Open your Airbnb profile or Host dashboard, then tap Reviews to see feedback you received and wrote.
Want a clean way to view every rating and comment tied to your stays? This guide shows the exact taps and clicks to find guest feedback, host feedback, and the notes you left for others. You’ll also learn where private feedback lives, what’s public, and quick fixes when something seems missing.
Ways To View Your Airbnb Reviews (Mobile And Desktop)
The paths are slightly different on phone and web. Use the quick map below, then follow the steps that match your role.
| Role | Path On App | Path On Web |
|---|---|---|
| Guest | Profile > Reviews > Reviews About You | Profile > Reviews > Reviews About You |
| Host | Menu > Profile > Reviews (from Guests) | Profile > Reviews > From Guests |
| Reviews You Wrote | Open a past trip > Your Review (limited) | Profile > Reviews > Reviews By You |
Step-By-Step For Guests
On The Mobile App
1) Open the app. 2) Tap your profile photo. 3) Tap Reviews. 4) Open Reviews about you to see what hosts wrote. You can scroll through past stays and open any review to read the full text.
On A Computer
1) Go to the site and sign in. 2) Click your profile photo. 3) Click Profile > Reviews. 4) Choose Reviews about you. This page lists every published review tied to your account. The Help Center describes this path directly in its “Find your reviews as a guest or host” article, which you can read here: Find your reviews.
See Reviews You Wrote
On desktop, open Profile > Reviews > Reviews by you. The Help Center notes that this view is desktop-only for a full list, while the app shows limited views inside each past trip. That tip is handy when you need to grab a link or copy text you wrote for a host.
Step-By-Step For Hosts
On The Mobile App
1) Open the app. 2) Tap your profile photo or the menu. 3) Tap Profile > Reviews. 4) Open From guests to read what travelers said about you and your place.
On A Computer
1) Sign in on the web. 2) Click your profile photo. 3) Click Profile > Reviews. 4) Choose From guests. For the full wording from Airbnb, see the official Help page linked above.
Find Reviews You Wrote For Guests
Open Profile > Reviews > Reviews by you on desktop. You can scan your tone across stays, copy text for templates, or spot patterns that need tweaks during check-out.
What’s Public, What’s Private
Two types of feedback appear after a stay: the public review and the private note. The public review sits on profiles and listing pages. The private note goes only to the other party. If you can’t find a private note on the app, open the web view and check the same stay’s review thread; hosts often find those notes there.
Public reviews follow platform rules. Airbnb’s policy outlines what’s allowed and what can be reported. Read the scope here: Airbnb’s Reviews Policy.
Timing Rules That Affect Visibility
Reviews don’t post instantly during the 14-day window. Both sides can write one after check-out. The system posts both together when each side submits, or it publishes a single review when the window ends. If you checked a day after leaving and saw nothing, the other side may still be writing. Check again later or wait until the 14 days pass.
Use Your Reviews To Improve Your Next Stay
Guest comments often mention communication, check-in, cleanliness, and accuracy. Scan a handful of recent stays and write down quick tweaks. Keep the changes small and steady. Hosts can tighten listing copy, adjust house rules, or add a simple guide card that answers the most common questions.
Spot Trends Fast
Pick a date range, say the last six months. Note repeat themes across stays. If the same item crops up, fix that item first. If a single review feels off, weigh it against the rest before taking action.
Troubleshooting When A Review Seems Missing
Use the checklist below to narrow the cause and the fix.
| Symptom | Likely Cause | Quick Fix |
|---|---|---|
| No review on day one | Within 14-day window | Wait until both submit or the window ends |
| Can’t find “Reviews by you” | Using mobile app | Open desktop web: Profile > Reviews > Reviews By You |
| Review missing from profile | Used a different account | Check for a second login or merged accounts |
| Private note hard to find | Hidden in trip thread | Open the stay’s message thread on web |
| Text breaks or looks odd | Format quirks | Open the web view and copy again |
| Review removed | Policy violation | See Reviews Policy page and follow report steps |
Step-By-Step: Share Or Download A Review
Need to send proof of your hosting track record or a guest reference? Open the review on desktop, then copy the page link from your browser. Paste it into email or chat. For a quick PDF, print the page from your browser and save as PDF. Keep any private details out of public posts.
Where Reviews Appear Across Airbnb
On Your Public Profile
Both roles have a public profile page. Reviews about you show there. Guests see host feedback, and hosts see guest feedback. Potential hosts or guests can read this page before accepting a request.
On A Listing Page
Host reviews also roll up on each listing page under the Reviews section. That section includes the overall score and category scores like cleanliness and communication. If you manage multiple places, each place builds its own set of reviews.
Write Better Reviews In Less Time
A clear, fair review helps everyone. Keep these quick prompts handy so you don’t stare at a blank box after check-out.
Prompts You Can Reuse
- Communication: Was messaging quick and clear?
- Arrival: Did the handoff and entry go to plan?
- Space Care: Was the place left tidy with trash handled?
- Rules: Were house rules followed without reminders?
- Would You Host/Stay Again: Yes/No with one short reason.
Tone That Lands Well
Stick to facts from the stay. Avoid guesses about motives. Keep sentences short. Praise with specifics. If you had an issue, write what happened and what you did to solve it. Close with a calm line that sets expectations for the next visit.
Find Feedback For A Single Stay
Need notes from one booking? Open Trips on the app, switch to Past, choose the reservation, then scroll to the review area. On web, open Trips, pick the same past reservation, and open the review thread. This view shows both public text and any private note tied to that stay.
See Your Star Ratings At A Glance
Hosts see an overall score and category scores such as cleanliness and communication. If the score dips, scan the five most recent stays, fix one recurring gripe, and watch the next few bookings to confirm the change worked.
Tips That Boost Review Quality
No perks, discounts, or pressure around reviews. Keep invites neutral. After check-out, send a short thank-you and one link. Solve issues inside the message thread so the final notes reflect the fix.
- Set expectations: Wi-Fi, parking, and quiet hours in the listing and house guide.
- Make arrival smooth: Door code and parking map in one message the day before.
- Offer a clear check-out list: Trash, dishes, and keys in three bullets.
Privacy, App Vs. Web, And Quick Sharing
Public reviews live on your profile and listing pages; private notes stay between the two parties. The app is fast for a peek, but desktop gives the complete Reviews by you list and easier copying. To share a review, open it on desktop and copy the page link; for a PDF, print the page and save it.
When To Contact Support
Reach out if a review is missing after the 14-day window, if you suspect an account mix-up, or if content breaks policy. Collect links, the reservation code, dates, and a short description before you contact support. Clear details speed things up.
Review Etiquette That Keeps Stays Smooth
Write calm, factual notes based on the stay. Praise with specifics. If a problem came up, explain what happened and how it was handled. Keep names and personal details out of public replies. Small, steady fixes raise the tone of feedback across time.