Writing a fair Facebook review for a doctor helps neighbors choose care and encourages good service. This guide shows every step on desktop and phone, with privacy tips and quick fixes when the Reviews tab is missing.
Where Doctor Reviews Live On Facebook
On Facebook, feedback for medical professionals sits on a Page’s Reviews section, now called Recommendations. Before you write, confirm you’re on the right Page and that reviews are turned on. Use the table below as a quick map.
| Place On Facebook | What You’ll See | Action To Take |
|---|---|---|
| Doctor’s own Page | A Reviews or Recommendations tab | Click or tap it to start a recommendation |
| Clinic or hospital Page | Reviews for the facility | Write about your visit with the doctor inside that facility |
| No Reviews tab | Only posts, photos, or About | Reviews are off; message the Page or post feedback on the clinic Page instead |
| Duplicate or fan Page | Low activity, missing street location | Find the Page with the correct street location and category |
| Personal profile | Add Friend or Follow button | You can’t review personal profiles; look for the public Page |
Giving A Review On Facebook For A Doctor: Step-By-Step
Desktop Steps
- Open Facebook and search for the doctor or clinic. Match the street location and category to confirm you’re on the right Page.
- Select the Reviews or Recommendations tab under the Page’s name or in the left menu.
- Choose Yes or No when asked “Do you recommend this Page?”
- Pick tags that fit, such as bedside manner or short wait time. Tags help readers skim.
- Write a clear comment that tells what happened and when. Keep names of staff out if you don’t have permission.
- Add photos if they help, like a shot of parking or signage. Skip images that include medical charts or other patients.
- Set the audience to Public if you want others to see it, then click Post.
iPhone And Android
- Open the Facebook app and search the doctor or clinic Page.
- Scroll to Reviews. If you don’t see it, tap More and look for Reviews.
- Tap Yes or No, add tags, write your comment, add photos, set the audience, and post.
What Makes A Useful Doctor Review
Readers want the facts that help them decide. Keep it specific and balanced, and stick to your own experience.
Quick Prompts
- How easy was booking and check-in?
- Was the visit on time or delayed? Give a rough wait time.
- Did the doctor explain the plan in plain language?
- Was the office clean, quiet, and easy to find?
- Would you visit again or pick another clinic?
How To Post A Doctor Review On Facebook: Mobile And Desktop Tips
Write With Clarity
Short, direct sentences keep readers with you. Lead with the main point, then back it up with one or two details. Avoid medical terms that only insiders know. If you mention medicine names, stick to spelling and dosage you were given and avoid sharing numbers from your file.
Stay Within Facebook Rules
Facebook switched from star ratings to Yes/No recommendations, with tags and text. Reviews appear on the Page once posted, and Pages can turn recommendations on or off. You can read more in Facebook’s help docs here: recommendations on Facebook and turning recommendations on or off.
Protect Your Privacy
Don’t post anything you wouldn’t want shared outside your friend list. Skip numbers from lab reports, policy IDs, or photos that show other patients. In the United States, health privacy rules under HIPAA limit what clinics can reveal in replies, which is another reason to keep your comment clean of private details.
Keep It Fair And Helpful
Describe what happened, not guesses about motives. If something went wrong, say what you tried to fix it: a call to the desk, a request for a follow-up, or a portal message. Praise that’s specific helps too: clear diagnosis, gentle exam, or great follow-through.
Editing Or Deleting Your Facebook Doctor Review
You’re free to change your recommendation later. Open the same Reviews tab, find your post, and use the three-dot menu to edit or delete. If a detail wasn’t accurate, refresh it. If the Page resolved a concern, add an update so future readers get the full story.
When The Reviews Tab Is Missing
Sometimes the Reviews section isn’t there. The Page owner may have turned recommendations off, the Page may be new, or you may be on a personal profile. Try these fixes:
| Issue | Likely Cause | Quick Fix |
|---|---|---|
| No Reviews tab on a business Page | Recommendations are off | Message the Page or review the clinic’s main Page instead |
| You only see Posts and About | You’re on a profile, not a Page | Search again and pick the Page with a street location and category |
| You see a lock icon when posting | Audience set to Friends | Change audience to Public if you want wider reach |
| Your post won’t submit | Body is too short or connection dropped | Add a few lines of detail and try again on strong Wi-Fi |
| You posted to the wrong Page | Similar names | Delete the post and re-post on the correct Page |
Template: Write A Clear, Fair Review Fast
Use this quick script to stay on track. Copy, paste, and tweak to match your visit.
I visited Dr. [Name] at [Clinic] on [Month Year]. Check-in took [X] minutes and my wait was about [Y] minutes. The doctor listened, explained the plan, and answered questions in plain terms. Staff were [kind/professional]. The office was [clean/easy to find]. I would/would not return because [reason].
Make Your Review Easy To Trust
Be Specific About Time And Place
Include the month and year, the clinic location, and which service you used, such as a new patient visit, routine check, or follow-up. That context helps readers match your story to their needs.
Stick To What You Saw And Heard
Write what you observed: the greeting, the exam, the way the plan was explained, and the steps offered after the visit. Avoid claims about a diagnosis or outcome that only a chart can confirm.
Balance The Tone
Even when upset, a calm tone gets better results. State the issues plainly and list a few strong details. If it was a great visit, say why without superlatives. Balanced notes tend to age well when policies or staff change.
Extra Pointers For Mobile Users
Phone screens hide menus behind More. When in doubt, scroll. If the Reviews tab still doesn’t show, use the search bar inside the Page to look for “Reviews.” The app may cache old layouts; closing and reopening the app often helps.
How Clinics See And Use Your Feedback
Many clinics monitor Reviews to fix service gaps and thank patients. Staff can reply on the Page, but they should avoid details from files. If you get a reply that asks you to message privately, that’s normal for scheduling or billing follow-up.
Beyond Facebook: Where Doctor Reviews Also Help
If you want broader reach, you can paste a shorter version on a clinic website, a local map listing, or a public health directory. Each place has its own rules, so skim the posting tips first. Keep the core facts the same across sites.
Find The Right Page Without Getting Lost
Many doctors share a clinic Page with other providers. Others run a Page under their name. To land on the right one, search the full name and city, then filter by Pages. Open the About section and match the street location, phone number, and website. Check the Page category as well; common categories include Doctor, Family Medicine Practice, Medical Center, and Hospital.
Still unsure? Call the clinic desk and ask which Page collects patient feedback. Staff know which one is active. That quick check saves you from posting on a stale Page.
What To Write (And What To Skip)
Your goal is to help the next patient know what to expect. Stick to concrete details: how easy it was to book, how clear the explanation felt, whether staff returned calls, and how billing questions were handled. Dates help readers judge freshness.
Skip private items: test values, policy numbers, photos of paperwork, or stories that identify another patient. Leave out rumors about staff or claims you can’t confirm. Keep it about your visit and what the team did or didn’t do.
Do’s And Don’ts For Fair Reviews
Do
- State when you visited and which location you used.
- Describe one or two moments that shaped your view, such as a clear explanation or a missed callback.
- Use plain words. Fancy terms slow readers down.
- Mention access items people care about: parking, elevators, restrooms, or a kids’ corner.
- Update your post if the clinic reaches out and resolves the issue.
Don’t
- Include photos of charts or screens that show private data.
- Tag staff without asking first.
- Copy the same text to dozens of Pages, which looks automated.
- Use insults or name-calling. Firm and clear works better.
How Facebook Recommendations Work On Pages
Pages can turn recommendations on or off. When on, you’ll see a prompt to recommend the Page with a Yes or No choice. Your text and tags publish as a post tied to the Page’s Reviews area. Older star ratings from before the switch may still factor into the overall score that shows near the Page name.
If You Had A Mixed Experience
Mixed visits are common. If part of your visit shined and part missed the mark, split your comment into two short sections. Lead with the standout moment, then describe the gap with two or three facts and how it affected your visit. Close with what would have made it better, such as a faster callback or a clearer after-visit note.
Accessibility And Language Tips
Phone screens hide menus. Keep paragraphs short. Use mini headings like “Booking,” “Visit,” and “Follow-up.” Write in your best language; Facebook can auto-translate. Spell months to avoid date mix-ups.
Photos: What Helps And What Hurts
Helpful photos include parking signs, building entrances, elevator panels, and lobby seating. These give later visitors quick context. Skip photos that include other patients, medical charts, wristbands, or door signs that include full names. When in doubt, crop or blur before you upload.
If The Visit Was For A Child Or Elder
Caregivers write many reviews. You can share your view of scheduling, check-in, communication, and bedside manner. Leave out private details about the child or elder unless they asked you to include them. If the clinic calls to talk, move to private messages to sort billing or records questions.
Keep Feedback Constructive
Use a simple frame: situation, what the team did, and the impact on your visit. Here’s a model: “My visit on Tuesday was at 9 a.m. I waited about 35 minutes. The doctor apologized and still took time to answer questions. I left with a clear plan.” That style reads as fair and helpful. Keep it clear.
Use Messenger For Follow-Up
Clinics often ask to move replies to Messenger, email, or a portal to protect privacy. If you prefer a call, say so. After the team fixes the issue, add a short update.
Keep A Copy Of Your Text
Draft in a notes app, then paste into Facebook. If the app crashes or your signal drops, you’ll still have your text.
What Happens After You Post
Your recommendation appears in the Page’s Reviews area and may show in feeds. The clinic can reply. You can change the audience later from the three-dot menu.
When Your Review Helps The Most
Timely posts help other patients who are picking a new doctor, a new clinic, or a new location. Fresh details about wait times, parking, and front desk service guide those choices. Balanced writing also helps the clinic see what’s working and where small changes would help over time for readers.