How To Give A Review On Facebook Page For A Hospital | Simple Steps

Facebook calls reviews Recommendations now. You can still share your experience with a hospital, pick Yes or No to recommend, add a short write-up, and include photos. That short post lives on the hospital’s Page, under the Reviews tab, and it also appears on your activity. If the Page hides Reviews, you won’t see a place to post one. When Reviews are on, the process is quick on desktop and phone.

Giving A Review On A Facebook Page For A Hospital: Quick Paths

Here’s a fast cheat sheet you can follow on any device. If you need step-by-step detail, scroll to the next section.

You can learn the basics straight from Facebook Help on recommendations. Hospitals can also turn Reviews on or off for their Page, so if the tab is missing, that switch might be off.

How To Write A Review On A Hospital’s Facebook Page

These steps work even if you’re new to Facebook Reviews. The screens change a bit over time, yet the flow stays the same.

Desktop Steps

1. Sign in to Facebook on a web browser.
2. Use the search bar to find the hospital Page. Pick the official Page with the blue or gray verification mark if one exists.
3. On the Page, click the Reviews tab. If you see More, click that, then pick Reviews.
4. Click the box that asks, “Do you recommend [Hospital Name]?” Pick Yes or No.
5. Write a clear, respectful note. Point to staff courtesy, check-in speed, discharge timing, billing clarity, signage, parking, or cleanliness.
6. Choose the suggested tags that match your visit. Those quick tags help other readers scan your post.
7. Attach photos only if they don’t reveal private health details. Lobby shots, waiting areas, and parking are fine. Skip charts, wristbands, or anything that identifies a patient.
8. Click Post. Your recommendation now sits on the hospital’s Page and on your activity log.

Phone Steps

1. Open the Facebook app and log in.
2. Tap the search icon, type the hospital name, then pick the correct Page.
3. Scroll to the Reviews section. If the app shows Details, you’ll find Reviews just below that.
4. Tap the prompt, choose Yes or No, then write your message.
5. Pick the suggested tags that fit, add a non-private photo if you wish, then tap Post.

What To Say In A Hospital Review

A sharp review is short, fair, and useful. Aim for three to six sentences. Lead with the part that matters most to someone choosing where to go. You can thank a team, call out smooth steps, and flag gaps without naming diagnoses or listing treatment details.

Good angles include intake speed, triage order, staff empathy, bed availability, room cleanliness, noise at night, food options, visiting hours, discharge notes, billing links, parking, or language help. This kind of detail helps others plan a safe visit. It also gives the hospital clear feedback.

If you live in the United States, avoid posting protected health information. The HIPAA Privacy Rule guards medical details, and staff replies must never expose patient info. Even if you share your own story, don’t upload forms, lab slips, or images that show IDs.

A Simple Template You Can Adapt

“Visited on a weekday morning. Check-in moved fast and the triage nurse explained each step. Floors looked clean and signs were easy to follow. Waited about 40 minutes for a room. Discharge summary was clear, and billing staff answered questions with patience.”

“Weekend ER visit with a family member. Security was helpful, and the team kept us updated during tests. The lobby outlets didn’t work, and the vending area was empty at night. Thanks to the night shift nurse who brought blankets and water.”

Fix A Review: Edit, Update, Or Delete

Posted something and want to tweak it? You can change your post at any time. Open the hospital Page, go to the Reviews area, find your post, then use the three dots on your entry to edit or remove it. See the official steps here: edit or delete your recommendation.

Post A Recommendation For A Hospital On Facebook: Do’s And Don’ts

These quick rules keep your post clear and safe.

Do

• Stick to your own visit and what you saw.
• Point to staff courtesy, wait times, and wayfinding.
• Use calm, plain language and a friendly tone.
• Add one photo that gives context without private details.
• Tag the prompts that match your experience so readers can scan your post fast.

Don’t

• Share diagnoses, test results, or insurance IDs.
• Upload wristbands, charts, or screens with names.
• Name other patients or describe their cases.
• Accuse staff of misconduct without facts you can state plainly.
• Copy someone else’s post or paste clinic paperwork.

Troubleshooting When The Reviews Tab Seems Missing

Sometimes you can’t find the Reviews area on a hospital Page. Here are common causes and quick fixes.

Possible Causes

• The Page owner turned off Recommendations.
• Your app build is outdated, so the tab layout looks different.
• You’re opening a Place created by a user, not the official hospital Page.
• The Page uses age or location limits that hide some sections.
• Your account has posting limits due to earlier activity.

Quick Fixes

• Update the Facebook app, then try again.
• Open the Page in a browser on a laptop and look for the Reviews tab under the banner image.
• Type the Page URL with /reviews at the end, then press Enter.
• Confirm you’re on the verified Page, not a look-alike Place.
• Wait a bit if you hit a posting limit, then post later.

What Hospital Staff See, And Why That Matters

Hospitals can reply to public posts on their Page. Staff must avoid patient details in any reply. That means you may get a thank-you, a short apology, or a request to send a private message. A reply that asks you to DM usually means they want to follow up without posting sensitive data in public.

If you need records or billing help, skip back-and-forth under your post and use secure channels instead. Call the main number, patient relations, or the billing office. In the United States, the HIPAA access rule gives you a right to copies of your records from your provider or plan; use phone or portal, not a public Facebook thread, to request them.

Write For People Under Stress

Many readers skim reviews while they’re worried about a loved one. Short lines help them act fast. Use plain language, skip jargon, and avoid abbreviations only staff know. If your visit ran long, break your note into small chunks with line breaks. When you share praise, name the role instead of the person if you can’t recall a name. That helps the right team hear it. When you share a concern, write about the step, not a label. Say “labs took two hours after check-in” instead of “the lab was bad,” then add one thing that would make the step smoother next time. Please.

Timing And Visibility

Your recommendation sits on the hospital’s Page and may also appear in feeds. If you don’t see it right away, refresh the Page or check your profile’s activity log. Some Pages show a score once they gather enough recent posts to make the score steady. If the Page removes Reviews, your post won’t appear there, though it may still show on your activity until you delete it.

Shared the wrong photo or picked the wrong tag? No worries. Open your post, tap the three dots, and edit. You can remove a photo, swap tags, or tighten the text. If a post draws replies that feel heated, mute notifications, take a breather, and return later to edit with calmer wording carefully.

Fairness, Tone, And Safety

Hospitals run on teams. One rough moment can happen even in a strong unit, and one great moment can happen on a hard day. When you write, point to patterns you saw across the visit. Did several staff give clear updates? Say so. Did steps stall at a single desk? Say where and when, not who. Skip names for patients and visitors. If you want the hospital to reach you, add a line that you’re open to a private message. Leave phone numbers and record requests out of the thread; use patient relations or the portal for that.

Write With Care: A Safety Table For Reviewers

Use this quick guide while you type. It shows risky details and safer ways to phrase the same point.

Make Your Words Useful To Others

Readers scan Facebook Reviews fast. Lead with what helps them plan care: hours, parking, payment desk hours, language help, lactation rooms, elevators that fit stretchers, or the best entrance for imaging. If something went wrong, stick to clear facts and timelines: when you arrived, who you spoke with by role, how long each step took, and what outcome you saw. This style keeps your post fair and easy to act on.

Notice the tone in your post before you tap Post. Short, steady sentences land better than a wall of text. If you need more than a few lines to tell the story, split the text with line breaks. That makes it easier for others to read on a phone.

If you later spot an error in your post, use the three dots to edit it. You can correct a date, add a tag, or remove a photo you no longer want to share. If the visit gets resolved and you want to update your message, add a short line at the top that says the team fixed the issue on a certain date. That kind of update helps both sides.

Extra Notes For Page Admins At Hospitals

If you run a hospital Page, you can show or hide the Reviews tab in Page settings. When it’s on, your score appears once you have enough recent posts. You can report posts that break site rules and ask Facebook to review them. You can’t share patient info in replies. Point visitors to secure channels for record or billing questions and thank them for feedback they can act on.

Wrap-up Tips

Facebook Reviews give the public a way to share real visits in their own words. A crisp, fair post helps neighbors choose care and helps hospitals spot wins and gaps. Use Yes or No to recommend, keep private data off the screen, pick tags that match, and write the kind of note you’d want to read before a visit. That’s all it takes to post a review that people can trust.