To leave feedback on Amazon, open the product page, select “Write a customer review,” rate, add text or media, and submit.
If you’ve bought something and want to share how it went, you can post a clear, helpful product review in a few minutes. This guide walks you through the process on desktop and phone, shows where the button lives, explains eligibility rules, and offers tips that keep your review visible.
Posting An Amazon Product Review: Step-By-Step
There are two fast entry points: from the product page or from your order history. Both end at the same review form where you add a star rating, headline, written feedback, and optional photos or a short video.
From The Product Page (Desktop Or Mobile Web)
- Sign in to your Amazon account.
- Open the item’s product detail page.
- Scroll to the “Customer reviews” area and select Write a customer review.
- Choose a star rating, add a short headline, and write what helped you decide.
- Add photos or a quick clip if it clarifies fit, color, size, or setup.
- Press Submit.
From Your Orders (Desktop)
- Go to Returns & Orders in the top-right menu.
- Find the item, then click Write a product review.
- Rate, write, attach media, and submit.
From The Amazon App (iOS/Android)
- Open the app and sign in.
- Tap the profile icon > Your Orders.
- Select the item, then tap Write a product review.
- Add rating, headline, text, and optional media; tap Submit.
Quick Paths, What You Can Add, And Where It Appears
The table below gives you fast routes into the review form, what content you can include, and where shoppers see it.
| Where You Start | Path To The Form | What You Can Add |
|---|---|---|
| Product detail page | Scroll to “Customer reviews” → Write a customer review | Star rating, headline, text, photos, short video |
| Your Orders | Find item → Write a product review | Same options as above |
| Order email prompts | Click the “Review this item” link | Same options as above |
| Amazon app | Profile → Your Orders → item → Write a product review | Star rating, headline, text, photos, short video |
| Review profile | Go to your profile → “Community activity” → “Reviews” | View, edit, or delete past reviews |
Who Can Write Reviews And Why You Might See “Not Eligible”
Amazon blocks fake or low-trust activity with basic participation rules. You’ll need an account in good standing and a modest spend history before posting new ratings or text. If you click the review button and see an eligibility message, meet the spend threshold and try again later.
Reviews also need to follow content standards: no personal info, no profanity or harassment, no ads, no links to deals, and no compensation for writing. Keep your comments about the product itself—build quality, sizing, performance, setup, or packaging—not about shipping speed or price swings. If you want to comment on shipping or the seller’s service, use the separate seller feedback tool from the order page.
Customer reviews & ratings rules state the current submission requirements and how Amazon vets content before posting. You can also read the full Community Guidelines for what’s allowed.
Rating, Headline, And Body: What To Write
Match your star rating to your experience, then use the headline to set the expectation. In the body, keep it plain and specific so shoppers can act with confidence. Write in your own voice; short paragraphs and concrete details help.
Tips That Make Reviews Useful
- Share the use case. “Daily commute with a 14-inch laptop” tells readers more than “works great.”
- Add proof. A clear photo of the fit, color in daylight, or the cable bundle answers common questions.
- Cover setup. Mention any firmware update, pairing quirk, or required accessory.
- Include time owned. Note whether it’s day-one impressions or after one month.
- Stay product-focused. Leave shipping or seller comments for seller feedback.
Photos And Video: When They Help
Media earns trust when it clarifies something words can’t. Snap well-lit shots of the item in use, show scale next to common objects, and avoid faces or private spaces. Keep clips short and steady so buyers can scan them fast.
Where Your Review Shows Up And How It’s Processed
After you hit submit, Amazon screens your content. If it passes, it appears on the product page under “Customer reviews,” on your public profile, and sometimes in a summary card near the top of the listing. Star ratings may post before text and media, so you might see your score appear first.
Editing Or Deleting A Review
You can change your review if your experience changes. Go to your profile, open the “Reviews” tab, pick the item, and select Edit review or Delete. If you update a score or add media, the page will refresh after Amazon’s checks finish.
Seller Feedback Vs. Product Review
They live in different places and serve different goals:
- Product review: Helps shoppers judge the item itself. Lives on the product page.
- Seller feedback: Rates packaging, shipping, and service from a storefront. Lives on the seller’s profile.
If you’re rating shipping speed, packaging care, or return handling, use seller feedback from the order page instead of the product’s review form.
Common Roadblocks And Quick Fixes
If the button is missing or your review never shows, run through these checks:
- No “Write a customer review” button: Sign in, confirm you’re viewing the product page for the exact item you bought, and try the desktop site if you’re in the app.
- “Not eligible” message: Make sure your account meets the current spend threshold, then wait and try again.
- Rejected content: Remove links, promo codes, profanity, personal info, or off-topic notes like shipping and price.
- Media won’t upload: Reduce file size, use common formats, and try again on Wi-Fi.
Content Standards At A Glance
Amazon enforces clear content rules to keep reviews clean and useful. Keep your post within the lines below.
| Allowed Content | Not Allowed | Why It Matters |
|---|---|---|
| Genuine product experience, photos, short videos | Compensation, discounts, or gifts tied to a review | Prevents bias and manipulation |
| Build quality, fit, performance, setup notes | Shipping speed, order issues, price chatter | Those belong in seller feedback or support |
| Clear language without private details | Personal info, insults, hate, adult content | Keeps the space safe and readable |
| Images you took of the item | Logos, watermarks, or marketing banners | Looks like advertising and may get removed |
What “Verified Purchase” Means
Reviews marked “Verified Purchase” are tied to a matching Amazon order. Shoppers can sort by this tag to see feedback from buyers who actually received the item through the platform. If you purchased elsewhere, you can still write about the product, but the badge won’t appear.
How To Make Your Review Easy To Scan
- Start with the use case. Who used it, where, how often.
- List two wins, one gap. Keep each point short.
- Add one photo or clip. Show the detail that buyers ask about most.
- Close with fit advice. Sizing, model year, or accessory notes.
Regional Stores And Language
If you shop on a regional storefront, use that same site to post your review so it lands on the right product catalog. Write in the language supported on that page so the system can screen and publish your comments cleanly.
Why Some Reviews Disappear
Amazon removes content that breaks rules or looks like spam. That includes paid placements, duplicate posts across color variants, repetitive text, or long strings of symbols. If yours vanished, trim any links or promo talk, keep it product-only, and try again.
Fast Checklist Before You Hit Submit
- Signed in on the correct regional site
- Account meets eligibility rules
- Star rating matches your experience
- Headline sets a clear expectation
- Body covers use case, pros, gaps, fit notes
- Media adds clarity, not decoration
- No links, codes, or personal info
Recap: Post A Helpful Review In Minutes
Open the item page or your order, tap the review button, rate, write a short headline and body, add a photo if it clarifies fit or function, and submit. Keep it product-focused and rule-compliant so it stays live and helps the next shopper decide with confidence.