You can’t post a Facebook review when a Page has reviews off, your account is limited, region or age settings block it, or the feature moved.
Hitting a wall while trying to rate a business on Facebook is common. The reviews tool now lives under “Recommendations,” and a few settings or policy issues can quietly turn it off for you or for the Page owner. This guide shows every practical reason your review won’t go through and the fastest fixes that work right now.
Why Reviews Won’t Post On Facebook Pages: Common Causes
Most roadblocks fall into eight buckets: the Page turned reviews off, the Page uses a template without the Reviews tab, your profile has a limitation, age/country filters hide the tab, the Page hasn’t met display thresholds, you’re using the wrong surface (mobile browser vs. app/desktop), the post was caught by automated checks, or the Page migrated and the feature moved.
| Symptom You See | Likely Cause | Fast Fix |
|---|---|---|
| No “Reviews” or “Do you recommend…?” buttons | Recommendations turned off for the Page | Ask the owner to enable Recommendations in Page settings |
| Tab exists, but posting fails or vanishes | Automated filters or Page/profile limits | Post a short, plain-text note without links; try again |
| Rating badge missing, older ratings exist | Threshold not met to show a score | Score appears after enough recent reviews roll in |
| Reviews visible on desktop, missing on mobile web | Feature availability differs by surface | Use the Facebook app or desktop site |
| You can see others’ reviews, can’t post yours | Temporary account or posting restriction | Wait out the limit; avoid repetitive content |
| Friends can review; you can’t even see the tab | Age or country restrictions on the Page | Ask the owner to remove audience filters |
| Business switched to the new Pages experience | Reviews moved under Recommendations | Look for the Reviews/Recommendations tab under “Details” |
| Review with a link never appears | Spam detection flags link-heavy text | Publish a text-only recommendation first |
How Facebook Recommendations Work Now
Facebook shifted from star ratings to a yes/no recommendation model with optional text and photos. Pages that opt in show a Recommendations tab and may also show an aggregate score once they have enough recent reviews. If a Page keeps the feature off, nobody can post a review there.
Check Whether The Page Allows Reviews
If you don’t see a place to recommend the business, the owner may have disabled the feature. On the business side, the toggle sits in Page settings under the Tabs or Templates section. When enabled, visitors should see a “Reviews” tab or the prompt that asks if you recommend the business. If you’re the owner, make sure Reviews (Recommendations) is on, then pick a template that includes the tab.
Confirm The Right Surface
Some review actions won’t appear on a mobile web browser. If the tab is missing on m.facebook.com, try the Facebook app or a desktop browser. Switching surfaces often reveals the button you need.
Fix Account Or Content Limits That Block Posting
Facebook places temporary limits when activity looks repetitive or spam-like. Back-to-back posts with the same text, many links, or sales pitches can trigger filters. If your account recently hit any limits, the review field may accept text but never publish it. Give it time, then post a short, plain-language note without links or hashtags. Keep it specific: what you bought, the visit date, and one clear detail.
Check Page-Level Audience Filters
If a business restricts its Page to certain ages or countries, the Reviews tab can be hidden from people outside those ranges. Only the owner can remove those filters. If you manage the Page, open Page settings and clear any age or country restrictions to let every customer post feedback.
Understand Why A Rating Badge May Be Missing
You might see a Reviews tab but no overall score. That usually means the Page hasn’t reached the minimum activity threshold for a score to display. You can still write a recommendation; the score appears once enough recent input comes in. If the owner turned off the feature, the score and the tab both disappear.
Step-By-Step: Post A Recommendation That Sticks
On The Facebook App
- Open the business Page via Search or a link.
- Tap Reviews under the Page’s details.
- Tap Yes or No when asked if you recommend the business.
- Write a short, factual note. Skip links and promo codes.
- Add a photo of your product or visit if helpful.
- Publish. If it doesn’t show, retry once from desktop.
From Desktop
- Go to the business Page.
- Click Reviews in the left menu or under Details.
- Choose Yes or No, add text, then submit.
Owner’s Corner: Make Sure Customers Can Review You
Turn On Recommendations
- Open your Page while logged in as an admin.
- Go to Settings → Templates and Tabs.
- Enable the Reviews (Recommendations) tab.
- Place the tab near the top so visitors spot it fast.
While you’re there, choose a Page template that includes the Reviews tab by default. Then check age and country settings to avoid hiding the tab from real customers.
Keep The Channel Clean
Automated systems downrank spammy patterns. Avoid posting repetitive “ask for reviews” messages with link blasts. One clear call-to-action on your Page and a link in your email receipts is plenty. If fake or abusive reviews appear, use the report tool inside the Reviews tab.
Content Tips So Your Review Doesn’t Get Filtered
- Write from your own experience with dates or order numbers when relevant.
- Skip link shorteners, mass hashtags, and coupons.
- Use normal phrasing. No boilerplate or pasted blocks across many Pages.
- Add a single, relevant photo you took.
- Keep it helpful to other buyers: what went right, what could be better.
When The Reviews Tab Is Still Missing
Some Pages migrate layouts or switch templates that downplay the tab for a while. If you manage the Page, toggle the feature off and back on, re-order tabs, and check again on desktop. If you’re a customer, message the business and ask where they prefer to receive feedback while they fix the setting.
Policy Signals That Can Quiet Reviews
When a Page or account racks up policy hits, distribution drops. In those periods, your individual review can fail quietly. Keep posts clean of bait tactics and unrelated captions. Business owners should prune any flagged posts, adjust their content style, and keep asks for feedback simple and authentic.
Hands-On Checklist To Resolve Posting Issues
| Action | Where | Time Needed |
|---|---|---|
| Switch to app or desktop and retry | Facebook app or facebook.com | 1–2 minutes |
| Remove links and hashtags from the review | Review composer | 1 minute |
| Check if Page has Reviews enabled | Page → Settings → Templates and Tabs | 3 minutes |
| Clear age/country restrictions | Page → Settings → Audience | 2 minutes |
| Wait out any posting limits | Account status | Varies |
| Report obvious fake or abusive posts | Reviews tab → options | 2 minutes |
| Re-order tabs so Reviews is easy to find | Page → Settings → Tabs | 2 minutes |
Good Review Anatomy That Gets Published
Keep it short, factual, and helpful. Lead with a clear yes/no, then share one result and one detail that backs it up. If staff names or order IDs help support your point, add them. Skip website links; mention the product by name instead. Add a single photo only if it shows the item you bought or the scene you visited.
Bottom Line
When reviews won’t post, it usually comes down to Page settings, audience filters, surface mismatches, or automated filters catching link-heavy text. Switch surfaces, trim your message, and try again. If you run the Page, flip on Recommendations, keep the tab visible, and keep your content clean so customers can leave feedback without friction.