On SHEIN, open My Orders, choose the item, tap “Write a Review,” add text/photos/size info, then submit; the review appears after verification.
If you just received a package and want your thoughts to help other shoppers—and earn a few points—this guide walks you through every click. You’ll see the exact path on the app and desktop, what qualifies for points, word counts that pass review, and fixes for common upload hiccups. No fluff, just clear steps that work.
Leave A Review On SHEIN: Quick Steps That Work
Here’s the fast path from delivery to a published rating. You’ll find the same buttons in most regions, though labels can vary slightly by locale.
On The App
- Open the SHEIN app and sign in.
- Tap Me → My Orders.
- Open the order with the item you want to rate.
- Tap Write a Review (or Post Comment).
- Enter your text (20–1,000 words is the system range), add photos or a short clip, choose stars, and fill size details.
- Submit. Text posts are usually checked within 72 hours before they appear on the product page.
On Desktop
- Go to us.shein.com (or your regional site) and sign in.
- Hover over your profile → click My Orders.
- Click View Details on the order, then Write a Review beside the item.
- Type your comments, attach images or a clip, add sizing, then submit for review.
Eligibility At A Glance
Only shoppers with a delivered order can rate that product. There’s also a time window to post, and a quick moderation step before your words go live.
| Requirement | What It Means | Source |
|---|---|---|
| Verified Purchase | You must be signed in and the order must show as delivered before the comment option appears. | Review Guidance |
| Time Window | You can post within 180 days (6 months) from the order date; after that, the option closes. | Review Guidance (US) |
| Word Count | Text must be at least 20 words; up to 1,000 words. A sweet spot is 75–500 words. | Review Guidance (US) |
| Moderation | Text posts are checked (often within ~72 hours) before they appear on the product page. | Review Guidance (US) |
| One Per SKU | Each product reference can be rated once per order. | Review Guidance (US) |
Step-By-Step Walkthrough With Smart Tips
1) Confirm Delivery First
Confirming receipt helps your account unlock points from purchases and ensures the comment button appears beside each product. The points system ties to order status, so confirm delivery once your parcel arrives.
2) Find The Comment Button
In My Orders, open the order and look for Write a Review beside the product tile. If the order still shows in transit, the button won’t show yet. Once the parcel flips to delivered, the option appears.
3) Hit The 20-Word Minimum—And Make It Useful
A short sentence won’t pass. Aim for a clear, helpful note that covers fabric feel, stretch, sheerness, stitching, hardware, color match, and how it drapes. Mention the use case: daily wear, work, gym, party. Readers want real-world context.
4) Add Photos Or A Short Clip
Clear images earn extra points and help others judge fit and color. Use natural light, a plain background, and show the item from front, side, and back when possible. Crop out shipping labels or anything personal.
5) Add Sizing Details
Include your height, weight, usual size, and the size ordered. Note the outcome: true to size, one size up, or down. If sleeves run long or the waist sits high, say so. This small section saves other buyers from guesswork and also adds extra points to your account.
6) Submit And Wait For Posting
Once you submit, the system checks your text and media. Clean, relevant comments pass quickly and then appear under the product. If it’s a photo review, allow extra time for the upload to clear.
What Gets You Points (And What Doesn’t)
SHEIN’s rewards break down into small actions tied to each rating. The blend of text, photos, and sizing fields determines how many points you bank per item.
How The Points Work
- Text that meets the minimum words earns a base amount.
- Add images for a bigger bump.
- Fill the sizing fields to top off the total for that item.
Official terms confirm the breakdown and also mention that points expire if not used by their listed date, and that you need delivery confirmation before purchase points land in your balance. See SHEIN’s Bonus Point Policy for the rules and caps.
| Action | Points Earned | Notes |
|---|---|---|
| Text Review (meets word count) | +5 | Must be 20–1,000 words; helpful content wins. |
| Add Photo(s) | +10 | Total becomes 15 with text + photos. |
| Enter Size Info | +2 | Height/weight/size ordered helps fit decisions. |
| Featured Pick (GAL/Style) | +50 | Clear try-on images can boost your odds. |
Points can offset up to 50% of an order subtotal on many items. The program also sets daily caps and expiration dates. You can view your balance in My Assets → My Points and see the timestamp for each batch of points. Details are spelled out in the Bonus Point Policy.
What To Write So Your Review Helps Shoppers
Think like a buyer who hasn’t unbagged the item yet. Short, clear, and specific wins. This outline keeps you on track.
A Handy Content Template
- Fit & Size: “5’6”, 150 lb, ordered M. Body-skimming fit, not tight. Length hits hip.”
- Fabric & Feel: “Soft knit, medium weight, slight stretch. Not see-through with nude undergarments.”
- Color & Print: “Color matches product page; print lines up at seams.”
- Make & Trim: “Clean stitching, no loose threads after wash 1.”
- Use Case: “Office with a blazer; casual on weekends.”
- Care Notes: “Cold wash, hang dry; no shrink.”
Photo Tips That Pass Review
- Shoot in daylight near a window; avoid heavy filters.
- Use a simple background and frame the full garment.
- Add one close-up of fabric texture or a zipper/button.
- Hide shipping labels or anything personal in the frame.
Rules That Can Get A Post Rejected
SHEIN screens comments to keep product pages clean. Posts can be removed for off-topic chatter, insults, spam, or sharing someone’s personal info. Text with profanity or external links also gets filtered. Word count under 20 will fail, and a second identical comment on the same SKU won’t stick. These guardrails appear in the company’s Review Guidance.
Can You Edit After Posting?
Edits aren’t available in many regions once a comment is live. You can delete a post and submit a new one only if the system still allows posting within the original time window. Plan your wording, proofread, and then submit.
Timing Questions, Answered
When Can You Post?
The platform opens the comment option after your order shows as delivered. From there, the window to post stays open for about 180 days (six months) from the order date. Miss that window and the button disappears.
How Long Until It Shows?
Text posts are checked and often appear within about three days. Photo posts can take a little longer when the queue is busy. If it doesn’t show after a few days, open the same order line and check status, then try re-submitting the media.
Troubleshooting: When The Button Isn’t There
Case 1: Order Not Marked Delivered
If your parcel hasn’t flipped to delivered, the system hides the comment option. Wait for the status update or confirm delivery in your account when the package is in hand.
Case 2: Duplicate SKU In The Same Order
If you bought multiple units of the same SKU in one order, the platform allows one rating for that product reference per order. Pick the best photos that represent the set.
Case 3: Window Closed
After about six months from order date, the post option closes. Save your notes earlier and publish within the active period to earn points.
Case 4: Photo Upload Fails
Compress large files, switch from cellular to Wi-Fi, and try again. Crop out watermarks or external brand marks that trigger filters. Keep the image clear and relevant to the product.
Maximize The Value Of Your Review
Write For Shoppers, Not Just For Points
Points are a nice perk, but the best reason to post is to help someone buy the right size and fabric. Precision beats hype. If a waistband sits tight or a neckline dips lower than the gallery shows, say so. If the garment looks great after wash one, that’s gold for readers too.
Aim For Featured Status
Try-on photos with clear framing can get picked for the gallery feature and bring a bonus to your account. Keep shots bright, show the full item, and add one detail close-up.
Ethical Notes For Honest Reviews
Post only your own media and keep claims factual. No external links in the text, no personal info, and no copied photos. SHEIN’s review page spells out content standards and rejection triggers in its Review Guidance. The points breakdown and expiry rules live in the Bonus Point Policy.
Quick Checklist Before You Hit Submit
- Order shows as delivered.
- 20+ words that cover fit, fabric, color, quality, use case.
- Clear photos (front/side/back) plus one detail shot.
- Height, weight, usual size, size ordered, fit outcome.
- No external links, no personal info, no profanity.
- Proofread once; post while the six-month window is open.
Final Word: Make Your Voice Count
Your rating helps the next person choose the right size and fabric, and—if you add photos and sizing—earns you a handful of discounts for later carts. Follow the steps above, keep the tone candid, and your post will land smoothly.