On Vrbo, open your Profile or Reviews page to view your traveler rating and host feedback; new reviews publish after a 14-day private period.
Want to read what owners or guests wrote about you? You can, and it’s quick. The exact path changes by role and device. This guide shows every route, where the score lives, and the timing rules so you know when fresh feedback will appear.
See Your Vrbo Reviews On Phone And Desktop
The fastest route changes by role. Use the table below to find the right screen and what you’ll see there.
| Role & Device | Where To Tap Or Click | What You’ll See |
|---|---|---|
| Traveler – App | Menu → Profile → Ratings & Reviews | Your average guest score plus written notes from owners. |
| Traveler – Web | Account → Profile → Reviews | Your profile page with star average and comments from past stays. |
| Owner – App | Menu → Reviews | Feedback on your listing and the list of guests you can rate. |
| Owner – Web | Dashboard → Reviews | Upcoming/past reservations and options to review travelers. |
Step-By-Step For Travelers
On The Mobile App
- Open the app and sign in.
- Tap Menu, then Profile.
- Open Ratings & Reviews to see your average and the most recent comments from hosts.
That panel pulls from trips booked and paid on the platform. If a host left stars but no text, your average still updates even when no public note appears.
On A Computer
- Go to the site and sign in.
- Select your Account, then open Profile.
- Choose the Reviews section to view your score and each comment.
You can’t edit feedback you’ve received. If a comment breaches content rules, contact the help team and request removal. If you’re leaving feedback for a place you stayed, the official traveler steps live here: Submit a property review.
Step-By-Step For Owners
Using The Owner App
- Open the app and sign in.
- Tap Menu → Reviews.
- Browse reviews on your listing and see which guests you can rate after checkout.
On a guest’s checkout day you’ll see a feed card inviting you to rate the stay on overall experience, cleanliness, communication, and house rules. You can also reach the same screen from the reservation.
On The Web Dashboard
- Sign in to your owner account.
- Open Dashboard → Reviews.
- Pick a reservation to read the guest’s comment or to rate the traveler.
The Reviews page for owners confirms that guest star averages show inside your console, while travelers can view their own averages in their profiles.
Rate A Guest: Exact Steps
Owners can rate travelers right from the Reviews area. Here’s the official flow:
- Select your Property.
- Open Reviews.
- Locate the traveler you want to rate.
- In the Action column, pick Rate traveler.
- Choose stars for Overall, Cleanliness, House rules, and Communication.
- Select Save to post your rating.
These steps mirror the platform’s owner help article on rating a guest.
How The Two-Way System Works
Both sides can leave a review when the stay is booked and paid through the site. Reviews stay private for a short window so neither side can tailor a reply to the other’s text. The timeline below spells out the key moments from invite to posting.
| Event | When | What Happens |
|---|---|---|
| Review invite | Checkout day and again by email within 3 days | You’re prompted to write a review from your account. |
| Submission window | Up to 180 days to submit | Either side can write during this period. |
| Private period | 14 days after one side submits | Neither side can see the other’s text until both submit or 14 days pass. |
| Go-live | After both submit or day 14 | Reviews post to the listing and appear in profiles. |
| Edits | After posting | Edits aren’t available; you can request removal if rules were broken. |
| Guest ratings | After booking completes | Owners can view a guest’s average in their console; travelers see their own average in Profile. |
Email And App Alerts You’ll See
The system nudges both sides so reviews don’t fall through the cracks. On checkout day, owners see a card in the account feed inviting them to rate the traveler. If nothing is posted, an email reminder goes out within three days. Once either side submits, a 14-day clock starts. During that time the other side can still post, but no one can read the other’s text. When both are in—or when day 14 hits—the reviews go public.
Why Your Review Might Not Show Yet
There are a few common reasons: the other party hasn’t posted yet and the blind period is still running; the stay wasn’t paid through the site; or the review tripped moderation for flagged terms. If it’s the first case, give it a little time. If the booking took place off-platform, the system won’t create the usual review flow. If you believe moderation caught your text in error, rewrite in neutral terms and resubmit.
What Others Can See
Traveler averages are private to the traveler and the owner they’re interacting with. Other travelers can’t see your score. Owner responses to traveler comments show on the listing, so short, factual replies help future readers understand context without drama.
Write Helpful Property Reviews As A Traveler
Good reviews help the next person pick the right place and help owners fix small snags. Stick to facts: check-in, cleanliness, accuracy of the listing, location access, and noise. Share one or two details the photos don’t show, like “bedroom 2 gets morning light” or “driveway fits a midsize SUV.” Avoid private info and never post a phone number or email. The platform’s content guidelines draw a clear line on what is allowed and what is not.
Respond To Reviews The Right Way
Owners can post one public reply under each traveler review. Use that spot to show action: thank the guest, name the fix, and invite them back. There’s an official article with tactics for handling a sharp comment: respond to a negative review. Keep names and reservation numbers out of public replies.
Ask For Feedback Without Pressure
A short message helps boost response rates. Send it through the platform the morning after checkout: “Thanks again for staying—if you have a minute, a review helps future guests. Here’s the link in your account.” Never offer gifts or discounts in exchange for reviews; the extortion policy bans quid-pro-quo and threats on both sides.
Stay Safe While You Manage Reviews
Keep all messaging and payments on the platform. That keeps records in one place and keeps you eligible for protections like the platform’s secure payment tools and the Book with Confidence Guarantee. Ignore any push to move to bank transfer, gift cards, or third-party apps.
Mini Checklist You Can Save
Travelers
- App: Menu → Profile → Ratings & Reviews.
- Web: Account → Profile → Reviews.
- Write your property review from Trips or the email link.
- Expect posting after both sides submit or day 14.
Owners
- App: Menu → Reviews.
- Web: Dashboard → Reviews.
- Rate guests from the feed card or reservation.
- Request removal only for rule breaches; otherwise, post a calm reply.
If You Manage Multiple Listings
Open the correct property before you check Reviews. Filters help, but the safest way is to open the reservation first, then jump to Reviews from there. Co-managers with the right permissions can read and respond as well; if you don’t see the Reviews tab, ask the primary account holder to verify your access.
Light House Rules For Better Reviews
Clear rules make happier stays. Keep it short and visible: quiet hours, parking, pets, trash, and check-out. Owners can place rules in the house manual and send a reminder message on arrival day. Travelers should read the manual on check-in and ask before moving furniture or hosting extra visitors.
Where Reviews Show Up
Property reviews appear on the listing and influence booking decisions. Traveler averages show in the traveler’s profile and inside owner conversations when a new inquiry comes in. That makes steady, fair behavior matter trip after trip.
What Each Star Tells Readers
Stars are a quick signal. A long run of fives usually means the place matches its listing and messages get answered fast. Fours often read like a good stay with one or two rough spots that were fixed or easy to live with. Threes and twos point to gaps that need work. Read the text, not just the number—the details explain whether an issue was a one-off or a pattern.
Make Disputes Easier To Review
Sometimes a review crosses the line. The fastest way to make your case is to show receipts: date-stamped messages in the platform inbox, photos from check-in, and notes from your cleaner or the front desk. Keep your request short and tie it to a rule, such as private info, abuse, or a stay that never took place. If you win removal, don’t repost the same thread in a new reply—move on and keep gathering fresh five-star stays.
Ask Better Questions Before You Book
Travelers can raise their odds of a smooth stay by asking three things up front: parking details, heat and A/C, and noise. Owners can pre-answer those in the listing and welcome message. Fewer surprises means fewer mixed comments later.
Final Notes
Finding your feedback on Vrbo boils down to two places: Profile for travelers and Reviews for owners. Learn the timeline, keep messages polite, and stay on the platform for payments and problem solving. Do that, and your track record will keep improving with each stay.