How Do You Add A Review On Etsy? | Fast How-To

On Etsy, write a review from Purchases & Reviews, choose the order, rate 1–5 stars, add text or photos, and submit within 100 days.

Posting feedback on Etsy helps buyers make confident choices and gives sellers clear signals on service and quality. This guide shows every step to rate a purchase on Etsy, explains when the review box appears, and spells out edit rules so you don’t hit a surprise roadblock.

Add Your Review On Etsy: Step-By-Step

You can leave feedback on Etsy from desktop or the app. The path is simple: sign in, open your past orders, pick the item, then write your take. The screens look a little different across devices, but the flow matches this walkthrough.

Before You Start

Make sure you meet the basic eligibility checks below. If one of these is missing, the review form won’t show for that order.

Review Eligibility Snapshot

Requirement	Where You See It	Notes
Signed-in Etsy account	Account menu → Purchases & Reviews	Guest buyers can claim the order to an account, then review.
Review window open	After estimated delivery or confirmed delivery	You have 100 days to post feedback once the window opens.
Order eligible	Order card shows star selector	Some orders (like canceled before ship) may not open a review slot.
No open case on the order	Order detail page	Cases can limit editing while under review.
Editing only: no seller reply	Existing review thread	Once a seller replies, editing can be restricted.

Desktop Steps

Go to Your account → Purchases & Reviews.
Find the order, then click the star row to select 1–5.
Write clear, specific comments on quality, sizing, packaging, and shipping time.
Attach photos or a short video if you want to show real-life details.
Click Submit review.

App Steps (iOS/Android)

Tap You → Purchases.
Open the order and choose your star rating.
Add your text. Keep it factual and product-specific.
Upload up to a few images or a short clip if helpful.
Tap Submit.

When The Review Box Appears

The review form opens after the order reaches its estimated arrival date or a confirmed delivery scan. From that starting point, you get a 100-day window to post feedback. If you checked out as a guest, connect the order to an account first, then the option appears in your orders.

Timing Quirks To Know

Digital downloads: The window starts after the listed processing and shipping timeframes pass, even though the file arrives instantly.
Late or no scan: The estimated date triggers the window in the absence of a carrier delivery record.
Claiming a guest order: Use the link in your order email to create or sign in, then the order attaches to your account and becomes reviewable.

How Star Ratings And Media Work

Etsy reviews use a five-star scale. You can add a written comment with that rating, and you may attach photos or video of the item. Media-rich feedback helps other shoppers see color, scale, or texture as it looks at home. Keep shots clear, well-lit, and focused on the product rather than packaging slips or private info.

What Buyers Usually Cover

Item match: Did the product match the description and photos?
Quality: Materials, stitching, finish, or print clarity.
Fit or sizing: For wearables, say your measurements and size ordered.
Shipping: Packaging, protection, and arrival timing versus the estimate.
Service: Message response time, custom requests, or problem-solving.

How To Edit Your Review Later

You can change your text or adjust stars during the same 100-day window. Go back to Purchases & Reviews, open the review, and choose Edit review. Post your updated rating and comment. If the seller has replied in the thread, editing may be limited to keep the conversation stable, and case activity can pause changes.

What You Can Change

Star rating: Move from 3 to 4 after a replacement arrives, or from 5 to 4 if an issue surfaces.
Text body: Clarify measurements, colors, or workmanship observations.
Photos or video: Add media after more use, like a wear-and-wash update.

Troubleshooting: Why The Review Button Isn’t There

Run through these quick checks if you don’t see stars or a text box on the order card.

Common Causes And Fixes

Signed in? Reviews require a registered account; guest orders need to be claimed.
Too early? The window opens on the estimated arrival or the carrier’s delivery date.
Window closed? After 100 days, the form no longer appears.
Order status? Canceled orders or certain exception states may not allow feedback.
Case open? An open dispute can limit editing while the case is active.

Proof-Driven Tips For Helpful Reviews

Write as if a friend asked, “Should I buy this exact item?” Keep your note tight and product-centered. Mention the variant you picked, like size or color, and share one or two specifics that shaped your rating.

Make Your Feedback Actionable

Include the option chosen (size M, nickel chain, matte print, etc.).
List one measured detail where it matters (necklace length measured 18 in, poster arrived 11×14 in).
Describe feel and finish in plain terms buyers relate to.
Add a photo in daylight so colors read true.

Policy Basics Shoppers Ask About

Two rules drive timing and format: the 1–5 star scale with optional media and the 100-day window that starts at arrival or the estimated date. If you checked out as a guest, connect your order to an account, then post feedback. Full buyer rules live in Etsy’s legal section, and the step-by-step review path is documented in the help center. For reference, see the Buyer Policy and the help page on how to post a review.

Editing And Removal Rules By Scenario

Here’s a quick matrix of what is and isn’t possible inside the review window. Use it when you’re deciding whether to update your rating, add photos, or just leave the text as is.

Situation	Can You Edit?	Notes
Within 100 days, no seller reply	Yes	Edit stars, text, and media; submit again to save changes.
Within 100 days, seller replied	Limited	Editing may be restricted to keep the thread consistent.
After 100 days	No	The window closes; the edit button disappears.
Open case on the order	Paused	Changes can be blocked while the case is active.
Want to delete the review entirely	No direct delete	You can edit within the window; removal happens only if it breaks site rules.

Step-By-Step Example You Can Mirror

Let’s say you bought a custom ring. Two weeks pass; the estimated arrival date hits, and the review slot shows. You pick four stars, write two lines on sizing and finish, and add a quick daylight photo. A replacement arrives that fixes sizing. You go back to Purchases & Reviews, open the same order, press Edit review, change to five stars, and add one more sentence about the fix. All done inside the 100-day window.

Best Practices For Sellers Reading This

If you run a shop, clear communication, photo-accurate listings, and prompt fixes set the stage for high ratings. Reviews also feed into badges and buyer trust. Keep an eye on your recent average and respond with calm, fact-based messages. When a buyer posts a fair critique, thank them and solve the issue; many will return to adjust their stars after a fix.

Make Positive Feedback Easier

Ship on time and mark dispatch promptly so the timeline stays accurate.
Set realistic arrival windows that match your carrier and handling time.
Package with protection so the item survives transit intact.
Send a short post-delivery note with care tips and a link to Purchases & Reviews.

Concise Checklist

Sign in to your account; claim a guest order if needed.
Wait until the estimated or confirmed delivery date passes.
Open Purchases & Reviews and pick the right order.
Select 1–5 stars, add a short, specific note, and attach media if helpful.
Submit; revisit within 100 days if you need to tweak your rating.

Method And Source Notes

This how-to reflects the current buyer rules and help articles that spell out the 100-day window, guest-to-account linking for reviews, and the basic posting steps. Screens may shift with app updates, but the core process stays the same: wait for the window, rate, comment, and submit.