On Facebook, open the business Page, tap Reviews, choose Recommend or Not, add details, and post your feedback.
You want to leave feedback that actually helps someone pick a shop, cafe, or service. This guide gives clear steps for phone and desktop, explains how the rating system works, and shares tips that keep your voice helpful and fair.
How To Leave A Review On A Facebook Page
The flow is similar across devices. The table below shows the quick path; detailed steps follow. If you don’t see a Reviews tab, the Page may have the feature turned off, or your region and age settings may hide it.
| Where | Path | What You Can Add |
|---|---|---|
| iPhone | Page > Reviews > Recommend/Not > Write feedback > Post | Text, photos, tags |
| Android | Page > Reviews > Recommend/Not > Write feedback > Post | Text, photos, tags |
| Desktop | Page left menu > Reviews > Yes/No > Share details > Post | Text, photos, tags |
Step-By-Step On Each Device
iPhone Steps
- Open Facebook and search for the business Page.
- Under the cover photo, tap Reviews.
- Choose Recommend or Do not recommend.
- Write a short story about your visit. Add photos if they help.
- Add tags such as “takeout,” “friendly staff,” or “fast service.”
- Tap Post. Your friends may see it in their feed.
Android Steps
- Search for the Page, then open it.
- Tap Reviews under Details.
- Pick Recommend or Do not recommend.
- Type feedback in clear, short lines. Add a picture if it clarifies.
- Select helpful tags that match your experience.
- Hit Post.
Desktop Steps
- Log in on a browser and open the business Page.
- In the left menu, click Reviews.
- Click Yes to recommend or No if you would not.
- Write details: what you bought, staff care, timing, and price clarity.
- Attach photos from your visit if they add proof.
- Click Post.
What Counts As A Review On Facebook
Facebook uses a Recommend/Not system. Your post can include text, photos, and tags that describe your visit. That feedback rolls into a Page’s public score and the count shown on the Reviews tab. Pages that switch the feature on may also show a rating once there are enough entries.
For policy details and the mechanics behind the public score, see the official page on how the review count and recommendation score are determined. For the action flow on phones, the Help Center page titled recommend a business on Facebook explains the taps you’ll see.
Tips That Make Your Feedback Useful
Be Specific About The Service
Share what you asked for and what you got. Name the product or service, the time window, and any staff names if you wish. This helps readers match your case to theirs.
Explain The Why Behind Your Choice
If you would or would not return, say why. Mention speed, quality, price fairness, parking, wait lines, or how problems were handled. Short, concrete notes beat vague cheerleading or venting.
Add Proof Without Oversharing
One photo of the final work or the meal on the table can help others. Avoid faces of people who didn’t agree to be shown. Skip receipts with personal data.
Use Tags To Surface Details
Tags make your post searchable. Pick a few that fit: “kid-friendly,” “wheelchair access,” “quiet,” or “late hours.” Don’t stuff a long string of tags.
Keep It Fair And Compliant
Aim for a steady tone. Avoid hate speech, threats, or claims you can’t back up. If staff tried to fix a problem, mention that balance. Readers trust clear stories over one-line praise or rants.
Why You Sometimes Can’t Find The Reviews Tab
Some Pages switch the feature off in Templates and Tabs. Others use a Page type that hides the tab. Region and age settings can also limit what you see. Try a browser refresh, switch from the app to desktop, or check a friend’s device. If it still doesn’t appear, the business may not use reviews.
What Happens After You Post
Your recommendation may boost a Page’s public score once the Page has enough entries. Friends can like or comment on your post. The Page owner can reply to thank you or to fix a problem. If you want to change your view later, open your profile’s Activity Log and edit or delete the entry.
Editing Or Deleting Your Feedback
You can update your text, add a photo, or delete the post. Open your profile, go to Activity Log, then Interactions, then Reviews. Find the entry and edit or remove it. If you only want a smaller audience, change the privacy setting on that post.
Writing That Stays Within Facebook Rules
Posts follow the same ground rules as other content on the site. Don’t include slurs, threats, or private data. Skip claims that can’t be proven. If you see spam or a fake story, use the three-dot menu on that post to report it for review by the platform’s team.
Privacy And Visibility Controls
Your post uses your account name. Friends and Page visitors can often see it. If you prefer a smaller audience, check the privacy options in your profile and the post controls on mobile. You can edit or remove your entry later from your Activity Log.
Common Mistakes To Avoid
- Posting while upset. Draft, pause, and reread before you hit Post.
- Copying the same text to many Pages. Personal, first-hand notes carry more weight.
- Adding private data, like order IDs or phone numbers. Keep it safe.
- Tag stuffing or emoji spam that hurts readability.
- Using only the Recommend toggle without context.
Marketplace Ratings Versus Page Reviews
Buyer and seller ratings in Marketplace live in a separate area. Those scores reflect trade activity, not service at a storefront or office. When you share feedback about a shop or service company, use the Reviews tab on the business Page so shoppers can find it later.
Table Of Troubleshooting Fixes
| Issue | Likely Cause | Quick Fix |
|---|---|---|
| No Reviews tab | Feature off or Page type hides it | Check desktop; feature may be off |
| Can’t post | Age/region limits or app cache | Update app; try browser |
| Photo won’t upload | Size or format problem | Resize and retry |
| Post hidden | Rule violation or spam filter | Edit tone and resubmit |
| Review missing | Page lacks enough entries to show a score | Wait; the count updates over time |
For Business Owners: Responding The Right Way
Turn The Feature On
Open Page settings, go to Templates and Tabs, and switch on Reviews. Pages with Reviews on can earn a public score after enough activity. You can also manage replies from Meta Business Suite under Ratings and reviews.
Reply With Care
Thank happy customers with a short note. For complaints, invite the person to message you, then solve the issue. Once fixed, ask if they would share an update so readers see the full story.
Flag Clear Violations
Use the three-dot menu on the post and send a report when you see spam, fake claims, or off-topic ads. Don’t mass-flag fair feedback. A steady stream of real replies builds trust.
Ethics And Transparency
Offer your honest view without payment. Skip gifts for feedback, and don’t trade discounts for praise. If a business gave you a sample, say so in a line at the end of your note.
Template You Can Adapt
Short on time? Use this quick outline, then fill in details: “Visited on [date] for [service]. Staff were [brief note]. Wait time [number] minutes. Price matched quote. I would [return/not return] because [reason].” Keep it under eight lines.
Recap: Clear Steps, Fair Tone, Real Help
Find the Page, tap Reviews, pick Recommend or Not, add a line or two that names what happened, and post. Add a photo if it adds proof. That single post can guide friends and locals who need the same service next week.