Yes, Vrbo shows your own reviews in your profile and listing dashboards once a stay finishes.
You booked or hosted a stay and want to read the feedback. The good news: both sides have a simple way to view ratings and comments inside Vrbo. This guide lays out the exact paths on web and app, what appears in each view, when reviews go live, and how to reply or report content that breaks house rules.
Quick Paths To View Reviews
If you’re in a rush, use these fast routes. The first section covers guest views. The second outlines host dashboards. Steps match Vrbo’s current layout on desktop and in the mobile app.
Guest View: Web And App
- Website: Log in > profile photo > Profile > Reviews. You’ll see your star average and past write-ups tied to completed trips.
- Mobile app: Open the app > Trips > pick a past booking > View Review. Your personal rating appears under your profile area.
Host View: Web And App
- Website: Log in > Dashboard > choose a property > Reviews. Filter by newest, rating, or reservation.
- Mobile app: Tap Properties > pick a listing > Reviews. You can open a review to reply to the guest.
Broad Overview: Who Sees What
Different items show up for guests and for hosts. Use this table as your map.
| Role | Where To Find | What You See |
|---|---|---|
| Guest | Profile > Reviews; Trips > past booking | Your average stars, comments you wrote, and reviews tied to stays |
| Host | Dashboard > Listing > Reviews | All public guest reviews on the listing, owner responses, star averages |
| Host (about guests) | Reservation detail & Reviews tools | Private guest rating and your review of the traveler; guest star averages |
View Personal Reviews On Vrbo: Where To Look
This is the top question from both sides. Guests have a profile area that shows their own score and comments. Hosts have a property-level tab that lists every published note with sorting controls. If a trip just ended, it may take a short window before the review appears in the feed. Email prompts help nudge both sides to write one.
What Counts As A “Published” Review
Reviews tie to a completed reservation. On checkout day, Vrbo emails a link to write feedback. You can also submit from the account area once eligibility is met. Publication happens after submission and basic checks. If the window passes, the prompt disappears. See the submit a property review help page for timing and access.
Guest Ratings Versus Public Comments
Hosts can rate travelers. That star score isn’t public to shoppers scanning listings. It’s visible to the host inside the account. Travelers can view their own average inside their profile. Public listing pages show property reviews written by guests about a stay. Vrbo’s traveler account overview explains where a guest sees ratings and past write-ups.
Timing, Edits, And Removal
Timing matters. Writeups open around checkout and stay available for a limited period. Edits aren’t available after submission. If a review contains content that breaks the rules—such as threats, slurs, personal data, or spam—you can flag it for review by the platform. Negative tone alone doesn’t qualify for removal. Vrbo’s content guidelines spell out what’s allowed and what can be taken down.
Replying To Feedback
Hosts can post an owner response beneath any public review. Keep it short, factual, and action-oriented. Thank the traveler, explain a fix if there was a hiccup, and invite direct contact for follow-up. Responses help future guests read the full picture.
What Vrbo’s Rules Say
Vrbo publishes clear rules about content and review conduct. Extortion—threatening a bad review for perks—is banned. Reviews that share private details, insults, or spam can be removed. Disagreement with an opinion isn’t grounds for deletion. See Vrbo’s note on extortion policy for where the line sits.
Step-By-Step: Guests
Use these steps to view or write reviews tied to your trips.
See Your Own Score And Comments (Web)
- Head to the website and log in.
- Click your profile photo > Profile.
- Open the Reviews section to view your average and past notes.
See Your Own Score And Comments (App)
- Open the app and tap Trips.
- Choose a past stay.
- Tap View Review to read what you wrote and what the host posted.
Write A New Review
- On checkout day, open the email prompt or go to your account area.
- Select the completed reservation.
- Rate the stay, add details that help the next traveler, and submit.
Step-By-Step: Hosts
Listing owners and managers have a deeper dashboard. Here’s the path to read, reply, and rate travelers.
Read Every Note On A Listing
- Log in on desktop and open Dashboard.
- Choose a property and click Reviews.
- Sort by newest or star rating. Open a review to view the full text.
Post An Owner Response
- Open a review on the listing’s page.
- Click the response field, write a brief reply, and publish.
- Stick to facts, solutions, and a friendly tone.
Rate A Traveler
- Open the reservation or Reviews tools.
- Assign a star score and write a short note about house rules, cleanliness, or communication.
- Submit the rating; the traveler can view their average inside their profile.
What You’ll See Inside Each View
Each screen shows a slightly different set of fields. This chart simplifies it.
| Item | Visible To | Notes |
|---|---|---|
| Property review text | Public on the listing | Appears after submission and basic checks |
| Owner response | Public under the review | Posted by the host; helps readers see context |
| Traveler star average | Traveler and hosts | Not shown on public listing pages |
| Review date | Public on the listing | Tied to the stay’s completion window |
| Review writer name | Public on the listing | Matches the booking account |
Troubleshooting Visibility
A Review Didn’t Show Up Yet
If you submitted a few minutes ago, give it a little time. Check the right trip or listing. Confirm that the stay is marked complete and that the review window hasn’t closed. If you used a different email for the booking, log in with that account.
You Need To Fix A Wrong Detail
Edits aren’t available after submission. If there’s a factual error that breaks policy, send a report from the review card. If it’s a difference of opinion, write a calm public response with clarifying facts. Keep names, phone numbers, and door codes out of replies.
Someone Threatened A Bad Review For A Perk
That crosses a line. Capture the message and report it. Do not offer discounts or gifts to buy silence. Keep replies short and move the conversation to the platform’s messaging if needed.
Best Practices That Raise Review Quality
Strong reviews start with clear expectations and prompt follow-ups. These tips help both sides keep feedback clean and useful.
Writing Tips For Guests
- Point to real wins: spotless kitchen, easy parking, steady Wi-Fi.
- Be precise about hiccups: noise after 10 p.m., slow dryer, firm beds.
- Add context that matters: who you traveled with and why you booked the place.
- Keep people’s private details out of the text; stick to the stay itself.
Writing Tips For Hosts
- Respond to every review with a warm note and one clear action.
- Keep names and booking details private; stay on the facts.
- Invite a direct message for anything that needs one-to-one care.
- Use a short thank-you template for good stays to save time.
Desktop And App Differences
The web dashboard gives deeper sorting and filtering for hosts. The app view is faster for quick checks. Guests see the same core items in both places: star average, previous write-ups, and the link to submit within the time window after checkout. If labels move, rely on the same pattern: account or trips > select the stay > open the review card.
Privacy And Visibility Rules
Public reviews sit on the listing under the Reviews tab. Host responses sit directly beneath those comments. Traveler star averages sit behind the account wall for that traveler and the hosts they book with. The platform screens for content that breaks rules. The content policy pages above set those lines, and they’re worth a skim before you report or reply.
Earning More High-Quality Reviews
For hosts, steady, helpful reviews come from smooth stays and clear notes before arrival. Send a short message at check-in with Wi-Fi, parking, and trash pickup times. Fix small issues fast. After checkout, the automated prompt goes out; a simple thank-you message can lift reply rates.
Simple Owner Response Templates
Great Stay
“Thanks for staying with us! Glad the kitchen and patio hit the mark. You’re welcome back any time.”
Minor Hiccup
“Thanks for the heads-up about the dryer. We serviced it this week and added a note in the guidebook. We appreciate the feedback.”
Mixed Review
“We’re happy you loved the view. We’ve replaced the sofa and updated our photos to reflect it. Thanks for helping us improve.”
Metrics That Matter
Both sides tend to watch the overall star number, but details inside the text steer booking choices. Readers scan for cleanliness, accuracy, and communication. If you manage a listing, watch themes that repeat. Two notes about parking? Add a pre-arrival map. Three about cookware? Restock and mention the change in your next reply.
Edge Cases And Tips
Double Accounts
Some travelers have a login under a work email and a personal one. Reviews sit with the account used for the booking. If a review seems missing, try the other login.
Group Bookings
Only the booking account may write the review. If your friend booked, ask them to submit. You can add details to their text before they send it.
Co-Hosts And Property Managers
Teams can read and reply from the same Reviews tab in the listing dashboard if they have the right access. Keep responses consistent by saving a few templates in your notes app.
What You’ll Do Next
Guests: open your profile and read through past write-ups. Hosts: open the listing, sort the feed, and queue a few responses. Then set a weekly reminder to clear new comments. Consistent care here pays off in bookings and smoother stays.
Proof And Sources
Vrbo’s help pages confirm where to find guest and host reviews, how emails prompt writeups after checkout, and what content is allowed or banned. Check these official pages in your browser for the latest labels and steps: the traveler account overview and the content guidelines. Both are maintained by the platform.