Yes, you can delete a Google review you posted; open Maps, find Your reviews, then choose Delete or Edit.
Left a comment on a place and want it gone or updated? You can remove a review you wrote on Google Maps or change it within minutes. This guide shows the exact steps on phone and desktop, what changes when you delete, and what to do when you need a business’s review taken down but you didn’t write it.
Delete a review you wrote on Google — step-by-step
On Android or iPhone
1) Open the Google Maps app. 2) Tap Contribute → View your profile. 3) Tap See all reviews. 4) Next to the post you want to change, tap the three dots and pick Delete review or Edit review. That’s it; the content disappears from public view right away.
On a computer
1) Go to Google Maps in a browser and sign in. 2) Click the menu (top left) → Your contributions. 3) Open the Reviews tab. 4) Find the entry and click the three dots to delete or edit.
If you prefer official instructions, see Google’s help page for add, edit, or delete reviews. That page lists the same paths on Android, iOS, and desktop.
Quick actions, places, and where to tap
The table below condenses the screens you’ll use and the taps or clicks that get you to your content fastest.
| Device | Where To Go | Action |
|---|---|---|
| Android | Maps → Contribute → View your profile → See all reviews | Three dots → Delete / Edit |
| iPhone | Maps → Contribute → View your profile → See all reviews | Three dots → Delete / Edit |
| Desktop | maps.google.com → Menu → Your contributions → Reviews | Three dots → Delete / Edit |
What deleting your post does (and doesn’t do)
When you remove a review you wrote, it no longer appears on the business profile in Search or Maps. Star ratings linked to that text drop out of the average. If your post had photos, those go too unless they’re attached elsewhere. Edits replace the old text in the same spot.
Your name still appears on any other feedback you’ve left. Deleting one item doesn’t touch the rest of your contributions. Local Guide points may adjust up or down after removal; points can recalc later. If you’re working on badges, expect a small shift.
Some screens cache content for a short time. If you still see your words after removal, refresh the page, clear the app cache, or check from a logged-out browser. Friends opening the listing should no longer see your text once the change propagates.
Can you restore a deleted review?
There’s no undo button once you remove a post. If you want the feedback back online, write a fresh one. You can edit a live post as often as you need. The page above covers edits on each platform, and you can always return to See all reviews to tweak wording, change the rating, or add a photo.
When you didn’t write the review
Maybe the issue is a false claim about your shop or a post that breaks the rules. You can’t delete someone else’s feedback from a public listing. What you can do is report it. Google reviews that break policy can be removed by the team after a check.
Use the link icon next to the item and pick Flag as inappropriate. Business owners can also do this inside the Business Profile dashboard. If the content fits a policy category, Google may take it down. See reporting reviews on Business Profile for the official list of reasons and the steps to send a report.
Policy basics that affect removal
Reviews must reflect real experiences and follow content rules. Spam, copied text, fake engagement, personal info, or hate speech can be removed by Google once reported. Asking for or paying for five-star posts is against the rules. During sweeps against fake patterns, Google may put warnings on listings and block new ratings until the issue clears.
Content also has to match the place. Posting the same message across unrelated pages can trigger removal. If your feedback is about shipping or a website checkout, place it on the brand’s online listing if one exists, not a café or clinic that shares the name. Keep photos original and tied to the visit. Stock images and AI renders can get filtered out.
Edit versus delete: which move fits?
Unsure whether to erase or update? Use this quick guide. If the visit changed later—say, a follow-up fixed the problem—edit the text and adjust the stars. If the post was meant for the wrong place or includes private info you didn’t intend to share, removal is cleaner.
Good times to edit
- You went back, service improved, and the new experience deserves fresh notes.
- You spotted a typo or a wrong detail like hours or a dish name.
- You added photos and want the text to match.
Good times to delete
- You posted on the wrong business page.
- You included a booking number, phone, or other personal data.
- You’re starting from scratch after a long gap and want a clean read.
Troubleshooting: when you can’t see the delete option
Sometimes the three-dot menu doesn’t show up. Try these checks:
- Confirm you’re signed in to the same Google account you used when posting.
- Open the full See all reviews page; some compact views hide the menu.
- Update the Maps app, then relaunch it and try again.
- If the post is under review by automated systems, wait a bit and check later.
- On iPhone, double-check that the Maps app has network access and background refresh.
- On desktop, try a private window to rule out extensions that block scripts.
Privacy and visibility tips
You control how your Maps profile appears to others. You can adjust settings to limit who finds your past posts. That won’t delete a specific review, but it helps manage visibility across your profile if you prefer a lower footprint.
If you post with your real name and need more distance, remove profile photos that show your face, avoid tagging friends in photos you add, and keep location sharing off. These choices do not change whether a review is allowed, but they shape how it appears across Google surfaces.
Common scenarios and the right fix
Use this table to match a sticky situation with the best next step.
| Scenario | What’s Going On | Best Next Step |
|---|---|---|
| Wrong business page | Your feedback sits on the wrong listing | Delete, then post on the correct page |
| Policy-breaking content by someone else | Spam, fake, or personal data | Flag the item for review by Google |
| Mixed experience over time | A later visit changed your view | Edit and update the star rating |
| No delete button visible | Not signed in or compact view | Sign in again; open See all reviews |
| Photo you added needs removal | Image attached to your text | Edit or delete; photo is linked to the post |
| Points and badges changed | Local Guide score adjusted | Expect a recalculation after a short delay |
For business owners: smart way to handle a tough post
If a customer left feedback that feels unfair but doesn’t break rules, reach out with a calm reply. Thank them, say what changed, and invite them back. Many people update their rating after a direct fix. Keep the message short, avoid legal terms, and never offer money or gifts for edits or stars.
When the post crosses a line—spam, hate speech, or private info—send a report through your dashboard. Include a short note that matches a listed reason. The link above outlines the categories used by the team that reviews reports. Screenshots help if the content changes. Don’t file the same report again and again; repeated tickets slow the queue.
Quality tips so your feedback helps others
Short, clear notes help people decide where to go. Mention the date of the visit, what you bought, and one or two facts that stand out. Add a photo that shows the scene, menu, or product. Keep names and phone numbers out of the text. If your view changes later, edit the same post so the story is complete in one place.
A balanced tone earns trust. Praise what worked; be blunt about what didn’t. Skip inside jokes and personal rants. If a serious safety issue occurred, contact the shop directly and, if needed, the right authority. The public post can still share the basics without personal data or private medical details.
Step-by-step with extra detail
Mobile path with screens in mind
On phone, the route never changes much. You’ll always pass through Contribute, then your profile, then the full list of posts. On some builds, the three dots sit at the upper right of each card; on others, they appear at the bottom. If you use system dark mode, the menu may draw in a dim overlay. Tap once, wait a beat, and the menu will appear.
If the app crashes on the See all reviews page, update from the App Store or Play Store. Clear the cache if needed. Rebooting the phone fixes most odd views, like cards that repeat or blank thumbnails.
Desktop path with keyboard shortcuts
On desktop, the arrow keys scroll through your list faster. Press Ctrl+F (or Cmd+F) and search by a dish name, street, or month you mentioned; that jump helps you find the right card when you’ve posted a lot. When you’re done, refresh the business page in another tab to confirm your change cleared.
Why this matters for shoppers and places
Clear, accurate feedback helps neighbors pick a great spot and gives owners a fair read on service. Removing a post that no longer reflects your experience keeps ratings clean. Editing keeps good context intact while correcting the record. Both moves are quick once you know where the menus live, and Google’s help pages back each step with the same labels you see in the app.
Sources and verification
Official steps and policy references come from Google’s help centers for Maps and Business Profile. See the links above for the exact wording used on the menus and the list of policy categories used for reports.