You can view Uber rider feedback through your star rating and ratings breakdown in the app’s Privacy Center; individual trip reviews aren’t shown.
Want to peek at how drivers rate you and what that number means? You can check it in a minute. The app shows your average star score and a breakdown of how many 1–5 star ratings you’ve received. Text notes from drivers aren’t surfaced to riders, and single-trip scores stay anonymous. Below, you’ll find quick paths to view it on iPhone, Android, and the web, plus tips to read the data and raise your score without guesswork.
Quick Steps To Check Your Rating
These steps work in most regions. Menu names can vary a bit by build, so use the table right after for alternates.
- Open the Uber app and tap your profile picture or the menu icon.
- Look under your name; your current star rating appears there.
- For a detailed breakdown, go to Settings → Privacy → Privacy Center → See Summary → View My Ratings.
- On the web, sign in and open the Privacy Center to view the same breakdown.
Where That Data Comes From
After each trip, both sides can rate 1 to 5 stars. Ratings roll up into an average that hides individual trips. The breakdown simply totals how many 1, 2, 3, 4, and 5 star marks you’ve received across eligible trips.
Paths And What You’ll See (iOS, Android, Web)
This cheat sheet lists the common menus and the screen you’ll land on.
| Platform | Path | What You See |
|---|---|---|
| iOS | Profile icon → Settings → Privacy → Privacy Center → See Summary → View My Ratings | Average star score and the count of each 1–5 star rating |
| Android | Menu or profile → Settings → Privacy → Privacy Center → See Summary → View My Ratings | Same breakdown plus quick links to data controls |
| Web | Sign in → Privacy Center | Ratings breakdown and other account data |
See Your Uber Rating And Feedback — Rider Guide
Think of your score as a running report card based on trips where a driver left a rating. You’ll see a single number with one decimal place on your profile screen. Tap through to the Privacy Center to reveal the distribution of 1–5 star marks across your trips. Neither side can match a star to a specific ride, which protects privacy and avoids awkward moments.
For confirmation, Uber’s own Rating FAQs state that scores are averages and single-trip ratings aren’t shown. The ratings breakdown arrived through the Privacy Center update announced in the company’s news post, A Peek Into Your Rating.
What You Can And Can’t See
- You can see your average star score and how many 1–5 star ratings you’ve received.
- You won’t see which driver rated you, which trip it was, or any private notes.
- You may see compliments or badges drivers sent, like “Clean and Tidy” or “Great Rider.”
Can Drivers See Your Score Before Pickup?
Yes. Drivers view a rider’s average star score when a request comes in. The number helps set expectations and is one of many signals a driver uses when deciding whether to accept.
Step-By-Step On The Web
Prefer a laptop? Log in at the company site, open the Privacy Center, and follow the prompts to explore your data. The ratings page sits inside that hub. You’ll see the same 1–5 star counts along with controls to download or manage data across the account.
If You Use A Business Or Family Profile
Many riders switch profiles for work trips or to share payments with family. Your score sits on the account level, not the payment profile. If the number looks off, double-check that you’re signed in to the right account email. Switching between a personal and a business profile won’t create a second rating; it only changes how rides are billed.
How Drivers View Rider Feedback
If you drive with the platform, you can check feedback about passengers inside the Driver app. You’ll see your own driver rating, written compliments from riders, and quality badges riders send. For riders, that’s a hint: the compliments you submit can carry weight, and thoughtful notes help great drivers stand out.
- Open the Driver app and tap your profile photo.
- Tap your rating to open recent compliments and badges.
- Tap Account → Privacy to reach the Privacy Center for your own data summary.
Ratings stay anonymous on both sides, as described in the company’s How Ratings Work page.
What The Numbers Mean
A 4.8–5.0 range signals smooth trips across a strong sample. A dip near 4.6 hints at occasional friction: late shows, messy pickups, slamming doors, or loud calls. One rough ride won’t tank a long history because the score is an average. The distribution in the Privacy Center points to trends. Lots of 5s with a sprinkle of 1s can suggest a one-off mismatch or a single issue that bothered someone. A long tail of 4s may mean your habits are steady but miss small courtesies that drivers value.
Read The Breakdown Like A Pro
- Many 5s, some 4s: Dial in small touches: clean entry, quick buckle up, clear directions.
- Some 3s or 2s: Fix common triggers: food smells, calls on speaker, doors flung open, long waits.
- More 1s than you expect: Check recent trips for late pickups, no-shows, or address mix-ups.
Raise Your Score Without Guesswork
Riders can’t message drivers for an explanation, so focus on courtesies that drivers mention again and again. These tips are small, fast, and proven.
Before The Car Arrives
- Set your pickup pin where you’ll meet the car, not inside a building or across the street.
- Be outside or in the lobby when the app shows the car is close.
- Travel light; spills and bulky gear stress the ride and slow loading.
During The Ride
- Say hello, confirm the destination, and buckle up.
- Keep calls short and at a normal volume.
- Ask before adjusting climate, seat position, or music.
- Close doors gently, leave no trash, and thank the driver.
After The Ride
- Leave a fair rating right away; compliments help the best drivers shine.
- Tip when service feels above the norm.
- If something went wrong, open the receipt and use Help to report issues.
Etiquette For Edge Cases
Airport Pickups
Follow the airport signs to the correct pickup zone. Share your terminal number in the notes when the area is crowded. Walk to the driver’s side that faces the curb so doors don’t swing into traffic.
Group Rides
Let friends know the score matters. Keep voices down at night. If someone brings food, seal it tight. One rider’s mess becomes the group’s rating.
Pets And Car Seats
Service animals ride anytime. For pets and kids, read local rules inside the Help center. Bring a blanket or seat cover for furry friends, and install child seats quickly to keep the pickup flowing.
Troubleshooting: Rating Or Breakdown Not Showing
If the app looks different or you don’t see the breakdown, try these fixes. Most issues come down to login, app version, or region settings.
| Symptom | Likely Cause | Fix |
|---|---|---|
| No rating on profile | Logged into a business profile or a new account | Switch to your personal profile; check you’re signed in to the right email |
| No breakdown in Privacy Center | Old app build or staged rollout | Update the app, then revisit Privacy Center and tap See Summary |
| Breakdown looks empty | Few rated trips | Give it time; the app shows the distribution once enough trips are rated |
| Menu names don’t match | Localized labels | Use the Help search to find “rating” pages; paths vary slightly |
| Web view asks to log in | Expired session | Log out and in, clear the browser cache, or try a private window |
Privacy And Safety Notes
Drivers don’t see your last name or phone number, and contact details are masked when you call or text through the app. Pickup details shown to drivers are limited before acceptance and trimmed after trips. That setup keeps riders safe while still letting both sides leave feedback. Read the rider privacy page for the full list of protections: privacy protection for riders.
Data Controls Inside Privacy Center
The Privacy Center is more than a ratings page. You can review past trip information, payment details, and other data tied to your account. You can also make choices about downloads and marketing settings. The ratings breakdown lives there so you can see context in one place while keeping personal trip details shielded from drivers and other riders.
Myths And Facts About Rider Scores
Myth: One Bad Ride Wrecks My Score
Reality: Ratings are averages. A single low mark has a tiny effect when you have many trips. Patterns move the needle, not one odd ride.
Myth: I Should Argue For A Better Score
Reality: Messages to drivers won’t change ratings. Put energy into smoother pickups and neat exits. That’s what lifts the trend.
Myth: Tips Raise The Number
Reality: Tips don’t change the star average. They still show appreciation and can ease tension after a tough route.
Pro Tips For A Cleaner Profile
Tidy Account Details
- Add a clear profile photo and make sure your name matches your payment method.
- Keep one primary payment on file to avoid failed charges.
- Remove expired cards and old promos that can block checkout.
Use Pickups That Work For Drivers
- Pick a safe curb with room to stop.
- Share landmarks in the notes field when the address is tricky.
- Send a short text if you’re hard to spot.
What You Can Learn From Compliments
Compliments roll in when a driver taps quick tags after rating the trip. Check which ones you get most. “Polite,” “Great Rider,” and “Clean and Tidy” show that basic courtesies are landing well. If you never see those, try the habits in the tips above for a week and check again.
FAQ-Level Clarity Without The FAQ Section
Can You See Written Reviews About You?
No. Riders don’t get a feed of written notes about them. You’ll see your star average and the count of each rating value. That’s it.
Can You Remove A Bad Rating?
You can’t delete ratings you don’t like. If a trip had a clear issue, open the receipt and use Help to report the problem. Support can review and take action when the rules allow.
Do Drivers See My Photo And Full Name?
They don’t see your last name, your phone number, or the rating you give them. Contact is masked in the app to protect both sides.
Quick Recap
You can see your rider feedback in two places: the star score under your name, and the full breakdown inside the Privacy Center. You won’t see which trip led to which star. Use the distribution to spot patterns, follow the simple habits above, and your score will trend up over time.