Common reasons you can’t view Glassdoor reviews include account checks, filters, region limits, or removals—and each has a quick fix.
You open a company page and the review count looks off—or nothing shows at all. This guide walks you through why reviews may be hidden, missing, or limited, and the exact steps to bring them back.
Not Seeing Glassdoor Reviews – Likely Causes
Most visibility issues fall into four buckets: filtering, account status, content policies, and site or app quirks. The table below gives a fast scan; details follow.
| Cause | What You’ll Notice | Quick Fix |
|---|---|---|
| Active Filters | Few or no reviews; odd ordering | Clear filters, set “All languages,” reset sort to “Most recent” |
| Language Or Region | Only local-language posts appear | Switch site language; view other domains; select “All languages” |
| Account Access Limits | Prompt to contribute or verify | Sign in and complete checks per the official policy |
| Moderation Or Removal | Counts drop; specific posts vanish | See community rules; removed items won’t be visible |
| Employer Or Legal Action | Some content no longer listed | Posts that break rules or court orders may be removed |
| App/Web Glitches | Blank sections; partial loading | Update the app, hard refresh, try another browser or device |
| Name Changes & Mergers | History split across profiles | Check linked brands, subsidiaries, or older names |
| Low Volume Or New Page | Zero or very few reviews | Check back later; use salary and interview tabs for context |
Check Filters, Sort, And Language First
Filters hide more feedback than you’d expect. Job title, location, employment status, rating, and date range can narrow the list to almost nothing. Tap “Clear all” and start from a clean slate. Then set sort to “Most recent.” On some domains, the default view shows only the primary language; switch to “All languages” to reveal the rest. The platform’s how to filter reviews guide shows the exact menu paths on web and app.
Country Domains And Language
Reviews often default to the language tied to the domain you’re visiting. If you’re on a country site, you may see a subset of posts. Jump to the global site or change the language filter to widen the view. When you switch to “All languages,” you’ll often see the count jump because posts written in other languages are now included.
Date Range And Sorting
Old date ranges can make the list look empty. Set the range to five years for a broad view, then use “Most recent” to surface current signal. If you want a read on stability, flip to “Most helpful” and scan a few pages to spot patterns that repeat over time.
Account Checks And Access Limits
Some features require you to be signed in and to finish basic verification. In many cases, you’ll also see prompts to contribute before you can access certain areas. This “give-to-get” model doesn’t block job listings or community browsing, but it can limit how much review content you can read while logged out or on a fresh account. If you’re hit with a wall, log in, verify, and follow the prompts. See the official give-to-get policy for what is and isn’t required.
Glassdoor also moved to stronger identity checks in recent years to cut fake posts. Content remains anonymous to other users, but you may be asked for your real name during profile verification. That step helps spam control and can unlock full access. If your profile isn’t verified, access can feel restricted until you finish the process.
What To Do Right Now
- Sign in on web and app; try both if one seems limited.
- Complete profile verification if prompted.
- Make a good-faith contribution if you want fuller access where needed.
Removals, Moderation, And Missing Posts
Reviews that break rules—such as doxxing, hate speech, or content posted in exchange for perks—can be taken down. When a review is flagged and removed, the overall count may drop and the specific post disappears from the list. Employers can respond, flag content that breaks rules, and escalate through official channels. In rare cases, courts can order removal of material found to be defamatory. If a post you’re looking for is gone, it likely fell into one of these buckets.
How Review Status Works
If you submitted feedback and can’t find it, check the status inside your account. You’ll see labels such as pending, published, hidden, or removed. Some actions—like a revision window after removal—are time-boxed, so act quickly if you plan to edit and resubmit. If the status shows “published,” make sure you’re checking the correct employer page and language view.
Region Limits, Company Changes, And Page Structure
Brands with multiple entities often have separate pages. A holding company, a local subsidiary, and a new brand after a merger can each carry their own history. That can make the review list look thin unless you hop between profiles. The same goes for rebrands: older feedback may live on an archived or secondary page, while a fresh page collects newer posts.
Ways To Find The Right Profile
- Search both the parent and the operating brand.
- Check the “About” panel for linked pages and locations.
- Scan the Jobs tab for the legal entity name used in contracts.
- Use site search with quotes around the brand and “Glassdoor” to surface variants.
Troubleshooting On The App And Web
Display bugs happen. Blank panes, broken infinite scroll, and stale caches can make it seem like reviews are gone when they’re just not loading. Basic housekeeping fixes the bulk of cases. If you use a content blocker, try disabling it on the domain and reload the page to see if controls reappear.
Quick Tech Fixes
- Update to the latest app build; then relaunch.
- Hard refresh the browser (Ctrl/Cmd+Shift+R); try another browser.
- Clear site data for Glassdoor, then sign in again.
- Disable content blockers on the domain for a test run.
- Switch networks or devices to rule out corporate filters.
- If the page still looks wrong, try an incognito window with no extensions.
When Content Is Limited For Privacy Or Safety
To reduce doxxing risk, review platforms often restrict posts that reveal personal details or target private individuals. Posts that include names, contact info, or sensitive identifiers can be hidden or removed. The same applies to astroturf: praise posted in exchange for perks or pressure gets pulled when detected. These steps keep the dataset cleaner and may explain sudden dips in visible posts.
Step-By-Step Fix Plan
Work through the checklist from top to bottom. Most readers regain full visibility by step three.
| Step | Action | Why It Helps |
|---|---|---|
| 1 | Clear all filters; set language to “All” and sort to “Most recent.” | Eliminates hidden constraints |
| 2 | Sign in, finish verification, and reload the page. | Restores gated access |
| 3 | Open the same page in the mobile app and a second browser. | Bypasses local glitches |
| 4 | Check alternate company pages: parent, subsidiary, or prior name. | Consolidates brand history |
| 5 | Scan community rules to see why a post may have vanished. | Explains removals |
| 6 | Re-search with no location or title filter. | Increases sample size |
| 7 | Try a new network or device; disable blockers temporarily. | Rules out local interference |
If You Posted A Review And Can’t Find It
Open your account’s Reviews section to see status. If it’s pending, wait while moderation finishes. If it’s removed, you’ll often get a short window to edit and resubmit. If you still can’t locate it, confirm that you posted under the correct employer and entity; posting under a brand instead of the legal company is a common reason people think a review “disappeared.”
What Removal Usually Means
Removal doesn’t ban your opinion; it usually flags the wording. Strip names, direct contact details, or accusations that read like legal claims. Then focus on work conditions, policies, and results you directly observed. Keep dates and roles clear, and stick to facts you can back up.
How Employers Influence Visibility
Company representatives can flag content that breaks rules and respond with context. They can’t delete posts they dislike, but they can request a formal review. If a court finds a statement defamatory, platforms may be required to take it down. You may also see bursts of new posts after employer campaigns that ask staff to share feedback; platforms remove perk-driven praise when proven. That cycle can change the mix you see from week to week.
Safe Ways To Research While You Troubleshoot
While you work through fixes, widen your research net. Compare review trends with salaries, interview notes, and commentary in job seeker forums. Cross-check dates and offices; a high score at HQ can mask a rough satellite site. Pair that with company filings and local labor data when available. You’ll leave with a balanced read, not a single-page snapshot.
Practical Edge Cases
Small Offices And Low Counts
Very small teams may produce only a handful of posts each year. Sorting by “Most recent” can surface the newest signal even when the five-year span looks sparse.
Internship Heavy Feedback
Some brands recruit seasonal cohorts. If you want long-term staff views, toggle to full-time and set the date range to the past two years. That trims internship-only spikes and shows steady staff sentiment.
Different Legal Names
Global groups often hire under one entity and market under another. The Jobs tab and the legal line in offer letters help you find the right company page. If you still can’t match names, search for the HQ entity plus the operating brand and scan the results for the profile that lists your office.
Bottom Line Actions
Clear filters and language, sign in and verify, try another device, and review policy pages. If content was taken down, it won’t show again unless it’s revised and republished. When a brand has multiple entities, hop to the right page to see the full story. With these steps, most readers restore what looked “missing” and can read a broad slice of feedback with minimal friction.