On Vrbo, open your account, go to Trips or Profile, then Reviews to view your host review and ratings.
Your rating and written feedback shape how owners view you on the platform. Finding that feedback takes just a minute once you know where the Reviews hub lives. This guide shows the exact taps and clicks on web and app, what each review status means, and how the 14-day window and posting rules work today. You’ll also find quick fixes if a review seems missing.
Where To Find Your Host Feedback On Vrbo (Web & App)
Start from a signed-in account. The Reviews area lives in the account menu for travelers and in the owner dashboard for hosts. Use these paths.
| Platform | Path | What You See |
|---|---|---|
| Web (Traveler) | Profile > Reviews or Trips > Past Trips > Reviews | Reviews you’ve written and any ratings that owners left about you. |
| Web (Owner) | Owner Dashboard > Reviews | All guest reviews on your listings plus your ability to rate travelers. |
| iOS/Android (Traveler) | App Menu > Account/Profile > Reviews | Your traveler rating and the text that hosts posted. |
| iOS/Android (Owner) | Owner App > Menu > Reviews | Full list of property reviews and traveler ratings in one place. |
Vrbo documents the Reviews page as the central spot for upcoming and past reservations and the place where owners rate guests. See the official article on the Reviews page for that layout and wording.
Step-By-Step: View Your Rating And Host Comments
On A Computer
- Go to Vrbo.com and sign in.
- Select your name or avatar at the top right.
- Choose Profile, then Reviews. If you don’t see it, open Trips, pick a past stay, and select Reviews.
- Open any entry to read the host’s text and star rating tied to that trip.
On The Mobile App (Traveler)
- Open the app and sign in.
- Tap Account or your avatar.
- Tap Reviews. Scroll to find the stay and host feedback.
On The Owner App (For Hosts Checking Traveler Ratings)
- Open the Owner App.
- Tap Menu > Reviews.
- Filter by listing or traveler to locate the item you need.
Your account overview confirms that past trips and reviews live inside your account features. Vrbo states this on its help page about traveler accounts.
What Each Review Status Means
Every entry shows a status. Here’s plain language for each label you may see and what action you can take.
Posted
The host’s text and stars are live and visible on your profile and in the trip record. You can’t edit a host’s words, but you can respond politely on the listing thread if needed.
Pending
The review exists in the system but is not live yet. This can happen during the blind period or while checks run for policy compliance.
Blind Period (Up To 14 Days)
Vrbo uses a double-blind process. Neither side sees the other’s feedback until both submit or the window closes. The policy page on property review requirements explains the 14-day timing and notifications.
Expired
The window closed without your side posting. If the other side posted, their review can still publish after the window ends. You can’t add a new review to that stay once expired.
Screens Look Different? Try These Fixes
- Check both the web and the app. Labels vary slightly across platforms.
- Open the trip card for that stay. The Reviews link often lives inside the past trip details.
- Sign out and back in, then relaunch the app. Cached sessions can hide new items.
- Update the app from the App Store or Play Store to get the current menu.
- Switch networks. Some content loads only on a stable connection.
Why Your Review Might Not Appear
Missing feedback usually traces to timing or policy. Run through this checklist.
The 14-Day Window Hasn’t Ended
During the blind period, you won’t see the other side’s words until both submit or the timer ends. Watch your email for a notice that the window is closing.
Your Stay Doesn’t Meet Posting Rules
Reviews tie to completed stays or clear attempts to stay, booked through the site. If a booking was canceled far ahead of check-in, there’s nothing to post. The rules page lists eligibility items like age, booking source, and stay timing.
Content Didn’t Pass The Guidelines
Reviews that include insults, threats, or off-platform payment disputes can be held or removed. Keep replies factual and calm. Vrbo publishes public content standards on its help center.
You Used A Different Account
If you booked with one email but you’re signed in with another, your Reviews tab won’t show that trip. Sign into the same profile used at checkout.
How To Read And Respond Like A Pro
Polished replies show you value clear communication. Here’s a smart approach that stays within platform rules.
Read The Details
Scan for specifics tied to check-in, cleanliness, communication, and house rules. Note any requests that you can meet next time.
Respond With Facts
Thank the host for time spent writing. Address each point with dates or steps you took. Offer a fix for anything you can change. Keep it under a few lines so readers see the gist at a glance.
Take Conversations Off The Public Thread Only After You Reply
Post a short public reply first so future owners see context. Then move to the platform inbox to share booking details, timestamps, or receipts as needed.
Make The Most Of Your Traveler Rating
A strong record helps secure fast approvals and flexible terms. Small habits build that record over time.
- Arrive on time. Send a quick message if plans shift.
- Follow house rules and leave the place tidy.
- Report issues through the platform so there’s a clear log.
- Post balanced feedback within a day or two of checkout.
- Use the app to track messages and keep everything in one thread.
Rules That Govern Posting And Timing
Here are the core review rules travelers ask about most, in plain language.
| Status Or Rule | Meaning | Action |
|---|---|---|
| Eligibility | Reviews attach to completed or attempted stays booked on the platform. | Book and pay on the site for reviews to count. |
| Double-Blind Window | Up to 14 days where each side submits without seeing the other. | Write your review promptly and watch for the email reminder. |
| Moderation | Content is screened for policy issues and may be held or removed. | Stick to facts. Skip insults and threats. |
| Edits | Live reviews usually can’t be changed by the other side. | Post a calm public reply if you need to clarify. |
The help article on review requirements outlines eligibility and the blind period. The owner-side Reviews page describes where owners post and view ratings.
Quick Troubleshooting Path
Still can’t see a past stay’s feedback? Work through these steps in order.
- Open the past trip and look for a Reviews link inside that trip card.
- Check your email for a blind-period notice or a posting confirmation.
- Try a different device or browser, then clear cache and cookies.
- Confirm you used the same email to sign in as the one on the booking receipt.
- Contact the help center with the reservation number if the item never shows.
Short Answers To Common Questions
Can I See A Host’s Words Before I Post My Own?
No. During the blind window, each side writes without seeing the other. The system publishes both once both submit or when time runs out.
Can I Ask For A Removal?
If the text includes hate speech, threats, or personal info, use the report option. Policy teams can remove items that break published rules. For value judgments that you disagree with, post a short factual reply.
Can I Change A Host’s Text?
No. You can’t edit another person’s review. The best tool you have is a clear reply and better habits on the next stay.
Bottom Line For Finding Your Review
The Reviews tab is the hub. From there you can read host feedback tied to each trip, post your own view of the stay, and reply when needed. Use the paths above and watch the 14-day timer. If screens don’t match, check the owner help page and the traveler account overview in the links above.
Traveler Rating Versus Property Reviews
Two items show up in the Reviews area. One is the property review that you, as a guest, write about the stay. The other is the traveler rating that an owner leaves about you. The first lives on the listing and trip thread. The second attaches to your profile and helps owners decide whether to accept instant bookings or ask extra questions.
Pro Tips For Clean Reviews
- Stick to facts tied to the reservation. Dates, times, and message history help readers trust the record.
- Keep private contact details out of public replies. Use the platform inbox for phone numbers or codes.
- If something went wrong, explain what you did in the moment to fix it.
- If you receive praise, thank the owner by name and mention one detail you enjoyed.
Privacy And Safety Notes
Never move payment or messaging off the site. Keep all changes, questions, and issue reports inside the platform so staff can see the context if anything needs a formal review.
If you believe a review includes false claims that break policy, gather the reservation number and message log. Use the report link near the review to send that packet.
Turn on two-factor authentication, avoid reused passwords, and verify the site address before signing in. Small steps like these keep your profile and past reviews secure at all times and stay safe.