To post feedback on Yelp, sign in, find the business page, tap Write a Review, rate with stars, add text and photos, then hit Post.
If you want your feedback to help shoppers and locals, the process is straightforward on both desktop and phone. This guide lays out the exact clicks, writing tips that keep your comments from getting filtered, and quick fixes if your post doesn’t appear right away. You’ll get the essentials up top, then deeper tips, all in plain language.
Ways To Post A Yelp Review (Web And App)
You can write from a computer or the mobile app. The flow is similar: find the business, pick a star rating, write clear notes, attach a few photos, and publish. The table below gives you the fast path.
| Platform | Where To Start | Core Steps |
|---|---|---|
| Desktop (yelp.com) | Search bar at the top | Open the business page → click “Write a Review” → choose stars → type your experience → add photos → Post |
| iPhone | App home → search | Open the page → tap “Write a Review” → choose stars → type notes → add photos/video → Post |
| Android | App home → search | Open the page → tap “Write a Review” → choose stars → type notes → add photos/video → Post |
Step-By-Step On A Computer
1) Create Or Log In
You need an account to publish. Use email, Apple, Google, or Facebook to sign in. Add a profile photo and a short bio. A complete profile and a history of genuine activity help your words carry weight.
2) Find The Right Business Page
Use the search box to locate the exact name and city. Pick the correct branch if there are duplicates. From the page header, hit the button marked “Write a Review.” If you only see “Add Photo,” you may be looking at the wrong page or a listing that isn’t fully set up yet.
3) Choose Stars And Write Clearly
Pick a star rating that matches the visit. Then write what happened, in order. Mention the date, what you bought or ordered, the staff you dealt with, what went well, and what could be better. Aim for 3–7 short paragraphs, not one long block. Keep it specific and fair. Skip hearsay and stick to first-hand details.
4) Add Photos Or A Short Clip
Attach a clear shot of the dish, room, finished service, shopfront, receipt line, or menu item. Sharp photos add context and help other readers. Keep faces of random guests out of frame when you can. A short caption helps people understand what they’re seeing.
5) Publish And Share
Click Post. Your review appears on your profile and on the business page. You can copy a link later if you want to share it with a friend or on social platforms.
Posting From The App
1) Open The Business Page
Use the bottom search button, type the name, and tap the correct result. If you recently visited, you might see it under “Recent” on the home tab for quick access.
2) Tap “Write A Review”
Pick your stars, write your text, and add up to several photos or a short video clip. Keep the camera level and the subject well lit. Save a draft if you need to step away.
3) Post, Then Recheck
After posting, open your profile’s Reviews tab to confirm it’s there. You can fix minor typos within a short window after publishing, or publish a new update later if a return visit changes your view.
What To Say So Your Feedback Helps
Short, concrete details help people decide. Use these prompts to keep your writing tight and useful:
- What you ordered or the exact service you received.
- Timing: day, time, wait, and whether you had a reservation or appointment.
- Names or roles of staff who stood out.
- Cleanliness, noise level, parking, or accessibility notes.
- Prices you paid and anything that surprised you on the bill.
- One tip you’d pass to a friend before they go.
Balanced tone builds trust. Praise what worked, be direct about misses, and avoid personal attacks. If you have a receipt or photo that clarifies a detail, add it. Avoid copying the same text across different places; write from your own visit, in your own words.
Why Some Posts Don’t Show Up Prominently
The site uses automated signals to spotlight reviews that look helpful and reliable. New accounts with thin profiles or one-line notes may land in the “not currently recommended” section while the system learns more about the writer. Adding complete details, posting from the city where you visited, and staying active helps your words surface for more readers. You can read more about how recommended reviews work on the official help page linked later in this guide.
House Rules You Should Know
There are basic standards for reviews, photos, and videos. Keep it respectful, avoid hearsay, and write about first-hand experiences. Content that includes harassment, private information, or clear conflicts of interest can be removed after moderation. If you spot a problem image or review, use the flag icon to report it and a moderator will take a look.
Exact Clicks And Menus (Web And App)
On The Website
- Go to the business page.
- Click Write a Review.
- Select stars.
- Type your review in short paragraphs.
- Attach up to several photos.
- Hit Post.
On iPhone
- Open the app, search the business.
- Tap Write a Review.
- Pick stars.
- Write your text, add photos or a clip.
- Tap Post.
On Android
- Open the app, search the business.
- Tap Write a Review.
- Pick stars.
- Write your text, add photos or a clip.
- Tap Post.
Formatting Tips That Improve Trust
- Lead with the headline detail: the dish, service, or result.
- Keep paragraphs short; white space makes your notes easy to scan.
- Stick to facts from your visit. If you weren’t there, skip the rating.
- Use numbers: wait times, prices, counts. They anchor your story.
- Upload sharp, well-lit photos that show the product or outcome.
- Stay clear of personal info about staff or customers.
Edit, Update, Or Remove Your Post
You can fix typos, add missing details, or publish an update after a return visit. Edits are available for a short window after posting; an update can be added later to reflect a new experience with the same place. If you need to take the review down, you can remove it from your profile. When you have multiple entries for the same place, remove the newest first, then older ones.
What Photos And Videos Work Best
Choose images that show what a new customer would see: the plate, the haircut, the finished repair, the shopfront, the menu, or the invoice line that mattered. Skip blurry shots, rushed clips, or selfies that don’t inform. If a picture includes someone who didn’t plan to be shown, crop or select another image before posting. Captions that name the dish, service, or part help a lot.
When A Review Might Be Removed
If a post breaks the site’s rules—like sharing private data, threats, hate speech, or a conflict of interest—it can be taken down after moderation. Tough feedback is allowed, but accusations need facts from your own visit. If you see a clear rule break in someone else’s post, flag it and explain why so moderators can review it.
Common Sticking Points And Quick Fixes
| Issue | Likely Cause | What To Do |
|---|---|---|
| Your text isn’t visible on the main page | System placed it in “not currently recommended” | Fill out your profile, add a few solid reviews, and attach clear photos |
| You can’t find the button | You’re not on the exact business page | Search the precise name and city; avoid the corporate or wrong branch page |
| Photo upload fails | File too large or weak connection | Compress the image and retry on Wi-Fi |
| Wrong place got your feedback | Duplicate pages or nearby match | Check the address before posting; move your text only after confirming |
| You need to change your rating | New visit changed your view | Use the review update tool so readers see the timeline |
Simple Writing Template You Can Copy
Use this fill-in outline to draft faster. Tweak the wording to match your visit.
Starter Lines
“Visited on [date] around [time]. Ordered [items]/booked [service]. Wait was [X] minutes. Staff at the counter were [brief description]. Price paid: [amount].”
Middle Lines
“Best parts: [two specifics]. Could improve: [one or two specifics].”
Closing Line
“Would I return? [Yes/No]. Tip for new customers: [one tip].”
Privacy And Safety Basics
Skip posting someone’s private details, bank info, or anything that could put a person at risk. Keep the focus on the service and the setting. If you spot a photo or video that crosses a line, report it from the three-dot menu on the image or from the business page so moderators can review it.
How Star Ratings Map To Expectations
Stars set the tone before people read your words. Here’s a practical way to think about the scale:
- 5 stars: strong visit, would recommend without hesitation.
- 4 stars: solid visit with small dings that didn’t spoil it.
- 3 stars: mixed experience; a few wins, a few misses.
- 2 stars: one or more big misses that hurt the visit.
- 1 star: serious issues; you wouldn’t return.
Pair the stars with clear reasons. That clarity helps readers and gives the business something concrete to improve.
Do’s And Don’ts That Keep Your Review Helpful
Do This
- Write soon after the visit while details are fresh.
- Add photos of the product, plate, or finished work.
- State times, prices, and names or roles when you can.
- Offer one tip that would help a new customer.
- Return to update the post if a second visit changes your take.
Skip This
- Personal attacks or private info.
- Rumors or stories from others.
- Copy-pasted text used on multiple sites.
- Requests for gifts or discounts in exchange for ratings.
Where To Learn More Or Get Help
For the platform’s step list, see the official help page on how to write a review. For rules on what belongs in reviews and media, see the content guidelines and moderation overview. To understand why some posts are highlighted and others are not, read about recommended reviews. All links open in a new tab.