On Cameo, open your order thread or delivery email, tap “Rate & Review,” choose stars, add a comment, and submit.
You got a personalized video and want your feedback to show. This guide shows the fastest ways to post a rating, where to find the button on mobile and web, what happens after you post, and how to fix common snags. Screens vary by device, but the core flow is the same: find your delivered order, tap the rate prompt, write a short note, and send.
What You Need Before You Rate
Before you post feedback on a completed order, check these basics. The video must show as delivered inside your account or via the delivery email. You need access to the account that placed the request. A stable connection helps while the comment saves. If the order was placed as a gift, the recipient can also rate from the delivery link sent to them.
Fast Paths To Post Feedback (App, Web, Email)
Pick the route that matches how you received the video. Each path lands on the same rating screen.
| Route | Where To Tap/Click | What You Can Add |
|---|---|---|
| Mobile App (iOS/Android) | Inbox → open the message thread for the finished video → Rate & Review | Stars, a short written note, and a tip |
| Web | Log in → Orders → pick the delivered video → Rate & Review | Stars and a written note |
| Delivery Email | Open “Your Cameo is ready” → review link near the video | Stars and a written note; tip from app after posting |
Step-By-Step On iPhone And Android
Find Your Delivered Video
Open the app and sign in. Tap the Inbox tab. Open the thread tied to the finished video. You’ll see the play screen and, just under it, a prompt to rate. If you don’t see the prompt, pull to refresh once.
Post The Rating And Comment
- Tap Rate & Review.
- Pick a star rating. Four and five stars signal you loved it; lower stars are fair if the message missed the mark.
- Write a short, clear note. One or two lines is perfect. Add thanks, mention the name used, and share how the recipient reacted.
- If you want, add a tip to thank the talent.
- Tap Submit. You’ll see the rating appear under the video.
Close Variation Topic: Posting A Cameo Review The Right Way
This section answers quick “where do I tap?” questions and offers wording ideas that help others decide who to book. Keep it brief and specific. A sharp 20–60 word note beats a long paragraph.
Good Phrases That Help Buyers
- “Pronounced the name perfectly and followed the prompt.”
- “Delivered in two days and felt natural.”
- “Great energy for a birthday roast.”
- “Asked for a redo and they fixed the name.”
What Your Rating Changes
Your stars and words show on the talent’s page and help other buyers judge fit and style. Reviews also inform platform ranking and may prompt the creator to follow up if something went wrong. Keep comments about the video itself rather than payment or shipping matters. The rules ask for honest, accurate feedback tied to the content of the clip, not separate issues with the service.
How Reviews Work On The Platform
Ratings are tied to one booking. You can post once the clip is delivered. The text field supports a short note; links aren’t needed. If you update the wording later, the system shows the revised text under the same order. Keep it honest and about the video. The platform’s rules forbid review bombing and off-topic comments.
Read the official language under Community Guidelines for details on honest reviews and what’s not allowed.
Who Can Post Feedback
The buyer and any recipient who received the delivery email can rate from their link. If a company booked a branded shoutout, reviews from that order should reflect the content of that video. Business use has separate program terms, so keep comments relevant to the clip itself.
Timing, Edits, And Visibility
You can post once the clip lands in your account. If you edit the note, the change replaces the original text. Stars reflect your latest choice. Public display appears under the video on the talent profile.
Write A Clear, Fair Comment
Short, specific notes help buyers and talent. Aim for one or two facts and one reaction. Mention pronunciation, delivery speed, tone, and whether the creator followed your prompt. Avoid unrelated topics or personal data.
Template Ideas You Can Copy
- “Nailed the inside joke and kept it light. Big smile from Dad.”
- “Quick turnaround. Hit every point from the request. Thank you!”
- “Name was off on the first take, but the redo fixed it.”
Fixing Common Snags
The Button Isn’t There
Refresh the thread, then back out and re-open. If the clip still shows as pending, you won’t see the prompt yet. Once it shows as delivered, the rating option appears.
You Don’t Have The Account
If a friend bought the clip, ask them to forward the delivery link. That link lets the recipient post a rating tied to that order.
You Need To Edit Or Update
Open the same order screen and edit the text. Save again. If you no longer want your words public, change the text to a short, neutral line and save.
When To Contact Support Instead
Use reviews for feedback on the clip. For payment issues, declined requests, or policy concerns, reach out to support through the app or the website. Terms explain how the service and content licenses work and when content can be removed by the platform.
See the Terms of Service for rules on content use and removals.
Privacy, Safety, And Fair Play
Keep private details out of your note. Don’t post phone numbers, addresses, or medical info. If a clip was for a minor, stick to general comments. Harassment or misleading claims about a clip can get removed under the site’s rules. Keep your tone polite, even if the clip missed the brief.
Troubleshooting Table: Fast Fixes By Scenario
| Issue | What To Try | Where |
|---|---|---|
| No rate prompt | Confirm the order shows as delivered; pull to refresh; re-open the thread | App or web |
| Posted the wrong text | Open the same order → edit your note → save | App or web |
| Gift order | Use the delivery email link to rate from the recipient side | Email link |
| Want to tip after posting | Open the app thread and add a tip where shown | App |
| Refund or billing | Skip the review and contact support from profile → Help | App or web |
Helpful Details For First-Time Buyers
Where Reviews Appear
Your feedback shows under the creator’s page and on the order. Shoppers read recent notes to judge style and delivery pace. Clear, on-topic comments build trust and save others from guesswork.
What Creators Want To See
They look for signs they followed your brief and made someone’s day. Tell them what landed and what to tweak next time. If a redo is needed, use messages or support paths rather than a post that asks for changes with no details.
Keep It About The Clip
Billing or app store issues don’t help future buyers pick a creator. Send those to support. Your note should describe the performance and delivery only.
Quick Checklist Before You Hit Submit
- Opened the right order thread or the delivery email link
- Picked fair stars for the performance you received
- Wrote 20–60 words with one or two specifics
- Kept names, dates, and any inside jokes correct
- Left personal details out
- Added a tip if you want to say thanks
Why Your Words Matter
Strong, specific feedback helps the next shopper choose the right talent and helps creators improve. Your short note adds real value to the marketplace and rewards good work. Say what went well, note any misses, and keep it kind.
Step-By-Step On The Website
Some buyers prefer a laptop or desktop. The flow is simple. Go to the site and sign in. Open your profile menu and choose Orders. Pick the delivered clip. Beneath the player, look for the rating widget. Click the star count you want, type a short note, and submit. If your browser blocks scripts, enable the site and refresh so the widget loads.
Use The Delivery Email Link
If you received the video by email, the message titled “Your Cameo is ready” contains a button that lands on the review screen. Click the button, pick stars, and write your note. If you forward that message to a gift recipient, they can use the same button to share their reaction and rating. If the link fails, copy it into a fresh browser tab while signed in to the correct account.
What Happens After You Post
Your words and star count appear under the order and on the creator’s page. The platform records the time of the post and attaches it to that booking. Others can read it when they browse samples and reviews. If the creator replies, their response threads under your note so the context stays tidy. If your note uses a private detail that you’d rather remove, edit the text to a shorter line and save again.
Can You Change Stars Later?
You can update both the text and the star count from the same order screen. When you save an update, the most recent values show. There isn’t a public history view, so the page reflects the latest version only. If you changed your mind because a redo fixed an issue, say so in a brief sentence to guide other shoppers.
What If The Clip Missed The Brief?
Leave balanced feedback and then contact support with specifics. If the name was wrong, a line was skipped, or the tone didn’t fit the request, share the order number and details through the help path in the app or web. Keep your posted note about the video and avoid personal attacks. Many creators reach out to make things right when the issue is clear and polite.