To remove an Amazon review, open Your Profile, find the post, and edit or delete it; policy-breaking content can be flagged.
Got a rating you regret or a product comment that broke site rules? You can clean up your own post or ask Amazon to look at a review that crosses the line. This guide shows quick menu paths, what Amazon allows, and what never works.
Remove A Review On Amazon: Fast Methods
There are two tracks: remove or edit a post you wrote, and report another person’s post that violates policy. The steps below cover desktop and mobile flows, plus tips for sellers dealing with product pages and store feedback.
Quick Actions You Can Take Now
- Edit or delete your own post: Go to Your Profile → Community activity → choose the item → Edit review or Delete.
- Flag a policy breach: Open the review, hit Report abuse, and send the reason. Amazon checks against its Community Guidelines.
- Remove seller feedback you left: Buyer feedback on a store can’t be edited, only removed; once removed, you can’t post new feedback for that order.
At A Glance: Paths That Work
| Scenario | Who Can Act | What Works |
|---|---|---|
| You posted a product comment and want it gone | You | Edit or delete from Your Profile’s activity feed |
| Another user’s post breaks site rules | Anyone | Use “Report abuse”; Amazon reviews and removes if it violates policy |
| You left star feedback about a third-party store | You | Remove from Your Submitted Feedback; editing isn’t available |
| You’re a brand or seller seeing off-topic product comments | Seller/brand | Report abuse and cite the specific rule the post breaks |
| Reviewer asks you to pay for deletion | Seller/brand | Decline and report; paid removals break platform rules |
Know The Rules Before You Request Removal
Amazon lays out clear do’s and don’ts for community content. Posts with profanity, private data, ad copy, paid plugs, or conflicts of interest can be removed. Reviews that talk about shipping, seller conduct, or price belong in store feedback, not on product pages.
If a review meets policy—even if it’s blunt—it usually stays. Removal hinges on rule violations, not star ratings. Amazon also restricts who may post ratings to reduce spam and filters content before it goes live.
What Counts As A Violation
Here are common triggers for takedown:
- Profanity, harassment, hate, or adult content.
- Personal data such as emails, phone numbers, order IDs, or addresses.
- Ads, links to stores, or promo codes; compensated posts outside approved programs.
- Off-topic comments about shipping or seller behavior inside a product review. Those belong under store feedback.
Step-By-Step: Delete Or Edit Your Own Review
Desktop
- Sign in and open Your Profile.
- Scroll to Community activity and find the item.
- Select Edit review to update text or stars, or choose Delete to remove it entirely.
Amazon App
- Tap the menu → Your Account → Your Profile.
- Locate the item under Community activity.
- Tap the three dots → Edit review or Delete.
Report A Review That Breaks Policy
Use the Report abuse link beneath the post. Be specific: quote the phrase that breaks a rule and name the rule. This helps the moderation queue.
You can’t demand removal of a post that simply shares a bad experience. Flag only clear rule breaks: profanity, threats, paid plugs, off-page contact asks, or private info.
Where To Place Your Two Cents
There are two feedback areas on Amazon. A product review talks about the item—build, fit, function. Seller feedback talks about shipping speed, packaging, or messaging. Mixing them slows removals because the moderation team looks for category fit.
Seller Path: When You’re Facing A Bad Product Comment
Brand and store teams can’t scrub customer opinions, but they can act when a post breaks rules or sits in the wrong place. Start with Report abuse. For comments that complain about shipping or service on a product page, ask for a move to the store feedback area.
Keep context in mind: global regulators and Amazon are pressing harder on fake or paid reviews. That push raises the odds of action when you flag clear manipulation or quid-pro-quo asks.
How Feedback On Your Store Works
Buyer feedback on a store is separate from product pages. Shoppers can remove their own store feedback when they posted it in error. Editing isn’t offered; removal is the only path, and once it’s gone you can’t repost for that order.
Template You Can Use To Report A Violation
Paste this short text in the Report abuse box. Keep it factual and cite the rule:
“This post includes [promo code / private email / profanity]. It violates Amazon Community Guidelines under [Ads and promotions / Private information / Profanity]. Please review and remove if appropriate.”
Evidence That Speeds Up Review Checks
Attach or reference clear proof:
- Exact quote that breaks a rule.
- Screenshots where the user asks for off-site contact or payment.
- Order numbers only if the review reveals them publicly (don’t repost private data).
Practical Do’s And Don’ts
Do
- Link to the rule page when you flag a post. Use this line inside your report: “See the Community Guidelines.”
(Community Guidelines). - Follow the official path to edit or remove your own content: Edit Your Reviews.
- Reply with calm facts beneath a product comment when policy isn’t broken; shoppers read seller replies.
Don’t
- Pay for removal or offer refunds tied to star changes; paid activity can lead to penalties or bans.
- Ask buyers to change posts through off-site messages.
- Threaten legal action over honest product opinions; it backfires and rarely leads to takedowns.
Troubleshooting Common Roadblocks
You Deleted The Wrong Thing
Product posts can be restored only by posting again. The original timestamp and votes won’t return, so edit instead of deleting when you plan to keep the opinion.
A False Or Off-Topic Comment Stays Up
Flag it again with clearer rule citations. Point to the exact line in the guidelines and explain why the comment belongs in store feedback or breaks a content rule.
Your Store Received Harsh Feedback
If the post is about shipping or service but sits on a product page, ask for re-routing to the store feedback area through the abuse form. Then reply with a concise fix and a path to help inside Messages.
When Removal Won’t Happen
Platform teams don’t remove content that sticks to policy. Honest, blunt, well-written criticism usually stands. Work the reply box: offer a short fix, show what changed, and earn trust on the next order.
Reference Table: Product Reviews Versus Store Feedback
| Area | What Belongs Here | Removal Path |
|---|---|---|
| Product review section | Fit, function, build, results | Report abuse for rule breaks; author can edit or delete |
| Store feedback page | Delivery speed, packaging, messages | Buyer can remove own feedback; sellers can’t edit |
| Questions & Answers | Short product questions and replies | Report abuse for off-topic, spam, or rule breaks |
FAQs You’re Probably Thinking About
Can A Brand Ask A Reviewer To Change Stars?
Brands may ask buyers for honest feedback through Amazon tools, but tying refunds, gift cards, or discounts to star changes breaks policy. Report any quid-pro-quo asks you spot.
Can I Delete My Store Feedback After A Refund?
Yes, buyers can remove store feedback they posted; editing isn’t offered. Head to Your Submitted Feedback and remove the entry.
Will Amazon Act On Fake Reviews?
Amazon says it blocks large volumes of fake posts and works with regulators who are tightening rules on deceptive ratings. Flag suspicious activity when you see it.
Bottom Line Actions
- For your own content: edit or delete from Your Profile.
- For someone else’s post: use Report abuse and cite the rule.
- For store feedback: buyers can remove their own entry; editing isn’t offered.
- Skip payments or gifts for star changes—report those asks.