Yes, you can see a host’s reviews on listing pages and host profiles by opening the Reviews tab and checking the rating breakdown.
Picking a place on Airbnb isn’t just about photos and price. Guest feedback shows how a stay felt in real life—how clean it was, whether check-in went smoothly, and how the host handled messages. This guide shows where those reviews live, how the ratings work, and smart ways to read patterns before you book.
Where To View A Host’s Past Reviews On Airbnb
You’ll find feedback in two spots: the listing itself and the host’s profile. The listing view gives context for that exact place. The profile view shows feedback across all places that person runs. Use both to build a full picture and avoid guesswork.
Fast Paths To The Reviews You Need
The steps below mirror desktop and app flows. Names vary a bit by device, but the path is the same: open the listing, jump to Reviews, then drill into details.
| Place | What You See | How To Open |
|---|---|---|
| Listing Header | Overall star score and total review count | Tap the star score to jump into the Reviews section |
| Reviews Tab/Section | Guest comments plus scores for Cleanliness, Accuracy, Check-in, Communication, Location, and Value | Scroll to Reviews; use sort to view the latest |
| Host Profile | Feedback the host earned across listings and time | From a listing, tap the host photo/name, then open Reviews |
How The Review Window Works
After checkout, both sides get a short window to leave feedback. Neither side can read the other’s review until both submit or the window closes. That setup keeps reviews candid and stops score-trading before ratings go live. Once posted, reviews attach to the place and the host profile so future guests can read them without booking first.
What You’ll See Once Reviews Publish
Reviews show text comments, the overall star score, and category scores. The overall score stands on its own; it isn’t a simple average of the six categories. A place can shine on Cleanliness yet land a touch lower overall if guests felt the stay missed the mark in small ways.
Simple Steps To Open Reviews On Any Listing
On Desktop
- Open the place you’re considering.
- At the top, click the star score to jump to Reviews.
- Use the rating bars to open category details.
- Pick “Most recent” to see current performance.
- Click the host photo or name to view the profile and broader history.
On The App
- Open the listing and tap the star score or scroll to Reviews.
- Swipe through guest comments and tap a category to see more.
- Tap the host photo/name to switch to the profile and read feedback across places.
Reading The Numbers Without Guesswork
Numbers look simple, yet the story sits in the spread. A 4.86 with two dozen stays says one thing; a 4.86 with two stays says another. Read the sample size, the trend, and the words guests use again and again.
Weigh Recency Over Volume
Fresh feedback shows current quality. Ten glowing stays from two years back won’t balance a string of lukewarm notes this month. Sort by recent first, then sample older notes for context.
Scan For Repeated Themes
When two or three guests flag the same pain point—musty hallway, tricky lockbox, street noise at night—assume the pattern still stands unless the host states a fix in replies.
Read The Host’s Replies
Short, factual replies that explain a fix go a long way. Look for clear steps taken—new cleaning crew, blackout curtains, tighter check-in notes. Replies full of blame or deflection are a red flag.
Match Reviews To Your Priorities
A place near nightlife may score a bit lower on Location yet be perfect if you want walk-out access to venues. A family with toddlers will judge stairs and noise in another way. Filter feedback through your own needs.
What You Can And Can’t See
You’ll always see posted reviews once the window closes. Private notes that guests send to a host won’t appear in public. If feedback breaks content rules, Airbnb can remove it, and you’ll sometimes see a notice where that happened. Co-hosts have their own review pages when they join the official Co-Host Network, so you can read how they’ve done on places they help run.
How Star Scores Are Calculated
Guests rate the stay across six categories and leave an overall score on a five-star scale. The overall number stands alone; it isn’t a strict math average of the six bars. That’s why you might see a set of high category scores alongside a slightly different overall figure.
Why The Overall Score May Feel “Tough”
Many guests use five stars only when the stay felt excellent from end to end. A tidy place with a slow reply during check-in may show 4s in a few spots and a lower overall number. That pattern is common on the platform.
Red Flags And Green Lights
Green Lights
- Consistent 4.8+ with recent stays and clear, specific praise
- Host replies that name a fix and date
- High Cleanliness and high Communication together
Red Flags
- Long gaps with no stays in an active market
- Vague praise like “great place” across many reviews
- Low Value paired with “unexpected fees” notes
- Defensive replies to calm, specific feedback
Why Reviews Might Be Sparse
New listings start with little or no history. In that case, lean on the host profile, check other places they manage, and read replies on those pages. Also check the calendar and photo dates. If the place looks new, a short review trail makes sense. If the profile shows years on the platform yet the listing has no trail, ask simple questions in the message thread to gauge speed and clarity.
When A Listing Changes Hands
Hosts can take over an existing place or merge listings. That move can affect what you see. Read the dates on reviews and scan the host name. If last month’s reviews mention a new approach or fresh upgrades, weigh those notes more heavily than older comments.
How To Cross-Check A Host Profile
From the listing, tap the host photo or name. On the profile page, look at the star score, the review count, and the breakdown across places. If the host runs several homes, open two or three to see whether the same praise or snags appear. That cross-check keeps you from judging a host on a single outlier stay.
Messages That Build Confidence
Short, direct questions get quick answers. Ask about check-in timing, parking, noise hours, or anything that shows up in reviews. The tone and speed of the reply often match how issues get handled during a stay.
Table Of Rating Categories (What They Mean In Practice)
The six rating bars capture different parts of the stay. Use this table as a reference while you read the comments. It appears later in the article to keep you scrolling through the core steps first.
| Category | What It Rates | Tips To Read It |
|---|---|---|
| Cleanliness | Condition at arrival and during the stay | Scan for notes on linens, bathrooms, surfaces, and odors |
| Accuracy | Match between listing details and reality | Watch for mismatched photos, street noise, or surprise stairs |
| Check-in | Ease of entry and instructions | Late arrivals need clear codes, lighting, and step-by-step notes |
| Communication | Speed and clarity of replies | Fast replies during booking usually predict fast help during a stay |
| Location | Area access and surroundings | Read for transit, parking, safety feel, and late-night noise |
| Value | Stay quality vs. price paid | Low Value with good Cleanliness can hint at worn fixtures or fees |
Checklist Before You Book
- Open the listing, jump to Reviews, and sort by recent.
- Check the overall score and each category bar.
- Scan three recent long reviews for specifics.
- Open the host profile and read across listings.
- Read host replies for clear fixes and tone.
Sources And Further Reading
For full rule details, read Airbnb’s help pages on Reviews for homes and the breakdown of ratings for homes. Both pages match what you’ll see inside the app and on desktop.