On Etsy, open Purchases & Reviews, choose the order, pick stars, write your note, then submit; photo uploads are available on five-star reviews in the app.
If you want your feedback to be seen and counted, you need the right screen, the right timing, and a few small details. This guide shows the exact taps and clicks to publish a clear rating and short note that helps the next shopper and the seller.
Posting Your Etsy Review: Steps That Work
The flow is simple once you know where to look. The button only appears when your order is eligible. That depends on the estimated delivery date and a few other checks. The steps below cover desktop, the iOS/Android app, and guest checkout that was linked to an account.
Quick Paths On Every Device
Use this table to jump straight to the right screen.
| Where | Menu Path | Fast Notes |
|---|---|---|
| Desktop (etsy.com) | Profile → Purchases & Reviews → Find order → Leave A Review | Button appears after the estimated delivery date. Review window runs for 100 days. |
| Etsy App (iOS/Android) | Me → Purchases → Order → Leave A Review | Photo upload is available on five-star ratings in the app. |
| Guest Purchase | Create/Sign in → Link the order from email → Purchases → Review | You must connect the order to an account before posting feedback. |
Step-By-Step On Desktop
- Sign in on etsy.com.
- Open Purchases & Reviews from your profile.
- Find the order. If you see Leave a review, it’s live.
- Choose 1–5 stars. Short, concrete notes land best. Mention size, color, packaging, speed, and fit with the listing photos.
- Press Submit. You’re done.
Step-By-Step In The Etsy App
- Open the app and tap Me → Purchases.
- Open the order and tap Leave a review.
- Pick the star rating and write your note.
- On a five-star rating, add a product photo if you’d like. Tap the camera or gallery icon and upload.
- Tap Submit.
When The Review Button Appears
The review window opens on the estimated delivery date shown on your order and stays open for 100 days. Digital downloads unlock the review screen after you download the file. Guest orders need to be linked to an account before you can post. These timing rules come from Etsy’s help pages on when you can leave a review and the step-by-step how to leave a review.
Why You Might Not See The Button
- Too early: The estimated delivery date hasn’t passed yet.
- Guest order not linked: You checked out without signing in and haven’t connected the order.
- Open case: If a case is open on the order, edits are blocked, and posting may be paused until it’s resolved.
- Window closed: The 100-day period ended.
What To Write For Clear, Helpful Feedback
Short wins. Aim for 2–6 lines. Mention facts a shopper can act on: color true to photos, sizing, material feel, print quality, packaging, ship speed, and how the item matched the listing. If you had an issue, note what happened and whether the seller fixed it. No private details, no order numbers, no personal emails. Keep it about the product and the experience on the platform.
Photo Reviews And Star Ratings
Photo reviews stand out in shop pages and listing reviews. On the app, buyers can add an image with a five-star rating, and that image shows wherever the review appears on Etsy. This comes from Etsy’s seller handbook note on featuring buyer photos on five-star reviews.
Tips For A Useful Photo
- Good light. Natural light avoids color cast.
- Frame the whole item, then a detail.
- Skip faces or private spaces. Keep it product-focused.
- Don’t show shipping labels or receipts.
Editing An Etsy Review After You Post
You can change the star rating, text, and photo while the 100-day window is open. There are two common blockers: a seller response and an open case. If the seller replies, editing locks. If a case is open, edits pause until it’s closed. These limits are spelled out in the official guide on leaving and editing a review.
How To Edit
- Return to Purchases & Reviews.
- Find the order and choose Edit review.
- Adjust stars, update the note, swap the photo if the app shows the photo icon.
- Save.
Star-By-Star Guidance
Use this quick guide to make your rating match your note.
- 5 stars: Item matched the listing, fit and finish on point, ship time as promised. Optional photo helps others see it in real life.
- 4 stars: Happy overall with a small drawback. State the one thing that missed.
- 3 stars: Mixed. Item useable, but you hit a snag. One or two short details help the seller fix it for next time.
- 2 stars: Clear issues. Be direct and factual. If you messaged the shop, say what happened.
- 1 star: Didn’t receive the item or it was far off. List the key facts. Skip sarcasm; facts get action.
Close Variations: Leaving Feedback On Etsy Orders
Searchers use many phrasings for the same task. You might type “leave feedback on an Etsy order,” “post a rating on my Etsy purchase,” or “write an Etsy product review.” The steps are the same: go to Purchases & Reviews, pick the order, select stars, write the note, and submit. Timing and eligibility stay tied to the estimated delivery date and the 100-day window. If your order was a digital download, posting unlocks after you download the file.
What Counts As A Strong Review
- Grounded details: “Color matches the listing photos,” “chain length is true to size,” “print is crisp.”
- Measurable info: “Arrived three days before the estimate,” “packaged in a rigid mailer.”
- One idea per line: That format is easy to scan on mobile.
Common Roadblocks And Easy Fixes
No Review Button Yet
If the button isn’t visible, check the estimated delivery date on your order page. Reviews open on that date and stay open for 100 days. For a guest checkout, use the link in your order email to connect the purchase to your account first. The time rules and guest link flow are explained in Etsy’s guide on when reviews open.
Case Opened Or Seller Replied
If a case is open, edits are paused. If a seller has replied to your review, editing locks for the rest of the window. You can still contact Etsy if you need the original text removed in special situations. The editing rules are listed in the official instructions.
What Reviews Show And Where
Your star rating and note appear on the listing page and the shop’s main reviews page. Photo reviews appear in those same spots. That visibility helps shoppers compare listings. Clear, factual notes help the seller improve product pages and set expectations for size, color, and materials.
Privacy And Safety Basics
- Don’t post full names, emails, phone numbers, or addresses.
- Skip external links or payment references.
- Keep photos focused on the item; crop out shipping labels.
Troubleshooting Checklist
Run through these quick checks if posting fails or the page won’t save.
- Refresh login: Sign out and back in, then open Purchases & Reviews.
- Try the app: If desktop stalls, post from the mobile app.
- Check date: Has the estimated delivery date passed?
- Window status: Is the 100-day period still open?
- Guest link: If you bought without an account, connect the order from your email first.
Editing And Removal Options At A Glance
This table sums up what you can change and when.
| Action | Allowed? | Conditions |
|---|---|---|
| Edit stars/text | Yes | During the 100-day window, unless a seller reply exists or a case is open. |
| Add/swap photo | Yes | On five-star ratings in the app while the window is open. |
| Delete review | By request | Contact Etsy; direct self-deletion isn’t offered in the review screen. |
Desktop Vs. App: Which To Use
Both routes work. The app adds quick photo uploads on five-star ratings, which makes sense for items where real-life color or scale matters. Desktop is handy when you want to type a longer note or copy a short list of points you wrote down while testing the item. If your first attempt fails on one platform, try the other and you’ll usually get it posted.
Clear, Fair Reviews Help Everyone
A sharp review lets shoppers decide faster and helps sellers tune listings. Keep it tight, stick to facts, and post within the window. If you need more detail on timing, star edits, or guest orders, the official help pages on review timing and posting and editing cover the rules that power the steps in this guide.