a link and QR generator here: Share a link or QR code.
Switch Between Accounts
Many people have more than one Google login. If something looks off, check the avatar in the corner. Switch accounts and repeat the steps above.
Fix Common Problems When Reviews Don’t Show
If a post seems missing, it’s usually tied to policy, timing, or account mix-ups. Work through these checks.
It’s Still Processing
Maps sometimes holds a new post while systems check for spam signals. Give it a bit of time, then refresh the list.
You’re In The Wrong Account
Sign out and back in with the email that wrote the post. If you run brand and personal logins, this trip-up is common.
The Place Was Removed Or Merged
If a venue closed or merged into another listing, your note may vanish with it. Search for the new listing and check again.
The Review Broke The Rules
Posts with off-topic content, hate, adult material, or paid incentives can be filtered or removed. Owners can report such items from the three-dot menu on each entry. Public warnings may appear on profiles that saw mass fake posts.
What You Can Do With A Past Post
You’re not stuck with old words. You can clean up typos, add photos, or remove a mistaken note. This table shows the most common actions.
| Action | Where | Notes |
|---|---|---|
| Edit text | Maps app or desktop → Reviews → three-dot menu | Keep the core experience intact when editing. |
| Delete a post | Maps app or desktop → Reviews → three-dot menu | Gone from your profile after removal. |
| Add photos | Open the review → Add photos | Use clear shots that match the visit. |
| Share a link | Open the review → Share | Copy a direct URL for email or chat. |
| Report a problem | Three-dot menu → Report | Flag spam, hate, or off-topic content. |
Reply With Care As An Owner
Short, calm replies build trust and show you’re listening. Skip canned lines. Match the tone to the note you’re answering.
Reply Template For Praise
“Thanks for the kind words, {name}. We’ll pass this to the team. See you again soon.”
Reply Template For A Miss
“{name}, sorry this missed the mark. Please message us with a booking date or order number so we can sort it. We’ll make it right.”
Reply Template For A Mixed Note
“Thanks for laying out both sides, {name}. We’re glad the meal stood out. We’ll fix the wait time you flagged.”
Make A Shareable Review Link
- Sign in and search your business name on Google.
- In the profile panel, pick Ask for reviews or find the QR icon.
- Copy the short link or save the QR image. Add it to receipts, email footers, or a tent card near checkout.
Use the QR on printed pieces that customers see after a visit, not at the door before they try you. Aim for gentle, no-pressure requests.
Extra Pointers For Power Users
Use Browser Tools
On a computer, open a long review list and press Ctrl/Cmd + F to jump to a product name or staff name. This saves time.
Track Patterns
Copy key notes into a simple sheet: date, theme, fix, owner reply. Pick two fixes you can ship this week. Then reply to the customers who raised those points and share what changed.
Know The Ground Rules
Don’t pay for praise or offer gifts in exchange for posts. Avoid review “swaps” with peers. Google removes that kind of content, and may add a warning on the profile while the cleanup runs.
Speed Run: The Two Fastest Paths
For Your Own Posts
Maps app → Profile → Reviews. That’s it.
For Customer Feedback As An Owner
Search your business name on Google or in Maps, open the profile, then tap Reviews. Reply in place.
No FAQ Here—Just Clear Steps
This guide stays lean and straight to the point so you can get in, check feedback, act, and move on. If you need deeper detail on a setting, the linked Google help pages above show the exact buttons you’ll see.
Privacy And Visibility Of Your Posts
Your ratings and comments live on your public Maps profile by default. You can restrict who can see your contributions, or trim past posts that no longer match your views. If you prefer a lower profile, you can shorten your display name and pick a neutral photo.
About Points And Badges
Maps awards points for reviews, photos, and edits. Points don’t change placement on a page, and they don’t grant a pass on policy. Keep posts honest and based on visits.