Your Airbnb reviews sit under Profile > Reviews, with filters for About You and By You on web and in the app.
Wondering where your Airbnb feedback lives and how to pull it up? This guide shows the paths on desktop and phone, what each tab means, and how the posting window works. You’ll learn how to reply, what’s public, and what to do if a review is missing.
Where Your Feedback Lives
Airbnb keeps two buckets for every account: reviews about you and reviews you wrote. Both sit on your profile. On the website, you’ll reach them from the account menu. On iPhone and Android, the same options appear in the profile tab.
| Platform | Path | You’ll See |
|---|---|---|
| Desktop | Profile > Reviews > About You / By You | All guest or host feedback tied to your stays or reservations |
| iOS App | Profile tab > Reviews | Tabs for About You and By You with filters by stay |
| Android App | Profile tab > Reviews | The same views as iOS, including reply actions where allowed |
See Your Airbnb Reviews On Web And App
Desktop Steps
- Log in on airbnb.com.
- Click your avatar, then pick Profile.
- Open Reviews.
- Choose About You to see what hosts or guests wrote about you, or select By You for the feedback you posted.
- Pick a stay to expand details and read the full text.
Phone Steps (iOS And Android)
- Open the Airbnb app and sign in.
- Tap the profile icon at the bottom.
- Choose Reviews, then switch between About You and By You.
- Tap a stay card to view the full review.
If you want Airbnb’s official walk-through, check the Help Center article Find your reviews and keep it handy in a bookmark. It lists both paths and tabs you’ll see.
Pro Tips For Finding Old Stays
- Use the stay filter to jump to a month or a city when your list gets long.
- Open your Trips history and tap through to the related review if the profile list feels crowded.
Host View Versus Guest View
Hosts see public text, star ratings by category, and any private notes from guests. Guests see the host’s public text and private notes sent to them. The reply action appears for the side that received feedback. If you don’t see a reply button, you’re likely viewing a review you wrote, not one about you.
How The Posting Window Works
Airbnb uses a double-blind window to keep reviews fair. Both sides have 14 days after checkout to write feedback. Reviews appear only after both sides post or when the window closes. During that period, you won’t see what the other party wrote.
That timing also explains delays. If you checked out yesterday, nothing new will show yet. Once both parties submit or the 14 days pass, the text and star ratings appear under the correct stay.
Find The Reviews You Wrote
The By You tab holds feedback you left for hosts or guests. It’s handy when you need to recall details of a past stay, confirm star ratings, or reuse wording you liked. Use the stay filter to jump to a specific trip, then open the item to read the full text.
Reply To Feedback Publicly
You can post a public response on your listing page or profile where the original note appears. Keep replies short, factual, and friendly. Thank guests for praise, own small misses, and explain fixes in one or two lines. Avoid naming disputes; invite a message if extra context is needed.
Simple Reply Template
“Thanks for staying, [Name]. We’re glad the check-in was smooth. We’ve already swapped the kettle you flagged. Safe travels.”
Fix Missing Or Hard-To-Find Notes
Nothing New After A Recent Stay
If the checkout date was within the last two weeks, the review period may still be open. Wait for the window to end or for both sides to submit. The post will then appear in your views.
You Skipped Writing A Review
Your past guest or host note will still publish when the 14-day window closes. Your side stays blank for that stay, yet the other side shows publicly.
Canceled Or No-Show Trips
Only completed stays receive standard reviews. If a trip never took place, you won’t see a review tied to that reservation.
Multiple Accounts Or Typos
Check that you’re signed into the right account and name spelling. If you have more than one profile, feedback sits under the account that held the reservation.
App Cache Oddities
On phones, pull to refresh, then force-quit and reopen. If the list still looks off, sign out and back in. As a final pass, try the desktop view; it often updates first.
When A Review Can Be Removed
Airbnb does not delete posts on request just because you disagree. It will step in if a note breaks policy—things like hate speech, irrelevant rants, doxxing, or quid-pro-quo threats. Use the report flow on the review to start a removal request and attach proof, such as message threads or time-stamped photos. Read the official Reviews Policy to see what qualifies.
If the decision says the post stays, you can still post a measured reply that addresses the facts, mentions fixes, and sets expectations for future guests or hosts.
What’s Public And What’s Private
Public reviews show on listing pages and profiles once published. Private notes go only to the other party. Star ratings feed into listing quality and guest history, and those metrics can influence search and booking decisions. Keep language clear and specific so future readers grasp what happened without extra back-and-forth.
Review Timing And Visibility Cheatsheet
| Stage | What You Can Do | Who Can See |
|---|---|---|
| During 14-day window | Write or edit your review draft | Nobody sees the other side’s text yet |
| After both submit | Read, reply, or report | Public on listing/profile |
| After 14 days with one side silent | Silent side can’t post; the submitted one goes live | Public on listing/profile |
Polished Profile Habits That Help
Review pages work best when your profile is tidy. Add a friendly photo, fill the bio, and verify identity steps. Clear house rules and accurate listing details reduce friction that often spawns tough comments. Fast replies, quick fixes, and fair resolutions tend to attract better feedback over time.
Fast Troubleshooting List
- Open Profile > Reviews on web and app; switch between About You and By You.
- Check the checkout date; if it’s within two weeks, the window may still be open.
- Use a desktop browser if the app view looks stale.
- Sign out and back in; clear app cache if needed.
- Scan for duplicate accounts or a misspelled profile name.
- Reply or report with evidence if a note breaks policy.
Concise Answers To Common What-Ifs
Can I Hide A So-So Review?
No. You can’t hide reviews you just don’t like. You can reply or request removal only when the content breaks policy.
Can I Edit My Review After Posting?
You can edit while the window is open and your note is still a draft. After publishing, edits aren’t available.
Where Do Private Notes Live?
They’re attached to the same stay card and visible only to the other side. They never appear on the public page.
Build A Simple Review Routine
Set a short window after checkout to write fair, specific notes. When you receive feedback, scan it the same day, post a brief reply when it helps, and file a report only when policy issues appear. This steady rhythm keeps your profile tidy and makes it easy for future guests or hosts to see what staying with you is like.
Sources: Airbnb Help Center guides on finding your reviews and the reviews policy.