You can’t post a Facebook Page review when Recommendations are off, your access is restricted, or the Page limits age or country.
If the review button is missing or greyed out, you’re hitting a setting or restriction. Facebook replaced star ratings with a simple “Do you recommend this business?” format, so the Reviews tab only appears when the owner allows it and when your account is eligible to write feedback. This guide shows what stops feedback, quick checks to run, and the steps that let you write or request Recommendations without hassle.
Why Reviews Disappear Or Won’t Post
There are three broad buckets. First, the Page owner may have switched Recommendations off, or chosen a category that doesn’t show a Reviews tab. Second, your profile might carry a temporary limitation due to previous rule strikes, which blocks posting in some areas. Third, visibility filters on the Page, such as country or age gates, can hide the Reviews feature from some people. Less common causes include app glitches, an outdated client, or posting while logged into the wrong profile.
| Fast Check | What You’ll See | Likely Fix |
|---|---|---|
| No “Reviews” tab | Only About, Posts, Photos appear | Owner needs to turn on Recommendations |
| Button present, but tap does nothing | Screen refresh or error toast | Update app, try desktop, clear cache |
| “You can’t recommend right now” | Notice about account limits | Wait out the restriction on your profile |
| Reviews visible to others, not to you | Tab missing while logged in | Age/country filters hide it for your account |
| Business category mismatch | Page has no Reviews slot | Owner picks a category that supports Reviews |
| Switched into the wrong profile | Posting as the Page or another profile | Switch back to your personal profile |
How Facebook Recommendations Work Now
Instead of stars, you answer “Yes” or “No,” add text, photos, and tags. Some Pages show an overall score once enough people recommend them. If the owner turns the feature off, that display can vanish. You can edit or delete your own note later.
Quick Steps To Write Feedback
On Mobile
- Search for the business Page.
- Open the Reviews section under the Page details.
- Tap Yes or No, write your notes, and post.
On Desktop
- Open the Page in a browser.
- Open Reviews from the left menu or the More tab.
- Choose Yes or No, add text or photos, and submit.
If those options are missing on both phone and desktop, move to the checks below.
Checks For People Trying To Post
1) See Whether The Owner Has Turned Off Recommendations
Some owners disable feedback during rebrands, new management, or spam waves. When off, the tab disappears for everyone. If you know the owner, ask them to re-enable the setting and confirm that their Page category supports Reviews.
2) Rule Strikes Or Account Limits
Profiles with recent rule strikes can lose the ability to post in certain features for a time. That can include Recommendations. If you see a notice that your account is limited, wait out the window and avoid repeat issues so the limit lifts cleanly.
3) Age Or Country Filters On The Page
Owners can set an age gate or restrict visibility to specific regions. When those filters are in place, some people won’t even see a Reviews tab. If you travel or use a VPN, the country check can hide the option until you’re back in an allowed region.
4) Client Bugs And Cache Clutter
Old app builds or cached data can cause buttons to hang. Update Facebook, force-quit, and relaunch. On Android, clear app cache. On iOS, offload and reinstall. On desktop, try a private window, then another browser. If nothing changes, the block is more likely a setting than a bug.
5) Profile And Page Switching Confusion
Facebook lets you switch between your personal profile and any Pages you manage. When you’re “inside” a Page, you can’t write a Recommendation for that same business. Switch back to your personal profile from the top right before posting.
Fixes For Owners Who Want Reviews Back
If you manage the Page and people can’t post feedback, work through these settings. Turn Recommendations on, pick a supported category, and remove gates that hide the tab.
Turn On Recommendations
- Open Facebook on desktop.
- Switch into your business Page.
- Go to Settings > Privacy > Page and tagging.
- Find the Recommendations control and set it to On.
Once active, the Reviews tab returns. For a step-by-step guide, see turn Recommendations on or off.
Pick A Supported Category
Some Page types hide the Reviews tab. Local service and place categories usually show it. If you changed categories during a rebrand, switch back to a type that offers Reviews. The change can take time to update.
Remove Age And Country Gates
If you used an age minimum or country allow list, your feedback tab won’t show to everyone. See age and country restrictions. Remove those gates while you gather fresh Recommendations, then reapply if you still need them.
Check For Page Or Monetization Limits
Owners with Page-level limits or monetization pauses can see some features restricted. Clear any flagged posts, appeal if warranted, and keep the Page clean until the strike windows pass.
When A Rating Number Doesn’t Show
Pages may show an average score built from the share of “Yes” responses and past stars. That display only appears after a minimum number of Recommendations. If you just turned the feature on, the score can be blank until you receive more feedback. The display can also vanish if you switch the feature off and back on again, until the base count is met once more.
What To Do When You Still Can’t Post
If you’re a customer who wants to share feedback and the button remains missing, try this quick path:
- Confirm the Reviews tab exists when you’re logged out. If it appears while logged out but not when logged in, your account is limited or gated from that Page.
- Send the owner a short note. Many owners don’t realize the setting is off or the category hides Reviews.
- Capture a short screen recording to show what happens. That helps the owner or support see the exact point where it fails.
- Share feedback through another channel while the owner fixes settings.
Owner Checklist: Settings That Commonly Block Reviews
Work through the items below in order. Each one can hide the option to recommend a business.
| Setting | Where It Lives | Why It Blocks Feedback |
|---|---|---|
| Recommendations off | Page Settings > Privacy | Removes the Reviews tab for everyone |
| Age minimum set | Settings > Audience | Hides the tab for under-threshold visitors |
| Country allow list | Settings > Audience | Hides the tab outside approved regions |
| Category mismatch | Page > Edit details | Some types don’t show a Reviews tab |
| Pending Page limits | Account Quality | Feature limits can include Recommendations |
| Classic layout caches | Switch to professional tools | Old caches can delay the tab return |
Tips That Improve Useful Feedback
Short, specific notes help people choose. Mention what you bought, timing, and what stood out. Add a photo of the product or receipt if that helps context. Keep names of staff or personal info out of public notes unless you have consent. If the business solves a problem after your first post, add an update so future readers see the full story.
Privacy, Safety, And Fair Play
Feedback should reflect a real visit. Skip private data and personal details. Facebook removes Recommendations that include abuse or spam. If you’re an owner, avoid review gating. Ask every customer for feedback.
The Bottom Line
Missing buttons usually trace back to one of four things: the feature is off, your account is limited, the Page hides to your region or age group, or the layout is stale. Fix those and posting takes under a minute.