MedProctor review of documents typically takes about 48 hours; a paid rush option can review within about 1 hour.
Waiting on health record approval can stall class registration, housing access, or a clinical start date. This guide lays out the real timelines for MedProctor review, what speeds things up, what slows it down, and the exact steps that get you cleared quickly.
MedProctor Review Time For Uploaded Documents: What To Expect
Most students see a decision in about two business days. Many schools reference a 48–72 hour window, while MedProctor lists a standard 48-hour target with an optional paid rush that cuts review to roughly an hour. The window applies after a successful upload and only when files are legible and complete.
| Scenario | Expected Review Window | What That Means |
|---|---|---|
| Standard upload, clear scans | About 48 hours | Decision posted to your MedProctor status page |
| Standard upload near peak season | 2–3 business days | Volume can add a small queue |
| Paid expedited review | Within ~1 hour | Rush option appears on your status page |
| Incomplete dates or missing dose | Paused until fixed | Tag appears (e.g., missing date or test) |
| Unreadable or wrong file type | Paused until re-upload | Re-submit a clear PDF or image |
| Translation needed | Time varies | Upload English copies from a translator |
What Affects Processing Speed
File Quality And Data Completeness
Clear, readable pages move first. Include full name, date of birth, student ID if your school uses one, vaccine names, lot numbers when listed, and exact dates for each dose. If titers are allowed, attach lab values and the lab name. Keep the order logical.
Correct Form And Signatures
Some schools require a campus form signed by a clinician. Others accept a shot record from a provider or pharmacy. If a signature or stamp is required, make sure it’s on the page you upload. Digital signatures are accepted by many clinics, but a wet stamp on a scanned page leaves fewer questions.
Timing Within The Semester Cycle
Late July through September and mid-December through January bring the biggest queues. Upload early and avoid the crush. If your account shows a hold deadline, submit days in advance so there’s room to fix small issues without last-minute stress.
How The Rush Review Works
The platform offers a paid rush that bumps your file to the front of the line. The button appears on the status page after a successful upload. MedProctor’s help pages set the rush window near an hour (see standard processing time and the expedited review option). It’s handy when a housing move-in or course add depends on clearance.
When Paying Makes Sense
- You’re inside a registration or housing deadline.
- You need clinical or practicum clearance this week.
- Your first upload bounced for a small fix and time is tight.
When Waiting Is Fine
- You uploaded during a quieter month.
- Your school processes holds a day or two after approval.
Track Your Status Like A Pro
Log in after upload and watch the Status and Messages tabs. A green check means you’re verified. If you see tags such as “missing date MMR,” click the tag to read the fix. Live help runs on weekdays during Central Time business hours, and the chat bubble appears on the help site and within the workflow. If your school uses email alerts, watch the inbox tied to your campus account. Keep notifications enabled on your phone so new messages don’t slip past daily.
Reasons Reviews Get Stuck
Unclear Scans
Low-light phone photos hide dates and lot numbers. Reshoot on a flat surface in bright light. Use a scanner app with a document mode, square the corners, and export to PDF at a readable size.
Wrong Dose Spacing
Some vaccines require spacing between dose one and two. If the second shot landed too early, the tag will call that out. Ask the clinic to add a valid dose or a booster, then upload the new page. If a booster is listed, include the date.
Titer Results Without Values
A titer page that says “positive” without a numeric value can hold things up. Attach the full lab result that shows units, reference range, and draw date. If your school accepts physician letters, include the letter as a second page.
TB Screening Mismatch
Two-step tests and QuantiFERON pages must show read dates. Missing a read date or using a chest x-ray alone can pause the review. Upload the full series and add any clearance letter your school requires.
How To Speed Up Approval
- Start with your school’s rules. Grab the exact list of required shots, dose spacing, and allowed tests.
- Get clean copies. Ask the clinic or pharmacy for a fresh printout or a portal download.
- Label your file. Use a name like Lastname-Firstname-StudentID-Immunizations.pdf so live help can find it fast.
- Check dates line by line. Scan for month/day/year, not just year.
- Combine pages in order. Put campus form first, then the shot record, then labs, then any letters.
- Upload once, then refresh status. Confirm the file shows on the Documents list with the right type.
- Use chat during service hours. If a tag appears and you’re near a deadline, ask an agent to take another look.
When Will A Hold Lift
Some schools lift holds the same day a record gets verified. Others sync overnight or within a few days. Plan for a small buffer after approval if your campus runs a batch update. If the portal shows no change after a few days, contact the campus health office with your MedProctor account email and approval date.
| Fix Or Step | Why It Speeds Things Up | What To Do |
|---|---|---|
| Use a single PDF | Saves back-and-forth | Merge scans in order before upload |
| Add clear dates | Prevents tags | Write in missing month/day with clinic sign-off |
| Include lab values | Proves immunity | Attach the full titer report with units |
| Upload English copies | Avoids translation delays | Ask your provider or a certified translator |
| Chat during hours | Gets eyes on your file | Open the help site and use the bubble |
| Use rush when needed | Skips the line | Tap the rush button on the status page |
Proof And Sources You Can Trust
MedProctor’s help pages set a standard processing time near the two-day mark and describe a rush that runs inside an hour. Several campus guides echo a two-day window, with some posting a range that reaches three days during busy stretches, such as the University of Washington tutorial. Campus systems control the hold release once MedProctor marks you compliant.
Step-By-Step Walkthrough From Start To Finish
Create Your Account
Use your campus link and sign in with school credentials. Confirm your date of birth, accept the end user agreement, and select your requirement term and group if prompted. Skip any premium upsell if you don’t need it.
Download Or Gather Forms
If your school requires a campus form, download it and have a clinician complete it. If not, collect a shot record and any lab pages. Make sure names match your campus account.
Upload Documents
Head to the Documents section and choose the correct type for each upload. Pick the immunization packet for the main set, then add labs or letters as needed. Wait for the green upload check on each file before leaving the page.
Review Tags And Messages
Refresh the status page. If you see tags, click through for steps. Fix items in one pass when you can. A clean, single re-upload beats several small tries.
Decide On Rush Or Standard
If you’re days from a deadline and the queue looks normal, standard is fine. If a registration block prevents adding classes, rush can save time. The cost is modest compared with a late fee or a lost seat.
Confirm Clearance
Watch for the compliance checkmark and any email notice. Then check your campus portal to confirm a hold has cleared. If the portal lags, wait a day or two, then contact the campus office with your verification date.
FAQ-Style Clarifications Without The Fluff
Does Weekends Count Toward The Window
Plan around weekday service hours. Uploads land any time, but review and chat run during the day on Central Time. A file sent late Friday may not move until Monday.
Can A Doctor’s Note Replace Shot Dates
Only if your campus allows it. Most schools still want dates or titers. If a disease history is accepted, the note should include a date and a clear statement from the clinician.
What If I Already Had COVID-19
That doesn’t substitute for a dose record where a vaccine is required. If your campus accepts a booster schedule based on infection date, include that date and any lab proof the campus requests.
Practical Timeline Examples
Upload on Monday morning with clear scans and you’ll see a result by Wednesday. Upload late Wednesday during peak season and plan on a result by Friday or early the next week. Pay for rush at noon on a weekday and you may get a decision before your next class block.
The Bottom Line For Planning
If your dining plan, housing access, or class add depends on compliance, act one week early. That gives you time for a fix and room for a campus portal lag. Keep copies of every page, label files clearly, and use the status page as your single source of truth. If a tag appears, fix the item in full, re-upload once, and ping chat during business hours if time is tight.